Laura - Jayne Simms Email & Phone Number

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

Belfast, United Kingdom

My main responsibilities included:• Supporting and monitoring the inbound, outbound and event packages in the Performance Measurement application• Working closely with business professionals to develop and continuously improve our reporting infrastructure for monitoring, evaluating, and communicating returns across the Investment Portfolio• Evaluating data issues through sound analysis and making recommendations for resolution• Understanding and converting business requirements into tactical functional solutions• Maintaining existing platforms and creating new business solutions from inception to fully developed products in an Agile-driven environment

Hillsborough

My main responsibilities included:• Supporting the business services team in administrating, developing, interfacing and upgrading new and existing IS systems including Total Mobile, MS CRM, IFS ERP System and Collaboration Systems • Developing Mobile Solutions on Total Mobile for existing and new contracts using PL/SQL and C#• Developing KPI, dashboards and workflows using .NET/Reporting Services and SQL• Defining, planning and implementing process/IT system changes • Supporting testing and implementation activities• Providing remote assistance to system users• Monitoring system errors

Hillsborough

During my placement, I was part of a project team responsible for designing and implementing a new ERP system called IFS. My main responsibilities included:• Setting up user profiles and user security• Developing and testing PL/SQL scripts to migrate data and custom events between environments• Creating customised reports in CRM, Excel, Crystal and SSRS• Providing end user support once the system went Live