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Lauren Kiesel is listed as Senior UX Researcher | Cognitive Science MA at Consumer Reports, a company with 598 employees, based in Brooklyn, New York, United States. AeroLeads shows a work email signal at consumerreports.org, phone signal with area code 631, and a matched LinkedIn profile for Lauren Kiesel.
Lauren Kiesel previously worked as Senior User Experience Researcher at Consumer Reports and User Experience Researcher at Consumer Reports. Lauren Kiesel holds Master Of Arts, Cognitive Science In Education from Teachers College Of Columbia University.
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I'm a human insights researcher (UX/CX) with foundations in applied psychology research & design thinking. I pair my strategic research toolkit and an eye for cognitive design (how to design in ways that work best with how humans process information) to uncover user needs and find ways to make technology work better for them.I've worked in technology, e-commerce, ed-tech, non-profit, food, and travel industries and have a demonstrated history of impactful results and excellent collaboration with stakeholders and clients.Message me here or @ laurenakiesel[at]gmail.com.
Listed skills include Research, Microsoft Word, Teamwork, Editing, and 13 others.
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New York, United States
Lead and conduct consumer and user research that shapes the CR product - (primarily digital experiences including website, 3 mobile apps, and brand licensing). My work also informs brand strategy and marketing.· Exploratory and evaluative research· Satisfaction tracking· Design research· 0-1 product development· 1-2 product developmentA few highlights.
New York, United States
· As sole UX researcher, served 10+ stakeholder groups across the organization, developing and leading research projects and serving as voice of the customer. Worked across web product, as well as on two Webby Award recognized mobile apps.
· Copyedit and publish evidence-based tools, resources, and support for education leaders in monthly HeartMind eNewsletter. · In the past, have also edited book manuscripts to ensure consistency and support usability.
· Served as UX Researcher, Designer, & Strategist tasked with improving usability & engagement for a multi-modal digital tool, S-CCATE, which helps educators measure, track, and improve school culture. · Conducted evaluative studies including heuristic evaluations, stakeholder interviews, and analysis of CS feedback, then leveraged insights to pitch tweaks.
· Conducted qualitative analysis of user feedback from 3 major healthcare + telecommunications clients, uncovering key themes and providing strategic recommendations for optimizing the product's AI model in order to amp UX and HCI synergy.· Cogito is a spinout from the MIT Media Lab that provides real-time AI coaching and guidance for contact centers..
New York City Metropolitan Area
· Gathered essential CX feedback from clients (during a time of limited face-to-face interactions), sharing with operations personnel in order to improve company and client outcomes, including resource usage, internal communications, employee attrition, client satisfaction, and a map/delivery app used by delivery drivers.· During the COVID-19 Pandemic.
New York City Metropolitan Area
· Supported implementation of a $3.5M randomized control trial evaluating the efficacy of a neuroscience-based e-learning product designed to enhance motivation and learning outcomes in adolescents.· Organized and executed complex data collection across NYC schools (Brooklyn, Queens, Bronx) to 2,000+ students and teachers, visiting classrooms multiple.
NYC; Long Island, NY; California, Utah, Nevada, Arizona; Bali, Indonesia
Roles include:- Restaurant Server, Hostess & CX Optimizer; Boeuf & Bun, Brooklyn, NY (Nov 2016-2017)- Student; Sustainable Food & Farm Systems Program, University of Massachusetts (Aug 2015 - May 2016)- Teen Tour Program Travel Educator and Guide, Western USA National Parks; Rein Teen Tours (Summer 2015)- Volunteer Science Educator in Ubud, Bali.
Trento, Italy
· Supported a study abroad program in providing 30 American and Italian neuroscience undergrads 24/7 direct support in scholastic, linguistic, cultural, and everyday needs, as well as troubleshooting issues and developing and executing the best version of the program possible. · Assisted the Program Coordinator in organizing and executing scholastic and.
Binghamton, New York
Binghamton, New York
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James E. Rogers Ph.D.
Colleague at Consumer ReportsWashington, District Of Columbia, United States, United States
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Jennifer L.
Colleague at Consumer ReportsBethel, Connecticut, United States, United States
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Connie Summers
Colleague at Consumer ReportsNew York City Metropolitan Area, United States
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Horacio Pérez
Colleague at Consumer ReportsGreater Chicago Area, United States
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Merideth Mergel
Colleague at Consumer ReportsNew York City Metropolitan Area, United States
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Rahul Belani
Colleague at Consumer ReportsVienna, Virginia, United States, United States
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Dominque Herring
Colleague at Consumer ReportsYonkers, New York, United States, United States
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Lilian Kayizzi, Asq Cssbb, Pmp®
Colleague at Consumer ReportsNew York City Metropolitan Area, United States
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Sebe Grylka
Colleague at Consumer ReportsNew Britain, Connecticut, United States, United States
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Ciara V.
Colleague at Consumer ReportsNew York City Metropolitan Area, United States
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Focuses: Cognition & Behavior, Cognitive Design, Spatial Thinking + Visual Explanations, Research Methods Thesis: A Look into Types of.
Focuses: Design Thinking, Permaculture Design, Systems Thinking
Certificate Program in Evolutionary Studies (EvoS) Honors thesis: Relating Ego to Eco: A transfer study for improving pro-environmental.
Quick answers generated from the profile data available on this page.
Lauren Kiesel works for Consumer Reports.
Lauren Kiesel is listed as Senior UX Researcher | Cognitive Science MA at Consumer Reports.
AeroLeads has found 1 work email signal at @consumerreports.org for Lauren Kiesel at Consumer Reports.
AeroLeads has found 1 phone signal(s) with area code 631 for Lauren Kiesel at Consumer Reports.
Lauren Kiesel is based in Brooklyn, New York, United States while working with Consumer Reports.
Lauren Kiesel has worked for Consumer Reports, Center For Educational Improvement (Cei), Center For Educational, Cogito Corp, and Hungry.
Lauren Kiesel's colleagues at Consumer Reports include James E. Rogers Ph.D., Jennifer L., Connie Summers, Horacio Pérez, and Merideth Mergel.
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Lauren Kiesel holds Master Of Arts, Cognitive Science In Education from Teachers College Of Columbia University.
Lauren Kiesel is listed with skills including Research, Microsoft Word, Teamwork, Editing, Social Media, Customer Service, Data Analysis, and Homeopathy.
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