Lee Stevens

Lee Stevens Email and Phone Number

Experienced professional in Customer Service and sports management @ Hershey Entertainment & Resorts Company
hershey, pennsylvania, united states
Lee Stevens's Location
Greater Harrisburg Area, United States
Lee Stevens's Contact Details

Lee Stevens personal email

n/a
About Lee Stevens

Experienced guest relations specialist with a demonstrated history of working in the F&B and the hospitality industry. Skilled in Guest/customer experience, Management, Theme Parks, Social Media, and Training. Strong operations professional with a focus on sports management and cultural development.

Lee Stevens's Current Company Details
Hershey Entertainment & Resorts Company

Hershey Entertainment & Resorts Company

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Experienced professional in Customer Service and sports management
hershey, pennsylvania, united states
Website:
hersheyjobs.com
Employees:
1598
Lee Stevens Work Experience Details
  • Hershey Entertainment & Resorts Company
    First Aid Attendant
    Hershey Entertainment & Resorts Company Jun 2024 - Present
    Hershey, Pennsylvania, United States
  • Epic Entertainment Group, Llc
    Scare Actor
    Epic Entertainment Group, Llc Sep 2024 - Nov 2024
    Hershey, Pennsylvania, United States
    Darkstone's Hollow: Battle for Spring Creek scare zone
  • Harrisburg Senators
    50/50 Seller
    Harrisburg Senators Jun 2024 - Sep 2024
    Harrisburg, Pennsylvania, United States
  • The Enchanted Teapot
    Performer And Assistant
    The Enchanted Teapot Mar 2020 - Jul 2024
    United States
    Costume Character (mascots), character performer, assistants, and face painter
  • Professional Sports Catering
    Bartender
    Professional Sports Catering Oct 2023 - Jun 2024
    Fnb Field In Harrisburg Pa
  • Zooamerica Wildlife Park
    Admissions Supervisor
    Zooamerica Wildlife Park Dec 2023 - May 2024
    Hershey, Pennsylvania, United States
  • Rws
    Scare Actor
    Rws Sep 2023 - Oct 2023
    Hershey, Pennsylvania, United States
    Darkstone's Hollow scare zone
  • Delaware North
    Beverage Vendor/Stand Lead/Bartender
    Delaware North Apr 2022 - Oct 2023
    Fnb Field In Harrisburg Pa
  • Rws Entertainment Group
    Costume Character
    Rws Entertainment Group Mar 2023 - May 2023
    Hershey, Pennsylvania, United States
    Miss Kiss for Springtime in the Park.
  • Starbucks
    Barista
    Starbucks Oct 2022 - Mar 2023
    Harrisburg, Pennsylvania, United States
  • Rws Entertainment Group
    Scare Actor
    Rws Entertainment Group Sep 2022 - Oct 2022
    Hershey, Pennsylvania, United States
    The Descent Haunted House
  • The Hershey Company
    Hershey'S Kitchens Savory Supervisor
    The Hershey Company Nov 2021 - Apr 2022
    Hershey, Pennsylvania, United States
    Oversee the savory side of food and beverage at Hershey's Chocolate World. Scheduling, interviewing, and responsible for the execution of new food items and new alcoholic drinks.
  • Starbucks
    Barista
    Starbucks Apr 2021 - Nov 2021
    Hershey, Pennsylvania, United States
  • Hershey Entertainment & Resorts Company
    Kitchen Expediter
    Hershey Entertainment & Resorts Company May 2019 - Mar 2021
    Hershey, Pennsylvania
    Started out as a contract costume character and transferred to be a kitchen expediter at Houlihan's.
  • Chick-Fil-A-Franchise
    Prep Manager
    Chick-Fil-A-Franchise Jun 2020 - Feb 2021
    Harrisburg, Pennsylvania, United States
    Oversee the prep team including development, training/cross-training, and scheduling.
  • Chick-Fil-A-Franchise
    Kitchen Operations Evening Manager
    Chick-Fil-A-Franchise Aug 2019 - Jun 2020
    Harrisburg, Pennsylvania
    Closing Kitchen operations manager.
  • Chick-Fil-A-Franchise
    Operations Manager
    Chick-Fil-A-Franchise Apr 2018 - Aug 2019
    Resident closing manager. Oversee the closing procedure of both the Front of House and the Back of House.
  • Chick-Fil-A-Franchise
    Assistant Operations Manager
    Chick-Fil-A-Franchise Jan 2018 - Apr 2018
    Harrisburg, Pennsylvania
    Assisting the daily operations including but not limited to ensuring order accuracy and speed of service, training, food quality, overseeing the FOH operations, and assisting the kitchen/back of house.
  • Chick-Fil-A-Franchise
    Assistant Hospitality Manager
    Chick-Fil-A-Franchise Mar 2017 - Jan 2018
    Harrisburg, Pennsylvania
    Training and overseeing dining room hosts, ensuring 2nd mile service standards, overseeing daily operations of front of house, mid day management.
  • Chick-Fil-A-Franchise
    Front Of House, Hospitality
    Chick-Fil-A-Franchise Nov 2016 - Mar 2017
    Harrisburg, Pennsylvania
    Working in Drive thru, front counter, bagging, and dining room.
  • Warwick Hotel
    Host And Busser
    Warwick Hotel May 2016 - Oct 2016
    Hummelstown, Pennsylvania, United States
    Hosting, clearing tables, and food runner
  • Jay Vending
    Vendor
    Jay Vending Jun 2012 - May 2016
    Various Venues In Hershey, Pa And First National Bank Park, Harrisburg, Pa
    Selling popcorn, lemonade, cotton candy, sno cones, bottled water, and/or hot chocolate. Occasionally, filling in as a prep person. Prepping consists of making the food or drink items, selling the menu items at the stands, and cleaning.
  • Hershey Entertainment & Resorts
    Golf Shop Attendant
    Hershey Entertainment & Resorts Jul 2014 - Apr 2016
    Hershey Country Club
    Greeting guests; handling all transactions; performing shop opening and closing duties; exhibiting thorough product knowledge and upselling techniques to guests; inspecting merchandise to insure quality prior to sale; scheduling start times for golfers and checking them in; Property orientation committee; employee newsletter committee; billing of MGA/Lockers/Bag Storage; and creating SKUs and purchase orders for merchandise.
  • Ralph Lauren
    Sales Associate
    Ralph Lauren Feb 2012 - Mar 2016
    Tanger Outlets, Hershey, Pa
    Merchandising/Re-merchandising expert, ensuring security sensor application, execution of location's organization and tidiness, and assuring world class customer service was implemented.
  • Hershey Entertainment & Resorts
    Costume Character
    Hershey Entertainment & Resorts Jan 2012 - Feb 2013
    Hersheypark, Hershey, Pa
    Entertaining guests at various venues dressed in different costumes.
  • Hershey Entertainment & Resorts
    Concierge
    Hershey Entertainment & Resorts Jun 2011 - Dec 2011
    The Hotel Hershey, Hershey, Pa
    Greeting and directing guests and providing information about area and attractions; coordinating VIP arrivals, transportation requests, welcome letters, messages, and guest room amenities; coordinating reservations and payment for baby-sitting, tours, and flower deliveries; assisting bellpersons with luggage storage; and handling special projects as assigned.
  • Hershey Entertainment & Resorts
    Concierge And Guest Services Senior Associate
    Hershey Entertainment & Resorts Jan 2006 - May 2011
    Hersheypark, Hershey, Pa
    As a concierge--escort guests around Hersheypark which allows them to get front of the line experiences at the rides. There is the Sweet Access Pass and the Sweet Rides program which allows guests to have a concierge for a specific amount of time. Tours are customized fit the groups needs and desires.As a guest services associate--answering questions and taking suggestions, compliments, and complaints.
  • Hershey Entertainment & Resorts
    Face Painter
    Hershey Entertainment & Resorts Jan 2004 - Dec 2005
    Hersheypark, Hershey, Pa
    Produced dog tags, applied temporary tattoos, and face painting.
  • Hershey Entertainment & Resorts
    Ride Operator And Ride Lead
    Hershey Entertainment & Resorts Jan 2001 - Dec 2003
    Hersheypark, Hershey, Pa
    Operated and supervised the rides, enforced ride safety among employees and guests, oversaw breaks and rotations among employees, trained employees at the rides, and experienced at being the first line of supervisors when it came to handling guest complaints about height restrictions and other ride related concerns.
  • Central Dauphin School District
    Assistant Game Manager For The Athletic Department During Football Games
    Central Dauphin School District Aug 2005 - Sep 2010
    Harrisburg, Pa
    Assisting the Game manager in game day operations of football games. Job functions include but not limited to getting change for ticket sellers and program sellers, handing out sponsor prizes for winning programs, crowd control, and filling in where ever is needed.
  • Hershey Bears
    Game Day Operations Intern
    Hershey Bears Sep 2009 - Jun 2010
    Giant Center, Hershey, Pa
    Responsible for distributing promotional items to designated areas; assisting the Game Night MC; choosing and escorting contestants for intermission games; preparing and conducting the "Ham shoot," "Turkey Shoot," autograph night, and Jersey Auctions; Assisting with the Coco's Kids Club table and events, and coordinating Rink of Dream activities which included announcing the games, operating the time clock and scoreboard, and making sure that the participants enter and exit the appropriate places.
  • Solid Rock Bookstore
    Associate And Greeting Card Specialist
    Solid Rock Bookstore Aug 2003 - Dec 2008
    Harrisburg, Pa
    Stocked, organized, and received merchandise (books, music, stationary, etc) and purchaser for the greeting card section.

