Laura Harvey Email & Phone Number

Chatham, England, United Kingdom

- system administrator for Zellis ResourceLink and other Payroll/HR systems- dealing with first and second line support queries- contacting Zellis to raise system issues- background, post and hierarchy maintenance in ResourceLink- project management of LGPS process transformation- supporting the implementation of new software and processes- recommending process improvements to Payroll & HR- writing/running complex reports in RRS- providing data for Freedom of Information requests- supporting with the onboarding and offloading of academies/previously maintained schools- adhoc support to payroll with input and pay cycle processes

Maidstone, England, United Kingdom

- Working on multiple client projects with a strong focus on frontend work- Meeting with clients to gather requirements- Analysing client requirements and how these could be implemented- Working across the full stack including HTML, CSS, Bootstrap, Ant Design, JavaScript, React, Redux, jQuery, Node.js and PostgreSQL- Building a custom Shopify theme with Liquid- Some experience using the AWS console - VPC, RDS, ACM, Lambda- writing up project documentation and HLD's- writing user stories, technical stories and feature tickets- working closely with a design team to convert designs to code

- gathering feedback of the public api- suggesting api improvements- project managing the relaunch of the Veeqo developer portal

Remote

- 12-week immersive Software Engineering course- Learning: JavaScript, MERN Stack, SCSS, Python w. Flask, SQL (PostgreSQL)

United Kingdom

- learning how to use the Chris21 software- learning how to optomize the Chris system to customer needs- meeting with clients to gather requirements- presenting elements of the Chris system to clients- supporting clients and colleagues with system implementations

Keynsham

- Reporting into Head of Payroll- Managing the implementation of a Salary Sacrifice Pension Scheme using TracePay- Working with outsourced payroll provider (OPP) under extremely challenging circumstances- Providing advice to OPP on best practice and current payroll legislation- Supporting and advising on the building, configuration and logic of solution- Supporting and advising on the building of test system- Working with OPP at their place of business in London- Writing test plans, specification documents & implementation plans- Process mapping current processes and ‘to be’ processes- Working with Marketing and HR to put together employee communications- Communicating with and updating internal and external stakeholders- User Acceptance Testing – end to end, manual gross to net calculations- Supporting payroll administration team during downtime

Bristol, England, United Kingdom

- stop gap role after returning from Australia- wanted to get back into payroll systems projects- refreshed payroll process and legislation knowledge- supported the end-to-end processing of engineering sector payrolls- awarded 2 x Mitie 'stars' for helping save the life of a colleague who fell gravely ill at work

Brisbane, Australia

- working in the "Registrations" team- data entry for Health Practitioner registrations to get a licence to practice in Australia- had worked with AHPRA in Melbourne and loved my time there so wanted to work with them again in Brisbane

Brisbane, Australia

- Implementation of new Time & Attendance system (Kronos)- User acceptance testing on Kronos system- Creating user guides and manuals & supporting training of managers/pilot sites- Designing Intranet pages for project content & working closely with IT- Stakeholder Check-Ins, communicating with all levels of the business- Minute taking for project meetings- Preparing, analysing and manipulating data for migration- Working closely with project lead and systems administrator- Analysing current Preceda (NGA AU) processes, suggesting and testing improvements

Melbourne, Australia

- Support for implementation and settling in of new MYOB system- Data entry of new employees and employee variations- Creating user guides for Payroll/HR self-service systems- Data integrity checking- Ensure system hierarchy accuracy- Creating position and organizational structure in Payroll/HR system- Writing and running reports of employee data- Creating reports for bulk amendments & uplifts- Monitoring incoming inbox and actioning items coming in- Phone support to managers and employees- Updating and maintaining employee and volunteer databases- Administration of all Fit2Work police checks for employees and volunteers

Melbourne, Australia

- Presented with CEO Award for going above and beyond to support transformation project and demonstrating AHPRAs values of service, collaboration & achievement- Administrative coordinator for large scale transformation project (5 business areas – approx. 650 employees)- Understanding AHPRA policies & procedures and answering staff queries on these- Working closely with management teams – State/Territory Managers & Directors- Working with reporting team to create Unit4 extracts- Created multiple staff databases & impact profiles to identify actions & inform plans- Organising and setting up national staff briefings and training (Skype/SurfaceHub)- Creating PowerPoint presentations for staff briefings- Draft consultation & employment offer letters to employees, populate via mail merge- Create letters and emails on behalf of Executive Director, Regulatory Operations- Taking meeting minutes/notes- Booking and organising national appointments for on-site EAP (Benestar) support- Use of Unit4 - raising POs, employee records, org charts, reporting features etc.- Creating detailed process notes and GANTT charts- Scheduling and organising interview panels – 40+ roles- Attending interviews & scribing on behalf of panel for all roles- Creating interview question packs using the position descriptions- Maintaining & organising staff HR files (ensuring transition correspondence added)- Using VISIO to create and amend organisation charts- Producing, proof reading and finalising documents and working with Web Services Team to upload essential documents and communications to AHPRA Intranet

Shrewsbury, United Kingdom

- temporary role between travel in Europe and move to Australia- supporting the accounts team with the processing of invoices- supporting with the set up of a new document management system

Peterborough, England, United Kingdom

- supporting the onboarding of multi-nation payrolls

Shrewsbury, England, United Kingdom

- supporting payroll processing between travels

Europe

Travelling in Europe

Shrewsbury, United Kingdom

- Part of a split role working within the Payroll Systems Team- Project management role - implementation of online contracts system (MyTeam) within the council and for external clients- Designed bespoke system/system elements for the needs of the businesses- Presenting and training council managers and external clients on use of new system- Implementation within a very tight timescale due to changes in IT Infrastructure- Support with testing and implementation of any system upgrades including statutory release at Year End- Regular communication with system provider (Zellis previously Northgate Arinso) reporting of any system issues/queries with functionality- Creating guides/manuals for colleagues and customers using the system- Training colleagues on system and process updates

- Payroll processing end-to-end using ResourceLink (Zellis previously NGA HR)- Acting as Payroll Bureau for Academies/Academy Trusts/Borough Councils- LGPS Balancing and Administration- TP Balancing and Administration- Lead contact for 2 x Local Government Pension Funds for 50+ clients- Manual calculation of Assumed Pensionable Pay & EEs/ERs Deductions due to system fault- Preparing iConnect monthly returns for all clients – using Cognos and Microsoft Excel to build an electronic ‘uplift’ report of client pensions data each month - Manual calculation and balancing of pension contributions for all employees- Balancing of Pension payments to BACs files for all clients- Manual calculation of arrears- Supporting Payroll Control team in processing, producing/checking reports/adhoc- Supporting other areas of the team when required- Process Analysis & Improvement

Shrewsbury, England, United Kingdom

- supporting children and young people aged 5-18 years will physical disabilities and learning difficulties- working in a respite services- key worker to 5 children

Birmingham, United Kingdom

- Lead payroll/accounts operative- Administration of weekly payroll for all employees (200+)- Set up and maintenance of employee database- Processing payments via online banking system- Creating and paying invoices

Shrewsbury, England, United Kingdom

- supporting adults with disabilities and visual impairments in a care home

Shrewsbury, England, United Kingdom

- team member at McDonald's whilst at college- mostly working on the Drive Thru

Software Engineering, Computer Software Engineering

Media Studies

Education record

Education record

Education record