Laurel Hess

Laurel Hess Email and Phone Number

Vice President Project Management Office at TTEC Digital. @ TTEC Digital
Laurel Hess's Location
Minneapolis, Minnesota, United States, United States
About Laurel Hess

Laurel Hess is a Vice President Project Management Office at TTEC Digital. at TTEC Digital. She possess expertise in sharepoint, integration, business intelligence, crm, microsoft crm and 23 more skills. She is proficient in Spanish. Colleagues describe her as "It is truly a privilege to share this personal recommendation for Laurel Hess. For the past 14 years, Laurel and I have worked primarily as peers for WennSoft, a software solution provider in New Berlin, Wisconsin. During this time, I have come to truly appreciate and respect Laurel’s knowledge, her work ethic, her ability to drive projects to completion and her obvious commitment to quality. I’ve worked with Laurel on a number of internal projects, most recently a collaborative effort to implement an entirely new method of authenticating product ownership at the time a customer installs one or more of our solutions. She was essential to the success of this project. Her level of technical depth allowed her to easily design the integration requirements between the back office application and the web service, as well as the authentication requirements. Working collaboratively with the development team, this solution was implemented correctly and ahead of schedule. I believe the credit for this belongs solely to Laurel for the management of the project. There have been times where I’ve approached Laurel with a business application issue and she’s provided suggestions on how to work around the challenge or she’s suggested methods for removing the challenge. This is one of the great attributes she possesses. She takes an issue and looks at ‘all’ possible options, evaluates what she feels would deliver the best potential results and provides the full analysis to you. She enables and facilitates line of business owners to be successful and to make informed decisions that are the best for our given teams." and "During my Tenure at WennSoft I had the opportunity to work on a number of Projects with Laurel. She is an EXCELLENT Project manager, helping a number of great internal projects get off the ground. She also was very instrumental in helping IT (my Department) bridge some much needed gaps with Management in a very positive way! She works very well with any number of people in such a way to get the job done effectively and quickly. I would easily recommend Laurel without any hesitation!"

