• Utilizing HR Tools such as paylocity, ADP, Culppper, HRIS, and more• Responsible for secure data entry• Pay roll• Recruiting and phone screening• Other miscellaneous HR tasks

• Responsible for front end testing for both the desktop and mobile app• Worked with PM’s for requirements for requirements of new features, giving input, and asking questions• Created master test matrices for new features• Responsible for creating and executing test plans based on the requirements of trello cards• Responsible for post deployment verification• Completed 30 /60/ 90 days of training for the software, employee benefits and other HR laws• Created any defects found while testing in QA or seen in prod• Validated fixes for defects in QA and verified in prod

• Responsible for developing and executing test plans for the launch of Remine mobile app and any new features added after the initial launch.• Developed and executed test plans for the launch of the consumer app and any new features after the launch• Onboarding and implementation of MLS’s • Tested new features on agent app• Worked with dev team to report defects • Validated defect fixes• Worked with PM on new features or products to come up with test plans• End to end testing on mobile app, consumer app, agent app and Canada app

• Setting up QA / Staging environments for testing using AWS resources such as S3 buckets and managing EC2 instances • Responsible for preparing production deployments user stories and documentation• Post deployment verifications• Develop and maintain test plans• Manual functional / Visual testing• Website, mobile (iOS & Android) and desktop apps• Analyzing Zendesk tickets when they come in to see if the issue can be replicated and determine the severity and create a User Story and communicate with the person who reported the issue with updates until the fix has been deployed to production.• Communicating testing issues in daily scrum to the work team or when a major issue is detected.• Assist with on-boarding and training new hires with tools and products the company used.• Quality Manager for ISO 9001: Responsible for 2008 new hire training, quarterly internal audits, and annual external audits and reporting. Cataloging ISO documentation in SharePoint. • Worked with Advertising Operations team to ensure the ads were functioning properly

CIA Corp develops and sells an enterprise class business reporting software suite that is used by fortune 500 companies in 11 different countries. As a small company all employees handled multiple job roles. My role covered software quality assurance, software technical support, software training and courseware development. • Develop quality assurance software test plans.• Develop software regression tests.• Quality test release candidates• Handle level 1 customer support calls. In this role I answered how-to questions and built test cases for customer reported quality issues which engineering used to reproduce the problem.• Developed training videos and other course materials• Document conversion for section 508 compliance

As the only HR professional in a small privately held company, I had responsibility for coordinating activities related to the full life-cycle of employment:• Managed all recruiting activity for the company. In conjunction with managers, prepare position description and determine best source for advertising. Collect applications and as needed, phone screen candidates. Coordinate on-site interview schedules for candidates. Prepare verbal and written offers. Facilitate background check and pre-employment drug testing for anyone offered a position. Facilitate on-boarding and preparation of all paperwork for payroll, benefits and employee record.• Prepare bi-weekly payroll information to insure any employee deduction changes, new employee setups, any PTO taken by employees, and calculations of terminated employees were imputed correctly with the accounting department. • Responsible for federal, state employment law compliance and reporting• Manage annual employee benefit renewal and open enrollment process• Designated Safety Manager and revamped the companies Safety Manual policy and set up training for employees so that we were OSHA compliant.• Managed annual performance reviews by distributing forms to managers and self-evaluation form to employees and recollecting when reviews were completed. • Facilitate terminations • Facilitate employee events such as holiday parties and employee picnics. Includes proposals from venders and preparing budget for approvals. • Point of contact for employee relations.

Provide administrative support to the Human Resources department to include: answer phones; schedule and set up meetings; coordinate interview schedules; prepare and ship new hire packages; open enrollment support and benefit enrollment activity; respond to general inquires verbally and in writingResponsible for data entry and on-going maintenance of the human resources database system, currently using ADP's HRB toolResponsible for maintaining accurate physical employee files

Server for restaurant customers Responsible for minor food preparationAssumed hostess and cashier duties as requiredResponsible for daily restaurant open and closing preparationsProvided food prep, set up, and server services for special event cateringTrained for new serving staffSKILLSADP Web based payroll and human resources tools, Microsoft Office (Word, Excel, PowerPoint), multi line switchboards, copier and fax machines, postage machines, electronic food ordering system