Lee Stevens Skills

Customer Service Event Planning Hospitality Event Management Sales Sports Microsoft Office Facebook Entertainment Cpr Certified Marketing Sports Marketing Social Media Concierge Services Social Networking Sports Management Social Media Marketing Hospitality Industry Aed Employee Training Management Training Leadership Teamwork Team Building Development Of Employees Theme Parks Food Service Operations Hospitality Service First Aid Merchandising Fitness Hospitality Management Customer Relationship Management Food And Beverage Public Relations Customer Satisfaction Catering Restaurant Management Inventory Management Food Industry Food Preparation Employee Relations Sku Management Ice Hockey Servsafe Labor Management Operations Management Food Safety

Lee Stevens Education Details

Frequently Asked Questions about Lee Stevens

What company does Lee Stevens work for?

Lee Stevens works for Hershey Entertainment & Resorts Company

What is Lee Stevens's role at the current company?

Lee Stevens's current role is Experienced professional in Customer Service and sports management.

What is Lee Stevens's email address?

Lee Stevens's email address is ls****@****ypa.com

What schools did Lee Stevens attend?

Lee Stevens attended Lebanon Valley College, Harrisburg Area Community College, Drexel University, Penn State University, Harrisburg Area Community College, West Chester University Of Pennsylvania, Central Dauphin High School, Penn State University.

What skills is Lee Stevens known for?

Lee Stevens has skills like Customer Service, Event Planning, Hospitality, Event Management, Sales, Sports, Microsoft Office, Facebook, Entertainment, Cpr Certified, Marketing, Sports Marketing.

Who are Lee Stevens's colleagues?

Lee Stevens's colleagues are Tom Moran, Brandin Beck, Raisa Polischouk, Justin Giffin, Adda Jasper, Christina Laughner, Todd Bookman.

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