Laura Griffith

Laura Griffith Email and Phone Number

Customer Service Representative and E-commerce Operations @ Bitsbox
boulder, colorado, united states
Laura Griffith's Location
Aurora, Colorado, United States, United States
Laura Griffith's Contact Details

Laura Griffith personal email

About Laura Griffith

I have over three years of leadership experience through which I have honed my management and guest interaction skills.  I am excited at the prospect of utilizing my skills with your company, as I believe they will lend themselves perfectly to the position.Four years ago I began as a crew member at AMC Theaters and in that short time climbed the ranks, becoming a manager.  Even with my many responsibilities; ordering supplies, counting and checking inventory, organizing file rooms, scheduling, and hiring, my biggest responsibility is always customer satisfaction. I oversaw 40+ crew members and the experience of every guest with whom they interacted.The varying schedule demanded I be well versed in all procedures throughout a typical day; giving me experience with opening; counting the vault, distributing cash for each crew members register and closing; overseeing cash counting, and balancing cash.  I was also responsible for facilitating deposits to the armored truck.I have experience with a multitude of technological devices, including Apple, Windows, Microsoft Office, Photoshop, and video and photography software.  I am well-versed with e-mailing and/or calling clients or vendors.  A lot of work I’ve done included organizing and filing, and I am very comfortable working on my own or with others.

