• Provide comprehensive leadership of the human resources operations, including recruitment, hiring, benefits administration, compensation, training and development, and performance management, including terminations.• Serve as an Executive Committee member tasked with providing strategic vision and cultural identity for the organization.

• Provided comprehensive leadership for Engineering, Housekeeping, and Front Office teams, including a total staff of 60+ employees and the Manager on Duty program. • Fully responsible for a monthly budget valued at approximately $30,000 monthly, not including labor.• Served as the lead contact on capital projects including facilities improvements and as the point person for all inspections of the property, public areas, and guest rooms. • Worked to identify opportunities for organization efficiencies and reorganizations in addition to the correct staffing levels based on occupancies, including approving schedules based on allocated labor hours.• Accountable for approving all new hires and the final approval for disciplinary actions and terminations. • Responsible for TripAdvisor and all other social media sites and rankings and serve as the point person for all guest issues and complaints.• Filed and managed all property and other liability-related claims. Notable achievements while in the position included:- Recognized as a Guest Experience Index (GEI) service champion for consistently raising scores from a low of 7.07 in August to a score of 8.28 while in the position.

• Relocate at the request of the Chief Operating Officer & Senior Vice President of Vail Resorts Hospitality and RockResorts to lead the Human Resources functions for La Posada de Santa Fe, a 4-Diamond, 245-employee, 158-room hotel and resort.• Served as an Executive Committee member and close advisor to the property General Manager and other Executive Team members.• Developed and implemented the onboarding procedure for new hires, including new employee orientation within 3-weeks of hire. • Worked in collaboration with directors and managers to avoid the escalation of employee relations issues through early involvement and successfully defended escalated issues. • Reintroduced service training for management and front-line staff, which improved service scores in addition to required diversity, legal, and compliance training for all management. Notable achievements while in the position included:- Restructured HR to incorporate Payroll, resulting in organizational efficiencies and a reduction in labor by $31,000 annually.- Partnered with managers and directors to create a staffing model designed to reduce turnover through improved sourcing and the selection of candidates, resulting in a stabilized year-round workforce and increased service levels.- Introduced an international J1 Visa program that stabilized seasonal staffing needs at no expense to the organization. - Fully supported 4 successful management company transitions, including producing an employee handbook/policy manual, acquisition of benefits and administration, which reduced premiums by 40%, and compensation structure.- Assumed full responsibility for Workers Compensation/Risk Management, reducing incidents by 70%+ including no lost time injuries and MOD rate to .79.- Recognized as a Starwood Luxury Brand “Next Gen Service Culture Champion” and a Data Center Administrator and “One Administration Champion.”- Delivered results that averaged a 1.4% monthly turnover while in the position.

• Served as an Executive Committee member and advisor to the General Manager, executing the creation of consistent, parallel job descriptions for both divisions leading to the conversion and alignment of various positions, compensation, salary grade levels, and stock equities. • Led in the management of the company’s performance review process and succession planning efforts.• Conducted in-depth gap analysis of the training program to fill needs where needed.• Instituted a highly-effective communication plan for the division that included quarterly meetings and newsletters.• Worked in collaboration with the President of VRDC to implement company initiatives, compensation, and benefits for project and construction managers, directors, attorneys, and all other staff members. • Coached the executive management team on effective leadership best practices and skills. Notable achievements while in the position included:- Successfully converted the payroll system, CME, while leading the implementation of the SuccessFactors performance system at both divisions. - Created and executed a domestic recruiting strategy, which increased domestic hires, decreased H2B Visa work program, and saved approximately $80,000 annually.- Reduced the annual recruitment budget from $167,000 to $75,000.- Implemented an effective, consistent employee relations process, which reduced formal VRDC employee complaints from 3 in 2008 to 0 the following 3 years.- Reduced the organization’s dependence on H2B hires, which resulted in $250,000+ in savings.- Developed new employee housing policies, which resulted in savings of $60,000+ in the first year.