Laurel Hale Email & Phone Number

Austin, Texas, United States

Team Lead, mentor. Review and entry of legal orders, financial adjustments. Attends court to assist legal staff as needed. Prepares legal and administrative documents. Negotiates with custodial and non-custodial parents on child support establishment, and enforcement or modification of court orders. Detailed in-office investigations to locate parties, verify employment, and determine assets. Monitor and refer delinquent cases for appropriate enforcement actions. Responds to inquiries and complaints regarding child support case processing and status, researching case information on the Texas Child Support Enforcement System (TXCSES), supporting staff. Explains child support policies and procedures, Texas Family Law, federal regulations and other states' IV-D regulations. Document all actions taken and maintain virtual files for accuracy.

Austin, Texas Area

Residential Sales & Leasing, negotiating and drafting contracts between buyers, sellers, tenants, and property owners. Establishing client relationships with proven follow up systems and excellent customer service. Developing lead generation techniques through direct marketing, referrals, phone and internet opportunities. GRI, ABR designations. Broker's license in 2011.

Austin, Texas Area

Supervisor for Diffusion/WetEtch & DryEtch Manufacturing, 200mm. Responsible for managing 20+ direct reports across multiple operations in the production of semiconductor integrated circuits. Specific areas included wafer manufacturing, line maintenance/optimization, reporting/statistical methods. Coordinated production schedule based on product requirements/material supply. Involved in managing budgets for equipment expenditures, direct/indirect labor. Interpreted area metrics. Checked work at frequent intervals, mentored direct reports, monitored tools, coordinated job rotations across multiple bays & toolsets. Interacted daily w/ functional peer groups,engineering,management,vendors. Identified workflow obstacles, created new staging methods for wethoods & continuous batch processing on furnaces. Implemented SMART compliance to insure the right lot processed on the correctly available tool for just in time delivery methods, improving overall cycletime to new record levels.

Austin, Texas Area

Residential Sales & Leasing providing property searches and tours to clients, writing and negotiating contracts, problem solving, marketing. Completed company sponsored RELO transferee training.

Chandler, Arizona

Managed 5 Area Supervisors with 60+ operators in the allocation of resources to ensure continuity across shift, line balance and staffing distribution in a 200mm semiconductor cleanroom environment. Focused on factory wide performance, including maximizing output and equipment utilization, for best cycletime and WIP placement. Received BRAVO award (May 2000) for dedication in OTD recovery efforts. Effectively facilitated and communicated team/area performance to the organizational goals through daily meetings with all levels of the organization. Point of contact during evacuation, safety and facility issues. Assisted section managers on procedure implementation. Rated and ranked supervisors on annual performance reviews and gave feedback to upper management. Provided support to expansion activities working with a variety of suppliers and vendors. Interfaced with Human Resources and Payroll on disciplinary actions, policies and pay adjustments.

Provided leadership and support to 10-15 operators within the probe test/backgrind/shipping area. Led daily morning meeting with engineering to review metrics and goals. Dispostioned held material and supported Device engineering. Collaborated with engineering team to eliminate cracked glass issues and improve die output. Wrote and presented quarterly and annual performance reviews to direct reports.

Led and mentored 15-20 production operators engaged in a number of varied and complex operations with the Diffusion Manufacturing Area. Organized optimization activities to improve efficiency and bay layouts. Wrote and presented quarterly and annual performance reviews to direct reports. Certified operators to relevant equipment operating specifications. Performed payroll input/vacation scheduling and documentation of operator performance related issues.

Diffusion area semiconductor production, operating SVG and TEL furnaces, Santa Clara Plastics AAT wet clean benches, laser scribe, and metrology equipment. Related computer data entry (PROMIS, MAUI, Datalog). Start up and ramp of 8" 200mm, class 1 cleanroom. Developing and writing operating specifications as new tools came online. Training advisor for new associates.

Certificate, Paralegal

Professional Development Center Paralegal Certificate Program - Fall 2011

Bachelors Of Science, Psychology, Sociology, 3.97

Activities and Societies: Texas Alpha Tau chapter of Alpha Chi Honor Society, Phi Kappa Phi Graduated with honors Magna Cum Laude, 4.

Liberal Arts

107 hours towards Bachelor of Arts with broad background in liberal arts classes with emphasis in psychology and anthropology.