Laura Rumage Email & Phone Number

Chicago, Il, Us

Advanced from Engineering Apprentice position in April 2017. Advanced from Junior Engineer position in July 2018.Advanced from Software Engineer position in July 2021.

San Francisco, Ca, Us

Created web applications using Ruby, Rails, JavaScript and its common libraries, SQL, ActiveRecord, HTML5, CSS3, and Git. Worked in pairs (pair programming), small groups, and independently to explore technologies and ideas.Adhered to Agile software development principles, practiced test driven development, and fostered a mindset for continuous learning and a culture of teamwork and community.

Chicago, Illinois, Us

Supported small-business owners over the phone and via email with achieving software and hardware compliance requirements for credit card processing. Troubleshot technical and logistical aspects of compliance difficulties, including communicating e-commerce website vulnerabilities for resolution. Documented actions in tickets to communicate with internal parties and customers.

Oak Park, Il, Us

Educated corporate and franchise staff on custom CRM software and provided ongoing mentorship and support. Identified application improvements and suggested additional functionality based on user needs. Managed web communications for nine national franchise locations to include social media engagement, email marketing, blogging for SEO, and web maintenance. Created work orders for pet care appointments, oversaw part-time staff, and supported customer relations.

Hilton Head Island, Sc, Us

Engaged consumers in retail settings, educated on brand products, and generated marketing strategies. Advanced to Certified position to include venue relations and staff training.

Weston, Ma, Us

Invited to contract spring 2012 to migrate 20+ top-tier web properties to CMS, including managing quality assurance, maintaining SEO standards, and increasing accessibility.

Weston, Ma, Us

Maintained 100+ network sites, identified SEO opportunities, and integrated social media tools. Managed 12+ social media accounts for top-tier web properties. Worked with a cross-departmental team to develop master calendar and content strategy for all web properties.Developed documentation for processes and best practices.

Chicago, Il, Us

Collected and approved listings requests to weekly email newsletter, created corresponding web pages in CMS and using HTML, and assembled all aspects for distribution. Scheduled, requested creative assets for, and delivered online promotional campaigns to advertise The Onion and The A.V. Club Chicago events on brand websites. Managed and expanded social networking efforts, including local Twitter and Facebook accounts.Managed local events, coordinated street team and promotional assets, engaged consumers to increase brand awareness, and supported sales relationships.

Chicago, Il, Us

Created, edited, and maintained web content on radio station and archive websites. Assisted with migration of radio station website to CMS and trained production staff to publish web content. Designed and authored monthly radio station newsletter.Created and edited graphics for print materials, email newsletters, web banner advertisements, and online contests and events. Filmed and edited promotional and programming video for award submissions and web. Produced audio and video of radio station's most downloaded weekly podcast.Published WGN Radio's Weekly Feature press releases and special communications such as live broadcast announcements. Prepared for and worked at promotional events, including 2008 and 2009 Chicago Cubs games and Blackhawks visits.

Bachelor'S Degree, Communication Arts & Political Science

Web Development