Lauren Elliott Email & Phone Number

Atlanta, Ga, Us

Atlanta, Georgia, United States

As an Implementation Specialist, I am instrumental in cultivating and evolving client relationships. I am responsible for on-boarding, training and supporting Azalea ambulatory clients to leverage Azalea's platform and software to its fullest potential.- Customize implementation elements, training, and programs to align to individual client needs- Develop, schedule, and conduct implementation and training meetings with assigned clients- Conduct workflow analysis meetings across clinical and financial departments at hospitals- Maintain comprehensive documentation related to all EHR implementation activities, including obstacles or issues encountered in efforts to reduce repeat errors and redundancies- Contribute to training material development in collaboration with the Ambulatory Implementation team- Assist in the implementation process of system upgrades and update training courses

Atlanta, Georgia

Version 12 Upgrade Project• Developed and executed a learning plan for tax software based on customer needs and expectations including; instructional design, delivery strategy, and content curation, and facilitated the course for over 800 client end users. • Launch a project to implement a Learning Management System that streamlined client onboarding and simplified ongoing training initiatives. Identified development solutions to customize the LMS based on client needs and goals.• Proactively coached 50 agency testing resources to achieve set testing metrics for version upgrade. Assigned and tracked test scenario progression for over 2,500 test cases to achieve testing goals.• Enabled the success of an agency counterpart in a continuous improvement environment that promoted learning and career growthITS to AWS Migration Project • Designed and implemented a testing plan for tax software migration for 16 subsystems that achieved timely and successful completion of 3 testing cycles• Trained agency staff on testing tools and procedures to ensure ability to perform testing responsibilities• Supported 30+ remote agency testing resources to achieve testing requirements for software migration• Effectively communicated project updates and reports to 60+ project stakeholders through regular correspondence and scheduled status updatesCentral Assessments Tax Project• Trained an entire agency division for the implementation of a new tax system.• Created thorough documentation that detailed the relationship between business processes and system functionality. • Instructed agency division on new system functionality that simplified a previously manual process.• Planned, developed, and tested a training database for use during classroom training.

Raleigh

• Provide recruiting, payroll, and benefit support to the Human Resources department• Perform data entry and scanning into the ATS & HRIS systems• Developed a university recruiting program to source top talent • Strategically sourced candidates to reduce turnover and promote external hires • Coordinated and communicate fundraising efforts with the Leukemia & Lymphoma Society• Conducted Employment Eligibility Verification (Form I-9) audits

Raleigh, North Carolina

• Drastically improved a student’s academic progress from a "C" to an "A"• Conducted needs assessments to identify areas needing development • Planned and executed custom learning initiatives for each student • Provided a solution-oriented approach to reinforce tutoring objectives

Asheville, North Carolina Area

• Organized legal files to improve efficiency and reliability for case adjudication • Filed and scanned attorney notes into the knowledge management system• Assisted attorneys by ensuring all legal papers were registered for court proceedings

Bachelor'S Degree, Business Administration, Human Resources

Activities and Societies: Sigma Kappa Sorority, Pre-Law Services and Association, NCSU Society for Human Resource Management• Assessed.

Business Administration And Human Resources

I completed a semester study abroad program in Vienna, Austria. During this 6 month program, I had the opportunity to take courses that.