* Manages 25+ Customer Service Representatives and ensures they meet all performance goals * Consistant application of all legal and corporate policies and procedures * Responsible for enforcing banking compliance procedures via call monitoring and continued education * Multiple portfolio customer base * Supports and coordinates with the TJX client, winner of Portfolio of the Year in 2014, 2017, and 2018

In today’s volatile world, many Americans struggle to just survive, much less achieve something as lofty as the American Dream. After all, financial, family, and emotional challenges have created a sense of doubt, despair, and destruction in the life we all once chased. This isn’t the life we dreamed of and worked so hard to achieve, is it?In Bushels and Barrels, author Lee Ray takes us on a thought provoking journey through some of middle-class America’s most significant challenges. He infuses his own experiences into the discussion and shares how he survived and emerged even stronger. Throughout the book, Bushels and Barrels answers each of life’s struggles with a chapter immediately following presenting the reader with some of life’s richest rewards and blessings. In this way, Lee encourages the reader to alter their way of thinking and gain a different perspective on life.The American Dream can be achieved by everyone. All it takes is adjusting our mind-set and appreciating the many blessings in our lives. Are you ready to learn how? Your American Dream awaits you!

* Manages 25+ Customer Service Representatives and ensures they meet all performance goals * Consistant application of all legal and corporate policies and procedures * Responsible for enforcing banking compliance procedures via call monitoring and continued education * Multiple portfolio customer base

Managed, assisted, and tracked over 700 Air Force officers in Masters and Doctoral programs at the Naval Postgraduate School and Defense Language Institute. Degree requirements exceed $2.2 million per fiscal year.Saved the Air Force $97,000--coordinated short-notice curriculum changeManaged/oversaw 116 enrollments and 186 graduates during first year Recognized for strong leadership ability; awarded Company Grade Officer of Quarter

Managed $100,000 annual resource budget; established and prioritized budget requirements, coordinated spending plans, and developed other funding avenues for unit needs. Led 17-member operations support flight consisting of military and contractor personnel responsible for unit training, job certification, and standardization-evaluations programs, and communication-computer system/network operations and maintenance. Commander's lead metric analyst charged with maintaining a comprehensive quality assurance program that directly supported continuous improvement of weather forecasting capability, incorporated detailed evaluation and statistical review of Department of Defense operations at over 120 locations. Managed $90,000 unit funds/seven Government Purchase Card system cardholdersAnalyzed 3,000 monthly verification files and found improvement areas, support effectiveness rose 10%Crafted continuity of operations plan recognized as "Superior" by evaluation inspectorsLeadership enabled unit to win 2005 award as best Operational Weather Squadron

Directed tactically deployed combat weather team operations to advise Army leaders on weather impacts to planned battle maneuvers under harsh arctic conditions. Monitored and ensured technical quality of forecasting and observing services.; responsible for $900,000 of Army tactical equipment and vehicles; achieved rare 100% accounting during inspection Authored $25,000 annual spending plan--budget management led to receipt of needed equipment beyond fiscal constraints Directed and oversaw the complete revision of Combat Weather Team lesson plans--guaranteed 5-person unit 100% trainedCompany Grade Officer of the Quarter; youngest officer in unit bested senior personnel for honor