Leah Eyestone Email & Phone Number

Full Stack Engineer, Scrum Master, and Customer Operations Partner, responsible for developing features for the Jobber mobile (iOS & Android) and web applications.Key Contributions:- Feature Development: Engineered major features like mobile search and filtering, automated geolocation-based time tracking, and both the reviews and referrals features and dashboards. Enhanced user experiences through UI/UX improvements.- Scrum Master (May 2022 – Oct 2024): Led Agile ceremonies and optimized team communication, streamlining processes and reducing meeting times. Implemented process improvements that significantly boosted project and meeting efficiency.- Company Representation: Represented Jobber's software engineering team as a panellist at the 2023 YEG Startup Crawl (hosted by AMII), sharing insights into our development processes and features. As well as provided career guidance through Jobber partner events with local Universities.- Customer Operations Rotation: Collaborated with the support team as a Customer Operations Supporting Engineer, gaining deep insights into customer pain points and product usability. Provided technical expertise in ticket triaging and enhanced user-facing processes.- Hackathon Winner (2023): My team developed a workflow automation widget for Jobber's online platform, recognized for its impact on user functionality and workflow efficiency.

Edmonton, Alberta, Canada

Lead and participated in the development, implementation, and integration of UI/UX fundamentals into our learning management system. Including full stack development and maintenance for our Classroom Graded Assignment Features, Storefronts, Course, Support, and Training Manager Dashboards, as well as was the acting Tech Lead and Project Manager for the Financing Ledger revitalization project.Key Contributions:- Designed, collected benefactor feedback, and delivered mock ups and fully functional web pages for the entire Support Dashboard and all it's features/widgets, as well as the Training Manager dashboard.- Placed 1st in the company wide hackathon with my fully customizable certification SVG badge builder (developed in under 10hrs)- Participated and lead in Agile methodologies and software delivery in the workplace- Write RSpec test cases, and frequent use of Ruby on Rails for database management- Improved our learning management systems outdated UX principles, and inefficient code through GraphQL optimization, and prototyping. I.e. updated all outdated queries for data tables, instead opting for fragments where optimal- Collaborated in conjunction with the UX team, and personally founded and led the platform style guide development, engineering, and implementation.

Edmonton, Alberta, Canada

I founded my own freelance digital illustration business, and independently completed a variety of projects for various indie companies, and individual clients globally to design over 300:- book covers- trading card assets (items and characters)- graphic design (logos and banners)- game characters (character design and assets)Key Contributions:- Managed the administrative side, development side, and financing side of my business as well.- Develop, design, manage, and deploy a personal portfolio and shop website to streamline my client's experience

Online

- Implement variations of black box and white box testing throughout a SDLC- Submit and track active bug reports

Edmonton, Alberta, Canada

- Developed and designed a dynamic and interactive web page that tracked employee event data, which led to an increase in website visits and employee participation- Complied to existing company design policies and themes- Consulted with board members to create various software icon designs and graphics for the application

Computer Software Development, Digital Media And It

Activities and Societies: Dean's Honour Roll

Highschool Diploma

Activities and Societies: Honour Roll: Grade(s) 10, 11, 12