Lee Smith Email & Phone Number

England, United Kingdom

• Supporting the development and execution of strategic initiatives to drive revenue growth and market expansion in the aviation sector.• Working cross-functionally with internal departments to help align sales efforts with the goals of commercial, marketing, and engineering departments.• Cultivating and maintaining strong relationships with key clients in the aviation industry, ensuring customer satisfaction and loyalty.• Collaborating with clients to understand their unique needs… Show more • Supporting the development and execution of strategic initiatives to drive revenue growth and market expansion in the aviation sector.• Working cross-functionally with internal departments to help align sales efforts with the goals of commercial, marketing, and engineering departments.• Cultivating and maintaining strong relationships with key clients in the aviation industry, ensuring customer satisfaction and loyalty.• Collaborating with clients to understand their unique needs and providing tailored solutions, resulting in successful aircraft transition support and related services.• Identifying new business opportunities and securing partnerships to enhance the company's market presence.• Leveraging in-depth knowledge of aviation industry trends and regulations to provide valuable insights to both internal teams and external clients.• Serving as a technical resource for the sales team, facilitating effective communication with engineering services to ensure alignment with client requirements.• Co-ordinating end-to-end project management for various aviation services, including Aircraft Transition project management, and other Engineering Services to ensure timely delivery and high-quality outcomes.• Fostering a collaborative environment by actively engaging with commercial, marketing, and engineering teams to streamline communication and improve overall efficiency.• Driving continuous improvement initiatives by staying abreast of industry advancements and implementing best practices to enhance service offerings.• Proactively seeking feedback from clients and internal stakeholders to refine processes and exceed customer expectations. Show less

• Project and Account Manager for a range of European airlines & lessors providing a single point of contact for customer & lessor representatives during aircraft transitions and projects, using the flydocs platform• Overall responsibility and oversight for the build and audit of aircraft records to establish compliance with lease return and sale conditions• Regular use of operators M&E platforms and records archiving facilities as required to aid and assist customers during aircraft… Show more • Project and Account Manager for a range of European airlines & lessors providing a single point of contact for customer & lessor representatives during aircraft transitions and projects, using the flydocs platform• Overall responsibility and oversight for the build and audit of aircraft records to establish compliance with lease return and sale conditions• Regular use of operators M&E platforms and records archiving facilities as required to aid and assist customers during aircraft transitions and projects • Technical point of contact for new customers coming in to the flydocs platform offering project management, advice, reports management to bring them in as easy as possible• Project managing Lessor Asset Management Mid-Term Inspection schedules including collation and review of relevant records per customer requirements• Performing inspections of commercial/corporate aircraft and their associated technical records for Aircraft re-delivery, mid-lease, pre-purchase & DBC inspections• Production of reports for international banks, leasing companies and private individuals• Regular contact with external parties including MRO's, Lessors and National Airworthiness Authorities• Aiding the support teams with flydocs system development helping to bring in new items to the platform Show less

Luton, United Kingdom

• Review all Engineering related Occurrence Reports received into the company including management of investigations, and acceptance of closure material• Develop the Engineering Safety Management System (SMS) to more effectively control Engineering Occurrence Reports• Raising the awareness and understanding of accident/hazard prevention by active promotion of the company SMS process and internal promotion of hazard reporting• Provide regular feedback to the business on all… Show more • Review all Engineering related Occurrence Reports received into the company including management of investigations, and acceptance of closure material• Develop the Engineering Safety Management System (SMS) to more effectively control Engineering Occurrence Reports• Raising the awareness and understanding of accident/hazard prevention by active promotion of the company SMS process and internal promotion of hazard reporting• Provide regular feedback to the business on all Engineering related Occurrence Report investigations (Quarterly magazine & monthly Bulletin Newsletter)• Provide monthly & quarterly reports to management & directors on all Engineering Occurrence Report investigations/trends, including monthly SAG & quarterly SRB reports• Provide oversight for the Engineering MOR process • Act as the focal for Thomson Airways in regard to MOR reporting/correspondence with CAA• Maintain and manage Engineering Mandatory Occurrence Report databases Show less

