Leah Chen Email and Phone Number
Experienced Order Processing Manager with a demonstrated history of working in the biotechnology industry. Skilled in Negotiation, Management, Business Process Improvement, Sales Management, and Project Management. Strong finance professional with a Bachelor's degree focused in Material Science and Engineering from NanChang Institute of Aeronautical Technology.
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Customer Business Analyst英特尔 Sep 2018 - Present北京-Respond to customer inquiries regarding product information, pricing, and supply information. -Manage the pipeline from the customer demand through the delivery of product. -Understand product roadmaps and sales & marketing strategies to influence customer business. -Maintain integrity of delivery commitment. -Manage demand forecast and track revenue plan of record per account base. BAs gather and clarify business requirements with the customer to understand the business problem. They must understand the customer's business processes to identify the value drivers associated. More details:- Fulfill customer demand timely with right product mix and volume;Manage demand/supply planning for both tactical and mid-range horizon assuming expertise product transition strategy and customer need; - Manage supply chain between Intel and customers, including order management, shipment delivery, logistics quality, RMA, VMI/Hub and other supply chain solutionto achieve both customer satisfaction and efficiency, Exhibit ability to provide biz input and shape long term strategy/solution.- Provide forecast and track revenue vs POR and support growing biz with strategic value to organization. Ability to handle senior management conversations on strategy articulation.- Perform quarterly revenue closing with timely rebate accrual, and proceed rebate payment in compliance with audit and control requirements. Role model on driving process improvement with great sense on compliance -
Sales Operation ManagerBruker Feb 2013 - PresentBeijingBrief introduction: A manufacturer of scientific instruments for molecular and materials research. Responsibilities: Reporting to CFO, led a 4-perosn team, supported 30+ sales & marketing people of China. Managed contracts (20% of them were customer version), negotiated for internal approval and external mutual understanding. Re-evaluated credit of 1,000 transactions per year by network or third party. Completed over 50 due diligence per month to verify business risk of trading companies. Introduced SAP system, trained a 30-staff team of order management. Achievements: Succeeded in introducing SAP, achieving an accuracy of 98% for order entry and coached a supervisor in 2013. Well managed risk of customers, ensured each special payment meet company policy. Provided compliance training for sales & marketing team and order management team.
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Senior Finance & Business Operation AnalystTeradata Jun 2011 - Feb 2013Beijing City, ChinaBrief introduction: A US enterprise specializing in big data analysis and integrated marketing. Responsibilities: First staff in marketing administration team, responsible for order management, contract management, financial support in Greater China. Achievements: Summed up product from various components in six months, improved efficiency of order management by 300%. Achieved 100% accuracy of order management, communicating with 30 customers. -
Sales Order AnalystSynopsys Aug 2008 - Jun 2011Beijing City, ChinaBrief introduction: A leading company focusing on software developing for IC design industry.Responsibilities & Achievements: Only one order management in Greater China, first time operated SAP system. Supported 12-person marketing team, communicated with universities, research institutes and semiconductor companies. Kept a 100% accuracy of order & contract by flexibly using policies and communication skills.
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Order Management Team LeaderNcr Dec 2003 - Aug 2008Beijing City, ChinaBrief introduction: A leading company which produces ATM (automated teller machine).Responsibilities & Achievements: Led a 4-person team, supported sales, plant (British), local coordinators of 4 countries (Southeast Asia and China), engineers, warehouses and third party (Accenture), responsible for all transactions in China. Organized weekly sales meeting for 4 sales team to help production scheduling.
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Asistant To Project ManagerHta Pearl Asia Aug 2000 - Dec 2003中国 北京Responsibilities & Achievements:• Acted as office admin, order management and project assistant.
Leah Chen Skills
Leah Chen Education Details
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Nanchang Hangkong UniversityMaterial Science And Engineering
Frequently Asked Questions about Leah Chen
What company does Leah Chen work for?
Leah Chen works for 英特尔
What is Leah Chen's role at the current company?
Leah Chen's current role is Customer Business Analyst.
What schools did Leah Chen attend?
Leah Chen attended Nanchang Hangkong University.
What skills is Leah Chen known for?
Leah Chen has skills like Management, 销售管理, 管理人员, 工艺改进, 项目管理, Sales Management, Process Improvement, Negotiation, Project Management, 跨职能团队领导力, Sap, 顾客服务.
Who are Leah Chen's colleagues?
Leah Chen's colleagues are Shane Malone, James Wesley Conner, Alec Nienhauser (倪弘瑞), Rob Hutchinson, Sang Yun Bang, 吴传强, Krishnanand Prabhu.
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