Long arm Quilting Machine Operator and creator of Custom Stadium Quilts

Initiates and implements group sales for theater. Evaluates customer needs and introduces marketable solutions. Seeks out Team Building and Group Event opportunities that benefit Showbiz Cinemas and their customers.

Sets priorities for team, delegates duties and evaluates progress daily while meeting goals of customer orders, quality assurance and shipping deadlines. Scheduling and training of associates for highest level of retrieving and packing orders. Manages and orders for the center. Explores innovative ways for efficiency. Proficient with Macy's unique systems.

Contributed to store exceeding goals in sales, loyalty accounts, United Way, and charitable fundraising by coaching associates behaviors. Developed a team through training and recognition to give excellent customer service. Managed the sales department with merchandising with and without planograms, building clientele, resourcing product information and collaborating with team managers. Also performed opening, closing, manager on duty, and staff meeting duties.

Managed the jewelry and handbags areas with precision of customer service skills the Macy's way. Organized and maintained records for Fine Jewelry and updated the associates on procedures in order to achieve an efficiency with customers and high audit numbers in the department. Coached associates to achieve higher goals and commissions. Promoted to Fine Jewelry Manager at Almeda Mall Macy's.

Promoted local and nationally touring authors for Vanderbilt Square (3 years) and Westheimer Crossing (2 years) stores. Supervised and coordinated large multi-layered events. Advertised in print and broadcast media with press releases and attending Debra Duncan shows and news. Produced event newsletter according to company standards on monthly basis. Attended committee meetings with First Book of Houston to promote, execute drives and assist in distribution of books to schools.Developed the community connections with libraries, schools and businesses with parent resources, book fairs and events.

Interviewed, trained and scheduled employees. Maintained focus of goals, and fostered a bookselling culture. Coordinated and executed merchandising of store according to company standards. Developed the community connections with libraries, schools and businesses with parent resources, book fairs and events.

Hired, trained and scheduled associates. Coached associates on customer service skills and book talking. Maintained store operations with high remarks of cleanliness and organization. Merchandised store products according to product plans. Replenished with extensive orders of books and other products through Barnes & Noble customized ordering system.