Lee C. Email & Phone Number

Services Delivery ~ Project Management ~ Collaborative Leadership •Highly-accomplished, solutions-driven, dynamic and hands-on IT Services Delivery Management specialist. •More than 10 years of demonstrated achievements impacting superior corporate performance leading cross-functional teams in the areas of infrastructure, network and systems development and administration.•Facilities/datacenter management and strategic communications delivering cost-effective global business solutions and IT services. •Innovative problem solver and quick learner dedicated to superior services delivery and customer satisfaction. CORE COMPETENCIES• Project/Operations/Change Management • IT Strategy/Implementation • Information Systems Integration • Consensus Building • Problem Identification/Resolution Support • Infrastructure, Systems & Network Development • Project/Team Leadership • Organizational Transformations • Process Improvement • Network Security • Business/Revenue Growth • Communications • Cost Controls

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  Technical Platform Manager

  Cno Financial Group

  Dec 2023 - Present - Carmel, Indiana, United States

  • Lead a subset of respective portfolio and ensure timely delivery of business initiatives• Participate in respective technical platform area operational planning process and provides input to defining objectives• Provides input into the business and technical fitness of respective application portfolio and insights into potential cost efficiencies• Handles support activities in conjunction with infrastructure and operations teams to ensure the application products perform well in production• Run respective vendor relationships and respective budgets• Work with security team to ensure that the organization's application products are effectively secured and that risks are mitigated• Supports Director, Technical Platform Owner (TPO) and product management to implement and manage change requests to production, application product roadmaps, initiative status reporting, metrics and benchmarks• Manage the development of processes and tools in conjunction with infrastructure and the DevOps members, to automate the handoff of code releases (DevOps)• Develop positive relationships with product managers and Business Relationship Managers (BRMs) across the organization to provide insights on how applications can enable sources of value.