Dirt Is Good, Innovation

Dirt Is Good, Masterbrand

Overseeing the everyday banking, managing the finances & analysing financial reports for the shareholders Liaising daily with the Managing Director to ensure the smooth day to day running of the businessProcessing payroll weekly for approx 30 employee’s

Negotiating rates for term deposits over $100,000 directly with branch managers across Australia Ensuring the most competitive rate is given while still seeking to retain existing customers & win over potential new customers Providing advice & dealing with queries from bankers regarding term deposit rates

Achievement of sales targets for Motor, Home and Motorcycle insurance productsProviding advice and information on insurance productsDealing with customer queries and complaints Ensuring compliance with all relevant regulation and legislation

Throughout the school academic year I worked in the evenings in an administrative support role involving updating customer files and issuing customer documentation to agreed service levelsAnswering breakdown calls and capturing all the relevant data to ensure timely deployment of rescue resourceProviding solutions to customers in stressful situations to ensure customer satisfaction