Laura Palya Email & Phone Number

Barrington, Illinois, United States

Barrington, Illinois, United States

Schaumburg, Illinois

• Aid in managing 30+ front end team members at flagship Midwest region location that generates a weekly revenue of $1M.
• Coordinate and delegate various working tasks amongst team members throughout shift
• Lead, mentor and counsel new staff members, assist new team members with training and developing excellent hospitality and customer service skills that contribute to a high performance team and minimize turnover
• Communicate effectively with customers, team members, cross-departments and store leadership
• Perform daily register audits, report and identify variance discrepancies
• Financial accounting duties in the cash office

Schaumburg, Illinois

• Graduate teaching assistant for undergraduate laboratory sections BIOL202 Ecology, Evolution & Genetics and BIOL360 Microbiology.
• Collaborated with assistant professor in preparation and experimental design for BIOL202 and BIOL360 labs
• Experimental preparation; prepared broth and agar media, managed specimen handling, receiving, reactivation and storage, autoclaving
• Instructed and guided students through lab protocols and experiments, promote aseptic technique, assist with microscope use and bacterial identification
• Answered students' questions throughout the lab and assisted with overall execution

Carbondale, Illinois

• Non-certified laboratory tech in microbiology and molecular labs.
• Analyzed, processed and collected patient specimen for diagnostic testing
• Performed microbiology rapid testing, managed STAT and priority specimens, inoculated cultures for bacteriology/microbiology works-ups and testing
• Evaluated specimen acceptability for testing ordered and ensured receipt of specimens received from offsite locations
• Communicated urgent patient critical results correctly, in a timely manner, with physician, nurse, or unit
• Bacterial identification through microscopy

Master Of Science - Ms, Biotechnology & Chemical Science

Bachelor Of Science - Bs, Microbiology, Minor In Chemistry