Lawrence Tan Email and Phone Number

• Identify patterns that can be unitized to improve efficiency- content that is consistently validated/ content that is consistently trashed.• Assign risk based on the threat/actionability of the result.• Categorize results according to the nature of their content • Eliminate irrelevant/outdated content

• Identify fraudulent transactions using reasonable investigation.• Proper placement of credits provided by the merchant.• Send statements to customers regarding updated fraud transactions.• Accurate tagging of “loss” type on the customer’s credit card.• Careful review of customer accounts and transactions during arbitration, and pre-arbitration with the merchant.

• Assess and evaluate applicant’s performance based on provided criteria.• Give feedback based on assessment.