Laura Herrera Email & Phone Number

Holmdel, New Jersey, United States

Holmdel, New Jersey, United States

• Monitor client KPIs and goals, pivot strategies as needed, and conduct regular meetings with managers to address concerns.• Handle pre-publishing and posting on client social accounts, engage with audience interactions, and collaborate with the social media team on new strategies and tools.• Perform copywriting, ideation, and creative asset development, support data gathering for client reporting, and assist with sales support and research for client prospecting.

Miami, Florida, United States

• Organize networking and recreational programs for more than 40 residents to create an engaged living community • Foster 1:1s conversations with residents, including athletes and honors students, to ensure their overall wellbeing and academic development• Contribute to policy enforcement through problem-solving and conflict mediation skills

Miami, Florida, United States

• Bring high-quality support to more than 100 residents and guests by addressing concerns and inquiries• Assure all administrative duties (desk shift log, resident/guest check-in and check-out, core changes, lockouts, etc.) are efficiently completed while on shift• Enforce policy and document violations to guarantee a safe environment for all residents and guests

Miami, Florida, United States

• Facilitated assistance to more than 70 students in Calculus for Business on a weekly basis through teaching with active learning, increasing passing rates by 20%• Led additional tutoring sessions outside of classroom to encourage students’ engagement on seeking help and clarification on course materials • Analyzed and revised assignments for more than 70 students every week to provide constructive feedback on work submitted, resulting in a better performance on exams and future assignments