Laurel Hess's Current Company Details
TTEC Digital

Ttec Digital

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Vice President Project Management Office at TTEC Digital.
Laurel Hess Work Experience Details
  • Ttec Digital
    Vice President Project Management Office
    Ttec Digital Apr 2021 - Present
  • Avtex Solutions, Llc
    Vice President Project Management Office
    Avtex Solutions, Llc May 2020 - Apr 2021
    Bloomington, Minnesota, United States
  • Avtex Solutions, Llc
    Manager, Project Management Services (Pmo)
    Avtex Solutions, Llc Apr 2016 - May 2020
    Bloomington, Minnesota
  • Avtex Solutions, Llc
    Program Manager, Pmo
    Avtex Solutions, Llc Jan 2015 - Apr 2016
    Bloomington, Minnesota
  • Avtex Solutions, Llc
    Senior Project Manager
    Avtex Solutions, Llc Jul 2012 - Jan 2015
    Bloomington, Minnesota
    Manage multiple concurrent projects, with various technical solutions, generally in the Microsoft Dynamics CRM, Microsoft SharePoint and Application Development areas of the Avtex solution stack. Projects size ranging from smaller projects (100 – 500 hours) to larger enterprise projects (3,500 hours) projects. Create and manage a formal project plan, including the following types of standard project deliverables: Statements of Work, Project Timelines, Risk Management Plans, Communication Plans, Change Management Plans, Training Plans, Resource Allocation Schedules, Status and Budget Reports, etc.Manage project resources to successfully deliver project deliverables on-time to the customers’ satisfaction using the Avtex standard project process.Work with company directors and executives to provide input on process standardization within the PMO to assist with the ongoing PMO process improvement initiatives.Act as a leader within the PMO to encourage better adoption of the current PMO project process by both PMO and project delivery resources.Completed project in February, 2014 as a hired Customer Project Manager & Implementation Lead for a large Minneapolis General Contractor's Viewpoint Construction ERP/Project Management software implementation.Completed project in February 2016 as a hired Customer Project Manager & Implementation Lead for a large Minneapolis Concrete Company's Viewpoint Construction ERP/Material Sales software implementation.
  • Wennsoft
    Director Of Internal Operations
    Wennsoft Jan 2009 - Jul 2012
    Managed and directed Internal Operations resources responsible for accounting, sales, marketing and professional services operations and delivering corporate initiatives focused on internal efficiencies, deployments, upgrades and system administration.Managed I.T. resources and oversaw related infrastructure projects, internal help desk, incorporated I.T. into Internal Operations to streamline infrastructure and systems technologies and strove for further corporate technology focused efficiency goals.Responsible for system administration of business system applications;corporate financial, billing and operational systems, CRM, SharePoint, Software Registration Key Generators, Credit Card, System Integrations, Reporting, etc.Served as the main internal Business Analyst and Business Intelligence architect and writer.
  • Wennsoft
    Operations Manager, Professional Services
    Wennsoft Mar 2007 - Jan 2009
  • Wennsoft
    Operations Manager, Consulting
    Wennsoft Jan 2006 - Mar 2007
    New Berlin, Wi
  • Wennsoft
    Project Manager, Consulting
    Wennsoft Mar 2005 - Jan 2006
    New Berlin, Wi
  • Wennsoft
    Senior Consultant
    Wennsoft Jan 1999 - Mar 2005
    New Berlin, Wi
  • Wennsoft
    Consultant
    Wennsoft Dec 1997 - Jan 1999
    New Berlin, Wi
  • Honeywell
    Service Global Resource Center Manager For North And Latin America
    Honeywell Aug 1997 - Dec 1997
    Minneapolis, Mn
  • Honeywell
    Account Executive
    Honeywell Jan 1997 - Aug 1997
    Dallas, Tx
  • Honeywell
    Project Manager, Sales Solution Center, Mid-America
    Honeywell Jan 1996 - Jan 1997
    Dallas, Tx
  • Honeywell
    Project Lead, Field Management Systems
    Honeywell Jan 1994 - Dec 1995
    Minneapolis, Mn
  • Honeywell
    Project Administrator, Field Management Systems
    Honeywell Dec 1992 - Jan 1994
    Minneapolis, Mn
  • Honeywell
    Assist To Project Manager, Field Management Systems
    Honeywell Aug 1991 - Dec 1992
    Minneapolis, Mn

Laurel Hess Skills

Sharepoint Integration Business Intelligence Crm Microsoft Crm Professional Services Management Microsoft Dynamics Business Analysis Consulting Great Plains Software Project Management Software Project Management Software Implementation Web Services Change Management Erp Business Process Saas Visio Microsoft Sql Server Crystal Reports Requirements Analysis Ssrs Pmp Analysis Microsoft Dynamics Sure Step Microsoft Dynamics Gp

Laurel Hess Education Details

Frequently Asked Questions about Laurel Hess

What company does Laurel Hess work for?

Laurel Hess works for Ttec Digital

What is Laurel Hess's role at the current company?

Laurel Hess's current role is Vice President Project Management Office at TTEC Digital..

What is Laurel Hess's email address?

Laurel Hess's email address is lh****@****tex.com

What is Laurel Hess's direct phone number?

Laurel Hess's direct phone number is +126282*****

What schools did Laurel Hess attend?

Laurel Hess attended University Of Saint Thomas - School Of Business, Monterey Institute Of International Studies, University Of Minnesota, Wayzata High School.

What skills is Laurel Hess known for?

Laurel Hess has skills like Sharepoint, Integration, Business Intelligence, Crm, Microsoft Crm, Professional Services, Management, Microsoft Dynamics, Business Analysis, Consulting, Great Plains Software, Project Management.

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