Us Director, Customer Contact
Current
Apr 2024 - Present
AeroLeads people directory · profile
Leanne Mclaughlin Email & Phone Number
US Director, Customer Contact
at
National Grid
1 work email found
@nationalgrid.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
US Director, Customer Contact
Location
Syracuse, New York, United States
Company size
Who is Leanne Mclaughlin? Overview
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Quick answer
Leanne Mclaughlin is listed as US Director, Customer Contact at National Grid, a with 11558 employees, based in Syracuse, New York, United States. AeroLeads shows a work email signal at nationalgrid.com and a matched LinkedIn profile for Leanne Mclaughlin.
Leanne Mclaughlin previously worked as Director, Change Management & Communications at National Grid and Manager, Learning & Development at National Grid. Leanne Mclaughlin studied at Suny Polytechnic Institute.
Company email context
Email format at National Grid
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{first}.{last}@nationalgrid.com
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AeroLeads found 1 current-domain work email signal for Leanne Mclaughlin. Compare company email patterns before reaching out.
Profile bio
About Leanne Mclaughlin
Innovative Leader and Change Agent who transforms organizational culture to improve employee experience and drive growth in customer satisfaction and service. Certified Living Leader master trainer. Adept at designing and leading enterprise wide training and change initiatives that are aligned with the needs of a company, their employees, customers and shareholders. Able to quickly recognize patterns and areas for improvement. A proven track record of developing people. An analytical thinker able to find solutions to operational inefficiencies through sound judgment skills while always balancing short term and long term goals.
Listed skills include Training, Team Building, Call Centers, Management, and 18 others.
Current workplace
Leanne Mclaughlin's current company
Company context helps verify the profile and gives searchers a useful next step.
National Grid
4 roles
Leanne Mclaughlin work experience
A career timeline built from the work history available for this profile.
Director, Change Management & Communications
Lead the strategic and tactical execution of change management plans related to our digital transformation, cultural changes, and proactive communications for one of the largest investor-owned energy companies in the US (serving more than 20 million people throughout the Northeast) Accountable for end user adoption, utilization, and proficiency of various organizational changes as well as minimization of employee resistance, supporting both waterfall and agile project management methodologies.
Aug 2018 - Apr 2024
Manager, Learning & Development
Responsible for leading a team of specialists, who consult, identify the needs of the organization, design solutions to address needs, deliver (either by conducting train-the-trainer, sourcing external facilitators or internal delivery) and evaluate development solutions for management and represented workforce in Customer.
Jul 2017 - Aug 2018
Manager, Operations And Training
Held various roles within the organization from Center Representative to Northeast Regional Training Manager. Partnered with senior business leaders to assess employee performance; identify gaps; recommend training solutions and other related strategies for enhancing performance. Determine implementation plans, schedules, resource needs, and supporting logistics for delivery of training initiatives. Determine ROI post delivery.
Jul 2003 - Jul 2017
Team & coworkers
Colleagues at National Grid
Other employees you can reach at nationalgrid.com. View company contacts for 11558 employees →
DH
Derek Hall
Colleague at National GridRochester, England, United Kingdom
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CW
Chris Ward
Colleague at National GridKenilworth, England, United Kingdom
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TC
Thomas Caronna
Colleague at National GridBrooklyn, New York, United States
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SP
Sagar Patel
Colleague at National GridMelville, New York, United States
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JS
Joe Sciandra
Colleague at National GridLivingston County, New York, United States
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EW
Ellen Whelan
Colleague at National GridSouth Yarmouth, Massachusetts, United States
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KS
Kyle Staples
Colleague at National GridGreater Boston, United States
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RW
Rosemary Walden
Colleague at National GridCamillus, New York, United States
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JM
Jeffrey Merritt
Colleague at National GridPembroke, Massachusetts, United States
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DB
David Barbato
Colleague at National GridHudson, New Hampshire, United States
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Derek Hall
Colleague at National GridRochester, England, United Kingdom
View →
CW
Chris Ward
Colleague at National GridKenilworth, England, United Kingdom
View →
TC
Thomas Caronna
Colleague at National GridBrooklyn, New York, United States
View →
SP
Sagar Patel
Colleague at National GridMelville, New York, United States
View →
JS
Joe Sciandra
Colleague at National GridLivingston County, New York, United States
View →
EW
Ellen Whelan
Colleague at National GridSouth Yarmouth, Massachusetts, United States
View →
KS
Kyle Staples
Colleague at National GridGreater Boston, United States
View →
RW
Rosemary Walden
Colleague at National GridCamillus, New York, United States
View →
JM
Jeffrey Merritt
Colleague at National GridPembroke, Massachusetts, United States
View →
DB
David Barbato
Colleague at National GridHudson, New Hampshire, United States
View →
1 education record
Leanne Mclaughlin education
FAQ
Frequently asked questions about Leanne Mclaughlin
Quick answers generated from the profile data available on this page.
What company does Leanne Mclaughlin work for?
Leanne Mclaughlin works for National Grid.
What is Leanne Mclaughlin's role at National Grid?
Leanne Mclaughlin is listed as US Director, Customer Contact at National Grid.
What is Leanne Mclaughlin's email address?
AeroLeads has found 1 work email signal at @nationalgrid.com for Leanne Mclaughlin at National Grid.
Where is Leanne Mclaughlin based?
Leanne Mclaughlin is based in Syracuse, New York, United States while working with National Grid.
What companies has Leanne Mclaughlin worked for?
Leanne Mclaughlin has worked for National Grid and Spectrum.
Who are Leanne Mclaughlin's colleagues at National Grid?
Leanne Mclaughlin's colleagues at National Grid include Derek Hall, Chris Ward, Thomas Caronna, Sagar Patel, and Joe Sciandra.
How can I contact Leanne Mclaughlin?
You can use AeroLeads to view verified contact signals for Leanne Mclaughlin at National Grid, including work email, phone, and LinkedIn data when available.
What schools did Leanne Mclaughlin attend?
Leanne Mclaughlin studied at Suny Polytechnic Institute.
What skills is Leanne Mclaughlin known for?
Leanne Mclaughlin is listed with skills including Training, Team Building, Call Centers, Management, Coaching, Performance Management, Cross Functional Team Leadership, and Leadership.
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