Our goal is to help students gain admission to colleges and universities that match their interests and skills. We know they’ve done the hard work, put in the hours after school and earned their grades. We can help ensure their applications stand out.

Senior Customer Success Manager for American schools responsible for onboarding, training, renewals, and add-on products.My role emphasizes relationship building, training, cross-functional teamwork, monitoring customer engagement, satisfaction, advocacy, and retention. Skilled in providing a high-touch, consultative experience.Experience using these tools and happy to learn others: Salesforce, Slack, Jira, Mixpanel, Notion, Pipedrive, Asana, Zoom, Loom, Intercom.

* Worked with 9-12th graders under a Pupil Personnel Services Credential with a specialization in school counseling (guidance counselor). * Provided specific, timely, accurate and detailed academic counseling services for diverse students and families including international and first-generation students.* Leader and team player with track record of building rapport and trust quickly; thrived in a fast-paced environment with multiple concurrent projects and deadlines. * Served as Vice Chair of SDMSC and Chair of Site Council, both were elected positions.* Dynamic and creative problem solving for 350+ students on caseload.* Extensive learning and professional networks were leveraged to co-create the first College and Career Day at M-A. Designed workshops grouped by careers with over 40 expert panelists representing various levels of training and education for 500+ students. Fall of 2019 will be the sixth year of this event.* Responsible for the implementation of new initiatives including mindfulness training, growth mindset, full-inclusion of students with learning differences, facilitated student 504 accommodation plan meetings. * Supported fundraising efforts through attendance at events, amplification on social media, word of mouth and white glove service.* Co-sponsored new course development and district-wide academic programming planning. Including a 9th grade elective course targeting at-risk students, a PE-elective focused on individual goal setting and inclusivity, and renaming of sports teams with gender and non-binary students in mind.

Head coach for the Gator swim team. Worked to develop a structured, goal-oriented, results-driven athletic program. Worked closely with the academic faculty and athletic departments to insure the best experience for the hard-working student-athletes.Our team consistently qualified athletes to competed at regional and state championship meets.

Head Coach Kevin Morris and the athletic department brought me onboard for the 2019 swim season as a technique focused and energetically positive coach.

- Shared Decision Site Making Council (SDMC), Vice Chair- School Site Council, Chair Worked with faculty, community members and student representatives on these two site-based governing bodies.Created and executed bi-monthly agendas, participated in meetings according to Robert's Rules of Order, followed-up on action plans, communicated with stakeholders and followed Federal, State and local laws and procedures.

Cintas leads the industry in supplying corporate identity uniform programs, providing entrance and logo mats, restroom supplies, promotional products, first aid, safety, fire protection products and services, and industrial carpet and tile cleaning. We operate more than 400 facilities in North America—including six manufacturing plants and eight distribution centers. Cold calls, warm leads and national accounts; "every floor, every door." Used CRM to manage clients. Quickly pick up new technology/platforms.

Made delicious beverages, quickly and with a smile for customers. Led crew in keeping the store stocked, clean and inviting. Counted tills and made store deposits.