Leanne Marshall Email and Phone Number
Leanne Marshall work email
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Leanne Marshall personal email
Hello, welcome to my profile, let me introduce myself.I've been immersed in the wonderful world of Learning and Development world for a over 12 years, so you can trust that I know my stuff. With my CIPD qualification in L&D and a passion for keeping up with the latest trends, I've tackled all aspects of training, from designing and delivering amazing programmes to building genuine connections, I take pride in being a trusted advisor and making others happy. I find joy in helping others reach their full potential and making a positive impact in their lives. Whether I'm working with individuals or companies, I always make sure to meet my customers' learning needs and help them achieve their goals. There's' more to me that my job title, I'm a mum, a a charity event enthusiast. I prefer a snowy mountain⛷ to the beach and I'm a house renovation fanatic.You can find me at The Virtual Training Team, don't hesitate to reach out: Leanne.marshall@thevirtualtrainingteam.co.uk
The Virtual Training Team Ltd
View- Website:
- thevirtualtrainingteam.co.uk
- Employees:
- 14
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Senior Learning ConsultantThe Virtual Training Team Ltd Dec 2022 - Present🚀I work with global organisations to deliver the best learning solution that's right for them.
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Learning And Development TrainerBgl Group Nov 2020 - Dec 2022Peterborough, England, United KingdomI support the business (1700+ Employees) through effective learning that drives performance for customers and colleagues. I develop people in Leadership skills, building relationships and core soft skills for People Managers, Coaches and Customer support functions. I create and deliver a broad range of programs and interventions, across many platforms. -
Training And Engagement PartnerG Touring Nov 2012 - Oct 2020Market Harborough, England, United KingdomI support the organisation achieve its key objectives through the development and delivery of effective training. I am responsible for the development, planning and delivery of training. I work with senior managers to align training to business need. I have specialism for Induction/On boarding, Customer service, Sales skills, Communication skills, System training, Management development programmes , Coaching and team events. I am responsible for full administration of training records and attendance and fully conversant a using wide range of training methods to engage different audiences and learning styles. I am the deputy lead for workforce engagement and a key member of the companies values programme which aims at embedding a people focused culture though talent management and company events. -
Customer Service Team LeaderPage & Moy (Now Known As G Touring) Sep 2011 - Nov 2012Market Harborough, England, United KingdomManaging a team to effectively communicate operational changes to holidays over the phone or through written format. Along with updating system inventory. This also included Managing performance through coaching, problem solving 121 meeting. -
Product Set Up Team LeaderPage & Moy (Now G Touring) Mar 2009 - Sep 2011Market Harborough, England, United KingdomManaged a team to ensure the booking system was loaded with inventory and kept up to date with operational changes for holidays. Collaborated with departments to adhere to strict deadlines for brochure scheduling. Model selling prices and exchange rates to ensure sufficient profit margins were maintained.
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Secondment For Project ExecutivePage & Moy (Now Known As G Touring) Sep 2007 - Feb 2009Market Harborough, England, United KingdomI was selected to work on the company IT project which would implement a new reservations system. I would collaborate with the supplier to develop a clear plan and communication with key stakeholders along with the management team to give clarity and provide instruction. I would challenge the existing business processes, develop test plans and organise test scripts to validate developments for sign off. Developed staff training plan and materials.
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Sales And Service ManagerPage & Moy (Now G Touring) Dec 2000 - Aug 2007Motivated, managed and influenced 2 Team leaders and 16 sales and service staff to drive performance against targets. Developed staff members to deliver high level of customer service inclusive of customer complaints, developing product knowledge and sales technique. Collate monthly performance reports, through regular 121 meetings and coaching sessions.
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Advertising ManagerJohnston Press (Image And Looking Good Magazine) Nov 1998 - Aug 2000Northampton, England, United KingdomResponsible to deliver performance for a team of 3 sales agents and generate revenue from advertising for the publications. I would work in support of the Editor to plan features and set sales targets in line with the available advertising space. Promoting editorial and campaigns to generate new business and maintain existing accounts. I was also responsible for the recruitment of sales agents.
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Business Development ManagerJohnston Press Oct 1994 - Nov 1998NorthamptonIncrease sales revenue by generating new business, develop relationship with existing businesses. Assist in the design and formulation of advertising campaigns. Maximise sales opportunities through planned events and attended and promoted the company at business functions.
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Advertising ExecutiveTravelsphere (Now Known As G Touring) Aug 1993 - Sep 1994Market Harborough, England, United KingdomWorking with the Marketing team to plan company advertising in line with the marketing strategy. Negotiated advertising rates across regional and National press to ensure delivery within budget. Targeted advertising campaigns based on regional variation. Monitored the impact of advertising campaigns to make recommendation for continual improvement. Delivered personal briefings to company directors regarding financial outlet for media and advertising costs. -
Variety Of Roles With The Contact CentreTravelsphere (Now Known As G Touring) Jun 1988 - Aug 1993Market Harborough, England, United KingdomHoliday Advisor; to respond promptly to inbound calls from customers, maximise sales opportunities, general administration tasks.Departmental Trainer: To develop and support new staff members, develop training programmes to increase staff knowledge and monitor industry trends to ensure training is delivered in line with key promotions.Senior Holiday Advisor – to support the holiday advisor’s day to day, promote effective sales techniques, develop staff incentives. Call monitoring to ensure effective quality of service delivery. Resolve problematic enquires in a manner to meet the customer needs.
Frequently Asked Questions about Leanne Marshall
What company does Leanne Marshall work for?
Leanne Marshall works for The Virtual Training Team Ltd
What is Leanne Marshall's role at the current company?
Leanne Marshall's current role is Senior Learning Consultant | Learning & Development Professional | Helping Teams Grow and Perform through Effective Learning solutions and Skills Development..
What is Leanne Marshall's email address?
Leanne Marshall's email address is le****@****m.co.uk
Who are Leanne Marshall's colleagues?
Leanne Marshall's colleagues are Emma Ellis, Abigail Motson, Grace Woods, Lorna Lacey, David Stevenson, John Nicholson, Daisie Gibson.
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Leanne Marshall
Director At Hunters Estate Agents BeverleyKingston Upon Hull, England Metropolitan Area1hunters.com -
1geomarshall.co.uk
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