Lee Olson Email & Phone Number

Medical Lake, WA, US

Spokane, WA

* Hotel management and consulting services* Offering custom, hands-on services to meet the specific needs of the client* Experienced with limited service, full service, extended stay, and boutique properties* Experienced in successfully turning around distressed properties* Experienced in brand conversions and major property renovations* Multi-property and.

Medical Lake, WA

* Provided full-service management services for local area bank owned property* Increased revenues by over 30% year over year* Improved guest satisfaction* Reduced overall operating cost while improving guest experience* Provided transition services for new owner

Spokane, Washington Area

* Responsible for management of 3 hotels - 99 room limited service bank-owned hotel in Post Falls, ID; 36 room bank-owned historic boutique hotel in Spokane, WA; 179 room full-service convention hotel in Jonesboro, AR.* Improved revenues and guest satisfaction while reducing operational expenses * Turned around distressed Arkansas property, increasing.

Medical Lake, WA

Hilton Garden Inn Ames, IA

* Increased room and F&B revenues while controlling operational expenses* Consistently received high customer satisfaction scores* Successfully negotiated a 30% F&B revenue increase for local football team contract* Received a QA rating of Outstanding

Scottsdale, Arizona

* Successfully managed hotel during the financial crisis, reducing expenses while acquiring new accounts to replace displaced revenues.* Ranked as the 7th best hotel operation in the brand of over 500 properties.* Consistently maintained high customer service scores* Received QA rating of Outstanding

Red Bluff, CA

* Provided management services to improve overall hotel operations that resulted in the property retaining its flag.* Created successful strategic sales plan to address revenue shortfalls* Improved employee performances through training

Folsom, CA

* Consistently increased revenues and controlled expenses resulting in an average NOI of nearly 35%* Successfully negotiated increases for the #1 corporate account, taking their negotiated rate from $99/room to $149/rm in less than 3 years.* Operations ranked in the top 10% of the HGI brand* Consistently received high customer satisfaction scores*.

Hillsboro, OR

* Successfully managed hotel through economic recession, offsetting revenue losses from major accounts by shifting market share.* Successfully managed hotel through 2 major renovations, maintaining high customer satisfaction scores while maximizing revenues on the available rooms.* Received Chairman's Award for using "out of the box" thinking in order to.

Spokane, WA

Responsible for management of local area hotel company. Company owned 5 limited service hotels.

Master Of Business Administration - Mba, Tourism And Hospitality Management

Bachelor Of General Studies, Informatics - Mobile Application And Web Development, 3.94

Certificate, Web Design And Development

Web Design, Web Development, Adobe Acrobat XI, Flash Professional, Dreamweaver

Certificate, Introduction To Global Hospitality Management

Aeronautical Engineering, 3.5