Laura Griffith's Current Company Details
Bitsbox

Bitsbox

View
Customer Service Representative and E-commerce Operations
boulder, colorado, united states
Website:
bitsbox.com
Employees:
12
Laura Griffith Work Experience Details
  • Bitsbox
    Customer Service Representative
    Bitsbox Nov 2021 - Present
    Colorado, United States
    Answer e-mails and calls daily regarding customer concerns ranging from order edits, address changes, missing items, tracking issues, damaged items, writing canned responses for FAQsProcess orders including editing, export and send invoices, calculate price and refunds for exchanges, returns, and coupons.Help kids with questions about computer coding
  • Bookshark
    Customer Service Representative
    Bookshark Jun 2019 - Oct 2021
    Colorado, United States
    Answer e-mails and calls daily via Zendesk regarding customer concerns ranging from order edits, address changes, missing items, tracking issues, damaged items, writing macros for FAQsProcess and invoice orders via Magento. Edit orders, fixed price discrepancies between Magento and the warehouse, export and send invoices, calculate price and refunds for exchanges, returns, and coupons. Make coupons and products for the website for customized orders.Pull, pack, and ship orders in the warehouse.Photoshop product images and upload on the website. Update and design pages for the yearly catalog in Adobe IndesignTest Science experiments and created a spreadsheet in Excel and Google Sheets detailing cost for each experiment along with the full cost for materials kit that would be sent in Science packages
  • Rosefly Productions
    Event Host/Videographer
    Rosefly Productions Sep 2017 - Jun 2019
    Denver, Co
    Set up and operated audio and visual equipment including computers (Powerpoint and Excel) speakers, mixes, TVs, and projectorsSpeak in front of large crowds and keep them engaged for the eventEvents include Trivia, Bingo, and KaraokeSpeak to bar and restaurant managers to help book and sell new showsHold consultation meetings with clients, film weddings with multiple cameras and equipment, edit footage in timely manner, print DVDs if requested
  • Self-Employed
    Freelance Multi-Media Producer
    Self-Employed May 2012 - Jun 2019
    Greater Denver Area
    Shoots and edits video with own equipmentCreates graphicsTranscribes video for clientsConsults with clients
  • Amc Theaters
    Hourly Manager
    Amc Theaters Feb 2013 - Sep 2017
    Greater Denver Area
    Manages and organizes crewCounts weekly inventory and submits orders for food, drinks, and janitorial, and paper productsDownloads movie files and sets up automated booth system, and creates movie schedulesSorts through hirings applications, conducts interviews, organizes training of new hires, creates weekly crew schedule, and schedule breaksCounts out cash drawers and safe at the end of the night, doubling and dropping depositsConstant contact with guests including resolving guest concerns Organizes marketing weekly, including posters, standee, and leaflets Communicates with other theaters and corporate regarding movie schedules or guest concernsAdministrative tasks including filing, scanning, coping, submitting and faxing
  • Project-Nerd, Llc
    Movie Reviewer
    Project-Nerd, Llc Nov 2014 - May 2016
    Greater Denver Area
    Viewed and wrote about movies or TV shows with analytical, presentation, and overall feel in mindKnowledge of WordpressFound images and edited them in Photoshop
  • Colman & Company
    Video Production
    Colman & Company Feb 2014 - Sep 2014
    Denver
    Camera work, video and graphic editing, sound editing
  • High Noon Entertainment
    Temporary Transcriber/Pa
    High Noon Entertainment Oct 2012 - Dec 2012
    Denver
    I worked on a show called Hurricane Hunters which focuses on section of the Air Force that flies into hurricane to send out instruments to give the national Hurricane Center data on the storm. I am working temporarily transcribing all raw footage that is shot.
  • High Noon Entertainment
    Intern
    High Noon Entertainment Jan 2012 - May 2012
    Shadow line producer (saw scheduling, getting shooting permits, and voice overs), shadow editors, transcribe tapes and each edit of an episode, casting, worked in the tape library, checked tapes to send to the network, deliverables such as finding pictures to send to the network, music cue sheets, and releases
  • Met Report
    Lead Editor
    Met Report Feb 2010 - May 2012
    Perform camera work, co - produce the entertainment segment, direct live shows, and edit the full show each week. Check and fix all video technically before it goes live. I have been on camera live. Named Reporter of the Week on two occasions. Educate new recruits on learning Final Cut Pro, and all things in the studio. Run the website metreport.org
  • Entercom Denver Radio
    Intern
    Entercom Denver Radio May 2011 - Aug 2011
    Worked in Promotions; staffed tents at events around Denver. Packed prizes, made signs, banners, and posters. Listened to Air Checks (as mp3 files) for mentions of our sponsors, saved and sent the files to the sponsors. Shadowed the imaging director, the station's videographer, and a board operator. Shot an event with a live band with the videographer and sat in on a live radio show with the board operator.
  • The Metropolitan
    Entertainmet Online Blog Writer
    The Metropolitan Mar 2011 - May 2011
    This is also based off my EntertainMET TV segment. I want two blogs a week on something in entertainment and they are posted on The Metropolitan's website.
  • Walt Disney World
    Cast Member: Quick Service Food And Beverage
    Walt Disney World May 2008 - Jan 2009
    Animal Kingdom: Quick Service Food and Service: castmember Worked register, interacted with guests, parade control, handled cash, made all food items on the menu, received three merits for guest service, cleaned, and removed trash.

Laura Griffith Skills

Producing Video Production Blogging Video Editing Episode Music Videography Casting Video Editing Entertainment Radio Final Cut Pro Film Tape Television Directing Avid Broadcast

Laura Griffith Education Details

Frequently Asked Questions about Laura Griffith

What company does Laura Griffith work for?

Laura Griffith works for Bitsbox

What is Laura Griffith's role at the current company?

Laura Griffith's current role is Customer Service Representative and E-commerce Operations.

What is Laura Griffith's email address?

Laura Griffith's email address is la****@****ail.com

What schools did Laura Griffith attend?

Laura Griffith attended Metropolitan State University Of Denver.

What are some of Laura Griffith's interests?

Laura Griffith has interest in Graphics, Reading, Editing, Tv Shows, Movies.

What skills is Laura Griffith known for?

Laura Griffith has skills like Producing, Video Production, Blogging, Video Editing, Episode, Music, Videography, Casting, Video, Editing, Entertainment, Radio.

Who are Laura Griffith's colleagues?

Laura Griffith's colleagues are Celeste Vaughn Gonder, Dyorgz Bush.

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