AeroLeads people directory · profile
Leanne Smith Email & Phone Number
Supervisor, Technical Services ~ Enterprise Voice and Contact Center Technology
at
Wawanesa Insurance
1 work email found
@justenergy.com
3 phones found area 905 and 866
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Supervisor, Technical Services ~ Enterprise Voice and Contact Center Technology
Location
Mississauga, Ontario, Canada
Company size
Who is Leanne Smith? Overview
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Quick answer
Leanne Smith is listed as Supervisor, Technical Services ~ Enterprise Voice and Contact Center Technology at Wawanesa Insurance, a company with 3597 employees, based in Mississauga, Ontario, Canada. AeroLeads shows a work email signal at justenergy.com, phone signal with area code 905, 866, and a matched LinkedIn profile for Leanne Smith.
Leanne Smith previously worked as Supervisor, Technical Services ~ Enterprise Voice & Contact Center Technology at Wawanesa Insurance and Information Technology Help Desk Manager at Cineplex. Leanne Smith holds Management Information Systems And Services from Ryerson University.
Company email context
Email format at Wawanesa Insurance
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{first_initial}{last}@justenergy.com
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AeroLeads found 1 current-domain work email signal for Leanne Smith. Compare company email patterns before reaching out.
Profile bio
About Leanne Smith
Business Technology Management Professional Innovative and performance-driven management professional with 10+ years of hands-on information technology experience and comprehensive knowledge of building and implementing strategic plans to ensure quality product and service delivery. Proven success in developing, managing and integrating advanced technology to support operational strategies and organizational visonExpertise HighlightsInformation & Technology SolutionsIT Service Desk & Telecommunication Management Process ImprovementsOperational & Strategic Planning Project ManagementContract NegotiationsVendor ManagementValue Offered• Effectively lead and manage complex projects involving reengineering processes, network operations, IT coordination and change management to improve overall performance and operational efficiencies and achieve optimal results.• Expert in developing tactical plans, IT strategies and management systems and executing business-specific telecommunication solutions to meet corporate and client demands while remaining within budget.• Proficient in negotiating vendor contracts and service maintenance agreements that identify cost-savings opportunities and conducting diverse cost/benefits analysis.• Well-developed listening and communication skills. Establish and build sound business relationships with external vendors, executive personnel, senior management, peers and employees to instill teamwork and create productive teams.
Listed skills include Telecommunications, Avaya Pbx, Verint, Call Center, and 46 others.
Current workplace
Leanne Smith's current company
Company context helps verify the profile and gives searchers a useful next step.
Wawanesa Insurance
9 roles · 24 years
Leanne Smith work experience
A career timeline built from the work history available for this profile.
Supervisor, Technical Services ~ Enterprise Voice & Contact Center Technology
Current
Oct 2020 - Present
Information Technology Help Desk Manager
Manage a team of IT Helpdesk Leads & Specialists to provide exceptional IT support to the Cineplex user community.
Apr 2019 - Oct 2020
Manager, Telephony Services, Information Technology - It - Customer Service Operations
A leader of implementation, design & architecture of complex telecommunication systems, complex maintenance and management activities. Governing the creation, modification and enforcement of standards, security and operations of existing and next generation voice & telecommunication network. Accountable for managing a team of voice administrators, ensure.
Apr 2016 - Apr 2019
Team Lead, Telephony Services, Information Technology - It - Customer Service Operations
Over 10 years hands-on Telecommunications/IT Professional. Known as a Manager of things, leader of people, and maximizing resources to reach objectives. Effective communicator utilizing strong written, verbal and interpersonal skills with technical and non-technical parties. Great aptitude for learning.Highly skilled in the supervision/administration of.
Feb 2012 - Apr 2016
Telephony Administrator
Just Energy
Advanced to Telephony Administrator role to provide IT leadership for corporate technology infrastructure located in offices international wide. Assist with large-scale enterprise telephony implementation projects and performance tuning and monitoring of applications/systems. Help set long-range technical direction and DR plans and responsible for.
Mar 2006 - Feb 2012
Workforce Management Team Lead
Manage Service Levels, identify call arrival patterns and utilize available resources appropriately to ensure that Service Level targets are met.Manage all record keeping for staff absences and vacation requests.Maintain staff schedules and facilitate amendmentsLiaise with supervisors and other business units within the department to generate event.
2004 - 2006
~2 yrs
Operations Support Analyst
Creating/Analyzing reports and providing feedback to Senior Management.PBX and Meridian Mail Programming corporate wide.Training and setting up new employee phones (Meridian).Responsible for payroll for approximately 130 employees plus incentive calculations.Working closely with IT Department on projects and system issues.Working and implementing new call.
2002 - 2004
~2 yrs
Customer Service Representative
answer customer inquiries, data entry, customer correspondence and all other duties as assigned
Jan 2000 - Jan 2002
3 education records
Leanne Smith education
Management Information Systems And Services
Recreation Leisure, Psychology
Recreation And Leisure
College Of The North Atlantic
FAQ
Frequently asked questions about Leanne Smith
Quick answers generated from the profile data available on this page.
What company does Leanne Smith work for?
Leanne Smith works for Wawanesa Insurance.
What is Leanne Smith's role at Wawanesa Insurance?
Leanne Smith is listed as Supervisor, Technical Services ~ Enterprise Voice and Contact Center Technology at Wawanesa Insurance.
What is Leanne Smith's email address?
AeroLeads has found 1 work email signal at @justenergy.com for Leanne Smith at Wawanesa Insurance.
What is Leanne Smith's phone number?
AeroLeads has found 3 phone signal(s) with area code 905, 866 for Leanne Smith at Wawanesa Insurance.
Where is Leanne Smith based?
Leanne Smith is based in Mississauga, Ontario, Canada while working with Wawanesa Insurance.
What companies has Leanne Smith worked for?
Leanne Smith has worked for Wawanesa Insurance, Cineplex, and Just Energy.
How can I contact Leanne Smith?
You can use AeroLeads to view verified contact signals for Leanne Smith at Wawanesa Insurance, including work email, phone, and LinkedIn data when available.
What schools did Leanne Smith attend?
Leanne Smith holds Management Information Systems And Services from Ryerson University.
What skills is Leanne Smith known for?
Leanne Smith is listed with skills including Telecommunications, Avaya Pbx, Verint, Call Center, Workforce Management, Telephony, Avaya, and Voip.
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