Lauren Perkins Email & Phone Number

Washington, Dc, Us

• Manages weekly/monthly email newsletters for various audiences and topics• Manages events within CRM (Neon) and website calendar• Ensures that event and program information is accurate across channels• Drafts and posts blog articles around helpful topics for family care partners• Supports development team with annual fundraiser events• Assists with annual family survey and reporting process• Assists with social media and digital marketing metrics • Works with… Show more • Manages weekly/monthly email newsletters for various audiences and topics• Manages events within CRM (Neon) and website calendar• Ensures that event and program information is accurate across channels• Drafts and posts blog articles around helpful topics for family care partners• Supports development team with annual fundraiser events• Assists with annual family survey and reporting process• Assists with social media and digital marketing metrics • Works with program staff to share updates and photos Show less

Handles employment related inquiries from applicants, employees, and supervisors Assists the Vice President of Human Resources with daily operational support Manages benefit administration process within Ceridian DayforceDesigns and generates reports from Ceridian DayforceManages quality control of new hire and benefits workflows in Ceridian DayforceFacilitates new hire process Conducts new hire orientations and exit interviews Administers and serves as point of… Show more Handles employment related inquiries from applicants, employees, and supervisors Assists the Vice President of Human Resources with daily operational support Manages benefit administration process within Ceridian DayforceDesigns and generates reports from Ceridian DayforceManages quality control of new hire and benefits workflows in Ceridian DayforceFacilitates new hire process Conducts new hire orientations and exit interviews Administers and serves as point of contact for health and wellness benefits Manages onboarding and offboarding activities with internal and external groupsManages shared team email inbox and fields employee inquiries and requests Organizes and coordinates job applicant materials with hiring teams Updates and maintains internal HR portal website Show less

Handled HR communications efforts as assigned.Provided the HR team and management with support as needed.Organized and prioritized large volumes of information, emails, calls, faxes and files.Established developed, maintained, and updated filing system for the Human Resources department. Retrieved files as requested.Ensured that files are up to date and located in the correct place.Tracked external and internal communications and fielded the shared HR email… Show more Handled HR communications efforts as assigned.Provided the HR team and management with support as needed.Organized and prioritized large volumes of information, emails, calls, faxes and files.Established developed, maintained, and updated filing system for the Human Resources department. Retrieved files as requested.Ensured that files are up to date and located in the correct place.Tracked external and internal communications and fielded the shared HR email box.Processed employment verification requests.Coordinated and managed unemployment claims.Managed regular and ad hoc reports from applicable HR systems.Managed new employees background checkprocessManaged communications with background investigators in order to review employee files.Utilized word processing, spreadsheet and database computer applications.Worked independently and within a team on special nonrecurring and ongoing projects.Assisted with gathering information and preparing documents in response to external or internal audit requests. Show less

Mclean, Va

Managed operations of the HR Recognition programFacilitated weekly new employee on-boarding experience (welcomed new employees, lead new employee tour, facilitated presentations)Provided in person operational support for new employee onboarding and orientation Provided support for employee offboarding and exit interview process Managed operations of candidate reimbursement processAnswered employee inquiries via phone or email in a clear, concise, and timely manner in a help… Show more Managed operations of the HR Recognition programFacilitated weekly new employee on-boarding experience (welcomed new employees, lead new employee tour, facilitated presentations)Provided in person operational support for new employee onboarding and orientation Provided support for employee offboarding and exit interview process Managed operations of candidate reimbursement processAnswered employee inquiries via phone or email in a clear, concise, and timely manner in a help desk environment Asked appropriate clarifying questions to gather all the information necessary to solve the problem/address the issue indicated in the employee inquires Used judgment and consultation to determine the best course of action for an inquiry (escalation vs. direct response)Researched inquiries to be able to either provide the necessary information to the employee/customer or escalate the question to the appropriate specialistCollaborated with and consulted different HR departments to provide responses to inquiries Recorded inquiries in the service center tracking tool (Service Now)Provided user support and guidance for employees and managers within the Workday HR information systemProvided feedback to other HR departments regarding trends in inquiries Followed up with HR specialists on issues that have been escalated when necessary to ensure the issue was addressed in a timely manner Exercises good judgment and discretion when accessing highly confidential dataUtilized SharePoint, Workday, and Excel to access, export, and manipulate dataScreened Workday business processes for quality assurance Utilized Workday to approve and manage business processes Show less

