Lauren Power Email & Phone Number

• Utilize logic-based programming to create tax filing software.• Completed 644 forms with 96% accuracy in 2023 - the highest movement and lowest error rate on the team.• Research and analyze tax code and publications to ensure high quality results for customers.• Work closely with tax managers to correctly code and link forms for ease of use.• Use logical analysis and problem solving to ensure form functionality.

St Augustine, Florida, United States

• I left my role at CareerBuilder (and the professional workforce) as a new mother to focus on my family.• During this time, I grew and developed skills I never knew I had. Because of the COVID pandemic, I became a home-school teacher to our boys and worked with Power of 5 as much as possible while pursuing my education full time.• Problem solving through analysis and creative strategies are true highlights of my time as a stay-at-home mom / homeschool teacher that can be a valuable asset to my future company and clients.

Charlotte, North Carolina, United States

• Successfully worked with clients to increase customer retention rates for Account Managers.• Responsible for business development, sales, marketing, accounting, vendor management, and contract negotiation.• Expanded customer engagement into various departments throughout organization through effective communication, risk identification, and strategic guidance.• Analyzed clients’ current account management styles and data to remove inefficiencies.• Created new client interaction strategies to ensure ROI and value were evident.• Developed relationships with an array of talent to ensure clients job requirements were met or exceeded.• Worked diligently to understand and match client’s business needs with proper talent pool.• Devoted extra time to ensure all active talent, consulting projects, and clients remained satisfied after deliverables were met.

Atlanta Metropolitan Area

• SaaS sales executive focused on commercial clients and prospects in the Southeastern US.• Consistently exceeded $2M Annual quota including 157% of annual quota in 2011.• Applied a value-based methodology to achieve goals and position for long-term results by selling consultatively, building account plans, identifying leads, setting appointments, cold calling, and creating relationships that lead to new business.• Performed ROI analysis for all solutions to clearly outline customer value.• Outbound calling, minimum of fifty (50) calls per day to prospective clients.• Researched and performed data analysis to create dynamic solutions and strategies which connect growing companies.• Successfully drove customer retention and expansion to exceed expected quota in existing accounts.

Atlanta, Ga

• Sold IT consulting and recruiting engagements to targeted prospects throughout the U.S.• Responsible for the full sales cycle of research and discovery, cold calling, setting meetings, uncovering client needs, entering and tracking pipeline, accurately forecasting, closing the sale, and account management/retention and renewal.• Maintained customer and consultant interactions throughout client engagements to ensure project target metrics were successfully met.• Managed a bench of 25 consultants throughout their employment while on and off client sites.• Identified metrics and methodologies for successful consultant and recruiting engagements.• Acted as recruiting lead and performed final interviews for all consultants.• Negotiated salaries for consultants and internal employees within sales and recruiting departments.• Onboarded consultants including entering all into ADP system, I-9 verification, payroll setup, and transportation details.

Douglasville, Georgia, United States

• Reported directly to the CEO/Owner.• Created and maintained structured invoicing/billing/accounts receivables processes.• Maintained full responsibility for all accounting and financial management.• Led human resources functions associated with benefits administration and employment law.• Handled marketing, advertising, and promotion functions.• Invoiced all customers according to contracts including change orders.• Successfully began recruitment process for key employees within the company.

Bachelor Of Science - Bs, Business Administration & Management

Associate Of Arts - Aa, Business Administration & Management