Leandra Walker, Phr Email & Phone Number

Chertsey, Surrey, GB

Responsibilities: Provide leadership for the team regarding payroll processes, volume management, issue identification and resolutionEstablish and implement new procedures as dictated by issues and controls needed for sustainabilityDevelop plan to measure success of procedures implemented to share with team and managementResponsible for planning and.

Charlotte, NC, US

Participate in the design, testing, and implementation of new or enhanced Kronos system functionality for North America. Collaborate with HRIT and HR Reporting to develop analytical reports for RXO Leadership on request and perform data analysis to resolve issues, while ensuring compliance with changing federal and state wage and hour legislation. *.

Dublin, CA, US

Provide direct support and supervision to Payroll Analyst team of 12 associates.

Dublin, CA, US

Serve as the Senior Kronos superuser for all 6 Ross Distribution Centers with a combined total of 9,000 employees. Perform daily audits within Kronos to ensure data integrity, process the biweekly and semi- monthly payrolls and provide employee assistance as needed. Program, test and implement all system configuration changes for the distribution.

Davidson, North Carolina, US

• Responsibilities included providing daily administration of the time and attendance system for more than 5,000 employees and processed payroll for more than 20,000 employees; reviewing and reconciling audit reports and.
• Redesigned and standardized work instructions for payroll administration processes for Industrial Technologies sector, providing a clear understanding of best practices.
• Provided Kronos and Interflex time-keeping administration, and successfully resolved employee check discrepancies while adhering to company payroll standards.

Rahway, New Jersey, US

 Used BMC Remedy Case Management System to resolve a daily average of 20 payroll cases in a Payroll Expert Services Role. Analyzed employee paycheck issues related to taxes and missing payments. Reconciled outstanding issues and provided direction to payroll processors to help resolve paycheck errors. Successfully helped to facilitate the harmonization.

Provide high level of customer service by assisting associates in obtaining reprints of their tax documents and explain how to read the itemized details via phone conversations, email, and fax requests.Successfully perform administrative duties, including producing labor distribution reports, keying time and attendance, processing checks, and ensuring that.

Assisted pool of 55,000 eligible associates in client's call center environment during Annual Enrollment Project by providing information and assistance on benefit options, features, costs, procedures and compliance requirements, following IRS Section 125 Guidelines.Collaborated with internal staff, insurance carriers and contract service providers to.

 Performed collection activities on delinquent accounts, by both written and telephone communication in English and Spanish, as well as making and receiving a high volume of calls each day.  Assisted in branch record-keeping requirements, including maintaining statistics and ensuring that delinquency levels consistently remain below two percent each.

Conducted individual tutoring sessions with students learning to speak English.

Chicago, Illinois, US

 Assisted attorneys in closing commercial real estate transactions Drafted legal documents, created legal abstracts, and prepared real-estate financial statements Organized working files and prepared closing documents for final binding.

US

Provided Spanish translation for office visitors.Created and implemented an informational program to encourage voter participation.Successfully registered more than 100 local residents to vote in the 2004 Presidential election.Executed a voter registration drive (with a state non­profit organization) targeting homeless residents.

US

Provided Spanish translation for office visitors.Created and implemented an informational program to encourage voter participation.Successfully registered more than 100 local residents to vote in the 2004 Presidential election.Executed a voter registration drive (with a state non­profit organization) targeting homeless residents.

Phr Certification Course

Human Resources Management/Personnel Administration, General

Bachelor'S Degree, Sociology

Bachelor Of Arts, Sociology

Bachelor Of Arts - Ba, Sociology