Thomson Airways

* Managing the Data entry team & Record Management Assessors team for day to day activities, including recruitment of seasonal data entry contractors* Responsible for validity of data in AMOS* Ensure accurate reports are produced by Technical Information to finance for Engine / APU data, lessor’s, End of Lease and Component Suppliers* Responsible for ensuring all records requirement including AD/ SB/ MODS/ Component Form 1 /8130s are captured for the End Of Lease… Show more * Managing the Data entry team & Record Management Assessors team for day to day activities, including recruitment of seasonal data entry contractors* Responsible for validity of data in AMOS* Ensure accurate reports are produced by Technical Information to finance for Engine / APU data, lessor’s, End of Lease and Component Suppliers* Responsible for ensuring all records requirement including AD/ SB/ MODS/ Component Form 1 /8130s are captured for the End Of Lease aircraft’s* Responsible for ensuring uploading all data for new aircraft joining Thomson fleet* Identify risks to the business and ensuring contingency plans and implemented* Responsible to ensure all check packs are entered on AMOS for outsourced checks in a timely manner* Responsible for ensuring all flights are loaded and confirmed in AMOS to get accurate utilisation data for airframes and engines* Responsible for department procedures, ensuring all procedures are up to date and annually audited in accordance with the companies DQS process* Responsible for the development of the Technical Information department to identify ways of working more efficiently and cost effective Show less

Thomson Airways

* Aircraft Review Certificate extensions auditing for the purpose of periodic (M.A.706(i) EASA Form 4) including the management of non-conformities with required line managers using departmental databases, hard copy records, and the companies AMOS computer system* Assessment of concession, and variation requests as and when required* Carrying out annual Departmental Quality System procedure and process map reviews * Coordinate Human Factors, EIR & ASR investigations* Liaise with… Show more * Aircraft Review Certificate extensions auditing for the purpose of periodic (M.A.706(i) EASA Form 4) including the management of non-conformities with required line managers using departmental databases, hard copy records, and the companies AMOS computer system* Assessment of concession, and variation requests as and when required* Carrying out annual Departmental Quality System procedure and process map reviews * Coordinate Human Factors, EIR & ASR investigations* Liaise with regulatory Authorities, CAA, AAIB and Aircraft manufacturers* Carry out sensitive maintenance error (MEDA) interviews* Presenting monthly statistics to director and senior manager level with regards to aircraft safety* Maintain and manage Engineering Mandatory Occurrence Report databases* Auditing and managing all Airworthiness Directives applicable to the Tui Fleet Show less

• Investigate aircraft technical queries for the Boeing 737-CL & NG, Boeing 757, 767 & Airbus A320/A321 fleets as required by base maintenance and other engineering departments • Liaise and assist with other departments to carry out investigations to ensure maximum reliability to the company fleets, including meetings and 3rd party vendors, using the company AMOS engineering system• Compile Airworthiness Notices and Maintenance Task Cards to all relevant engineering and maintenance… Show more • Investigate aircraft technical queries for the Boeing 737-CL & NG, Boeing 757, 767 & Airbus A320/A321 fleets as required by base maintenance and other engineering departments • Liaise and assist with other departments to carry out investigations to ensure maximum reliability to the company fleets, including meetings and 3rd party vendors, using the company AMOS engineering system• Compile Airworthiness Notices and Maintenance Task Cards to all relevant engineering and maintenance staff• Analysis of Component Defect Reports and taking action to improve reliability on the most cost-effective basis, in conjunction with the Failure Rate Monitoring Program• Addressing Fleet Team Review Meeting action items in a timely manner• Carrying out investigations in conjunction with manufacturers and overhaul agencies.• Advising and assisting the hangar maintenance teams, during aircraft maintenance inputs• Evaluation of Airworthiness Directives, Service Bulletins/Letters/BOECOMS & Technical Documents to determine desirability• Carry out technical investigations in relation to MOR, ASR and Flight Safety Reports• Representing our company at meetings with manufacturers and airlines away from the base• Maintaining liaison with repair/overhaul agencies Show less

Isle Of Man

Electrical And Electronics Engineering

Education record