Laura Hoffman Email & Phone Number

Elk Grove Village, Il, Us

Chicago, Illinois, United States

-Manage and support several joint utility residential energy efficiency programs for the Northern Illinois utilities for income eligible and market rate customers-Developed and implemented process improvements for financial metrics including invoicing, forecasting, and accruals-Developed forecast and accrual accuracy trackers for KPI tracking across the Northern Illinois Portfolio of residential gas programs-Lead program administration activities and support program implementation activities to adhere to program goals through partnerships and collaboration with internal and external stakeholders-Collaborate and partner with contractors and subcontractors to support client needs including providing accurate forecasting while adhering to program budget-Manage client expectations, and resolve issues in a timely manner

Downers Grove, Illinois, United States

•Develop short and long-term implementation plans for a commercial energy efficiency grocer program•Lead program implementation activities through development of trusted relationships with client along with industry external and internal stakeholders•Develop work plans to meet goals, providing accurate internal and external forecasting while adhering to program budget•Continuously access program progress to goal and budget and create creative solutions to remain on track when faced with challenges•Manage client expectations, and resolve issues in a timely manner•Partner with key internal stakeholders such as finance, marketing, outreach, and IT to resolve issues and drive value

Deerfield, Il

• Executed the utility rebate process for energy efficiency projects through collaboration with vendors, team members, clients, and other divisions across the company, securing excess of $40M• Maintain effective communication with teams and stakeholders to ensure project efficiency• Managed key economic development programs such as New York Industrial Commercial Abatement Program, 179-D, and Disaster Zone Employee Retention Credit, securing excess of $50M in annual savings• Implement creative approaches for prioritizing project selection to maximize incentive opportunities such as the ComEd Small Business Program• Participate in company-wide energy efficiency initiatives through interdepartmental partnerships to align with process, technical selection, and scheduling• Manage consulting relationship by identifying vendors for projects, developing scope and fees for task orders, and managing project deliverables• Develop, mentor, and empower staff, ensuring the development of employees through training, teaching accountability, establishing objectives, and encouraging engagement• Conduct hiring and onboarding of new staff members• Deliver presentations to senior management and executives• Develop and implement process improvements to increase efficiency and continuity of projects, including creating naming conventions for uniformity• Collaborate with federal and state compliance teams to coordinate implementation of tax credits and timely filings• Partner with audit team with tax credit filings to resolve current audit issues and avoid future avoidable audit exposure

Deerfield, Il

• Research, negotiate, and qualify incentive opportunities through state and local economic development agencies for new construction and major remodels, including real estate abatements, cash grants, and energy efficiency initiatives• Partner with Energy Care Team to identify savings opportunities for company-wide roll outs of energy efficiency projects to align with Corporate Social Responsibility Goals, reducing the carbon footprint in conjunction with reducing electricity expense• Analyzed tax credit compliance to ensure accuracy, completeness, and proper use of credit carryforwards in the tax credit deliverables for the compliance team• Developed staff by explaining complex tax concepts and procedures, documentation and presentation requirements, and research and writing techniques

Deerfield, Il

• Verified and sustained savings data for existing credits and incentives on tax bills and tax returns• Reviewed legislative updates and reported to government relations for lobbying purposes along with other tax groups, showing the potential financial impact of the legislative changes• Completed annual reporting for state and local programs to reflect compliance with program requirements• Collaborated with property appeals team to ensure appeals did not override abatements already in place

Master Of Business Administration (M.B.A.), Business Administration And Management, General

B.S., Criminal Justice

Activities and Societies: Sigma, Sigma, Sigma