Leah Curtis Email & Phone Number

Marin County, California, United States

Supporting and developing Neighborhood Response Group volunteers in Southern Marin in order to achieve an integrated and functioning network of NRGs. • Creating incentives and educational opportunities for the recruitment and retention of current and potential NRG leaders & Block Captains.• Regularly meeting with local NRG leadership, as well as regional NRG groups, to discuss guidelines, metrics, and best practices and to develop materials and programs that can be used across the region.• Ensuring that each NRG is prepared for real emergencies and drills.• Liaison with the Southern Marin Fire District regarding accomplishments, challenges, and needs.Promoting Emergency Preparedness, the Foundation of the NRG Program, by:• Partnering with and supporting community-based emergency preparedness programs,such as Get Ready, Get Ready 5th Grade, CERT and local disaster councils/commissions.• Utilizing social media, the regional NRG website, and www.readymarin.org to promoteNRGs, and collaborating to create interactive maps.• Seeking grant funding and assisting in the planning of evacuation drills to ensure groups are funded and prepared.• Serving as team member in the local Emergency Operations Center during emergency or disaster response situations

San Francisco Bay Area

- Managing a multi-million dollar D2C drop ship business for large home shopping network, including product builds, pricing, and assuring SLA is maintained.- Managing sampling and product QA for multinational account through seasonal, business critical projects. - Reverse logistics: manage approvals and in-depth analysis of RTV requests. - Data integrity in 3rd party system.- Providing critical analysis and reporting to executives.

San Francisco Bay Area

- Coordinated drop ship program for large, home shopping partner.- Managed data accuracy in internal and third party systems.- Managed RTV process, as well as seasonal, business critical projects, including global customer QA, VAS labeling, and sampling. - Tracking & resolving customer chargebacks. - Reporting and analysis, as needed, for sales and productivity.

San Francisco Bay Area

- Managed data accuracy in internal and third party systems.- Created sales and ratings reports distributed to executives, product and operations teams.- Managed product specification sheets for global customers in partnership with other departments.- Coordinated drop ship program for a large, TV shopping network from program launch, to product builds, order management and analysis.- Value added services (VAS): maintaining accurate SKUs, label order management, samples, etc.- Researched compliance issues and worked to reverse chargebacks.- International stock transfers.

San Francisco Bay Area

Managed a large territory for a dynamic footwear & orthotic brand. I worked closely with wholesale customers and sales reps to ensure the timely flow of product through data analysis, cross departmental communication, and strove to enhance the customer experience through high level customer service.Some of my routine:- Analyzed inventory, financial and account specific data & worked with multiple departments to manage purchase order flow.- Built relationships with a diverse set of sales reps and accounts across a large territory.- Assisted in cross departmental projects (compliance surveys, data verification for system upgrades, etc.).

San Francisco Bay Area

As a clerk at Vionic, I was responsible for a variety of tasks including:- Accurate data entry - Timely communication with wholesale accounts- Managing internal inboxes, troubleshooting and escalating inquiries- Providing excellent customer service- Developing sound product knowledge

For years, I ran my own e-commerce business for artisan jewelry and supplies reaching a global customer base. As the sole force behind my business, I was responsible for a diverse set of tasks, from design and production to customer relations and social media. Having a virtual hat stand of responsibilities has allowed me to enhance a number of skills, including sourcing diverse materials, photo editing/manipulation, and analytics. Due to the dynamic nature of my work, I'm always keen to learn new applications and enhance my skill set further.