Merrifield, Va

Conducted orientation sessions with outpatient clients prior to beginning of treatmentConducted assessment updates for outpatient clients prior to beginning of treatmentCreated mutually agreed upon individual service plans through collaboration with outpatient clientsProvided and engaged in case coordination/case management services to outpatient clients both in person and via phone Co-facilitated educational and therapeutic groupsEngaged in conflict and crisis resolution… Show more Conducted orientation sessions with outpatient clients prior to beginning of treatmentConducted assessment updates for outpatient clients prior to beginning of treatmentCreated mutually agreed upon individual service plans through collaboration with outpatient clientsProvided and engaged in case coordination/case management services to outpatient clients both in person and via phone Co-facilitated educational and therapeutic groupsEngaged in conflict and crisis resolution Documented individual and group notes as data in electronic health record (Credible)Administered, scored, and recorded evidenced based questionnaires to obtain pre and post measuresDrafted communications and coordinated educational seminars for intern peer supervision groupsConducted survey research on substance abuse and mental health providers for graduate research projectUtilized Excel spreadsheets and SPSS Statistics software to record and analyze survey dataParticipated in multidisciplinary team meetings and worked alongside team members to provide client services Conducted drug screens when appropriate Show less

Fredericksburg, Va

Provided administrative support to support services directorOrganized and input support group and hotline data through agency maintained Excel spreadsheets and mandatory Virginia Sexual and Domestic Violence Action Alliance database (VADATA) Organized and recorded data collected from consumer surveys Conducted phone based surveys in order to collect consumer experience/quality assurance dataCreated evidenced based group curriculum around relevant topics, including mental health,… Show more Provided administrative support to support services directorOrganized and input support group and hotline data through agency maintained Excel spreadsheets and mandatory Virginia Sexual and Domestic Violence Action Alliance database (VADATA) Organized and recorded data collected from consumer surveys Conducted phone based surveys in order to collect consumer experience/quality assurance dataCreated evidenced based group curriculum around relevant topics, including mental health, dating violence, cyber bullying, substance abuse, effective communication and emotional regulation through regular research and team discussion Co-facilitated weekly adolescent girls education and support groupConducted new client intakes and assessments for support group clients Fielded and assisted with agency hotline calls Completed 40 hours of comprehensive domestic violence advocacy training Show less

Chesterfield, Va

Worked with Bridge program team of professionals and interns to provide services to incarcerated clients and human services consultation to the sheriff’s department Completed demographic interviews and assessments for incarcerated clientsConducted orientation sessions for clients new to the substance abuse programHeld weekly one-on-one sessions with assigned clients to develop and work through treatment plansUtilized and created genograms to facilitate therapeutic discussions… Show more Worked with Bridge program team of professionals and interns to provide services to incarcerated clients and human services consultation to the sheriff’s department Completed demographic interviews and assessments for incarcerated clientsConducted orientation sessions for clients new to the substance abuse programHeld weekly one-on-one sessions with assigned clients to develop and work through treatment plansUtilized and created genograms to facilitate therapeutic discussions with clients during one-on-one sessionsReviewed and processed client requests and applications through use of jail management system softwareUtilized computer software to survey and code client’s experiences with environments and relationships in order to classify client needs for programmingCreated curriculum outline and weekly plans for groupsFacilitated educational and therapeutic groups Documented group data points in order to record and measure program efficacyEngaged in conflict and crisis resolution and guided conflict reconciliation with clients Conducted thorough research and developed evidenced based curriculum to introduce Mindfulness practice into group programming Provided case management to incarcerated clients through the provision of connections to outside agenciesAssisted clients in developing a release and reentry plan tailored to their specific needs Assisted in production and development of program guidelines and materialsAttended community task force meetings Show less

Bachelor Of Science (Bs), Human Development

Activities and Societies: Field Study Internship:Warm Hearth Village, Virginia Tech Adult Day Services, Women's Center at Virginia Tech.

Master Of Social Work (Msw), Social Work

Certificate, Human Resources Management