Laura Stevens Email & Phone Number

United States

Hagerstown, Maryland

Raymond James Financial Services, Inc., Member FINRA/SIPC Investment advisory services offered through Raymond James Financial Services Advisors, Inc. For important disclosure information, please see “Social Media Disclosure” link in the “Contact Info” section.

Greencastle, Pennsylvania

Loan Officer 1.Franklin County CCYOUTH Coordinator. Responsible for coordinating and presenting classes/seminars for students at the schools in the Franklin County Area.Core Trainer for the Franklin County Branches. Responsible for training new hires and refresher courses for existing employees.Member of the Sales Training Team. Trains and motivates employees with our sales promotions on how to educate our members about the service. Gives members exceptional service. Financial transactions, open accounts, educate members on CCUs different services and how to utilize them to the fullest potential, resolve any issues members might encounter.

Greencastle, Pennsylvania

Facilitated new hire and conversion training including Navigator and Premier Teller for all three divisions if the company.Conducted one-on-one training with existing employees.Created and updated training material as needed.Completed special projects such as Branch Operations Supervisor Mentor Program and CTR Tutorial.

Greencastle, Pennsylvania

Supervised seven tellers while accurately and efficiently maintaining a teller drawer.Completed monthly audits including audits of all Teller drawers, ATM, and vault.Communicated new information to all tellers.Supported and mentored new employees.Balanced branch GL's dailyCreated teller schedule.Resolved and issues relating to customer or employee satisfaction and efficient operations of the teller line.

Greencastle, Pennsylvania

Assisted customers with questions and/or issues.Educated customers on different products or services beneficial to their needs.Opened new accounts for new and existing customers.Accurately and efficiently ran and balanced a teller drawer.Scanned, balanced and submitted teller transactions through SCO.