Lee Stevens Email and Phone Number
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Experienced guest relations specialist with a demonstrated history of working in the F&B and the hospitality industry. Skilled in Guest/customer experience, Management, Theme Parks, Social Media, and Training. Strong operations professional with a focus on sports management and cultural development.
Hershey Entertainment & Resorts Company
View- Website:
- hersheyjobs.com
- Employees:
- 1598
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First Aid AttendantHershey Entertainment & Resorts Company Jun 2024 - PresentHershey, Pennsylvania, United States -
Scare ActorEpic Entertainment Group, Llc Sep 2024 - Nov 2024Hershey, Pennsylvania, United StatesDarkstone's Hollow: Battle for Spring Creek scare zone -
50/50 SellerHarrisburg Senators Jun 2024 - Sep 2024Harrisburg, Pennsylvania, United States -
Performer And AssistantThe Enchanted Teapot Mar 2020 - Jul 2024United StatesCostume Character (mascots), character performer, assistants, and face painter
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BartenderProfessional Sports Catering Oct 2023 - Jun 2024Fnb Field In Harrisburg Pa -
Admissions SupervisorZooamerica Wildlife Park Dec 2023 - May 2024Hershey, Pennsylvania, United States -
Scare ActorRws Sep 2023 - Oct 2023Hershey, Pennsylvania, United StatesDarkstone's Hollow scare zone -
Beverage Vendor/Stand Lead/BartenderDelaware North Apr 2022 - Oct 2023Fnb Field In Harrisburg Pa -
Costume CharacterRws Entertainment Group Mar 2023 - May 2023Hershey, Pennsylvania, United StatesMiss Kiss for Springtime in the Park. -
BaristaStarbucks Oct 2022 - Mar 2023Harrisburg, Pennsylvania, United States -
Scare ActorRws Entertainment Group Sep 2022 - Oct 2022Hershey, Pennsylvania, United StatesThe Descent Haunted House -
Hershey'S Kitchens Savory SupervisorThe Hershey Company Nov 2021 - Apr 2022Hershey, Pennsylvania, United StatesOversee the savory side of food and beverage at Hershey's Chocolate World. Scheduling, interviewing, and responsible for the execution of new food items and new alcoholic drinks. -
BaristaStarbucks Apr 2021 - Nov 2021Hershey, Pennsylvania, United States -
Kitchen ExpediterHershey Entertainment & Resorts Company May 2019 - Mar 2021Hershey, PennsylvaniaStarted out as a contract costume character and transferred to be a kitchen expediter at Houlihan's. -
Prep ManagerChick-Fil-A-Franchise Jun 2020 - Feb 2021Harrisburg, Pennsylvania, United StatesOversee the prep team including development, training/cross-training, and scheduling. -
Kitchen Operations Evening ManagerChick-Fil-A-Franchise Aug 2019 - Jun 2020Harrisburg, PennsylvaniaClosing Kitchen operations manager. -
Operations ManagerChick-Fil-A-Franchise Apr 2018 - Aug 2019Resident closing manager. Oversee the closing procedure of both the Front of House and the Back of House. -
Assistant Operations ManagerChick-Fil-A-Franchise Jan 2018 - Apr 2018Harrisburg, PennsylvaniaAssisting the daily operations including but not limited to ensuring order accuracy and speed of service, training, food quality, overseeing the FOH operations, and assisting the kitchen/back of house. -
Assistant Hospitality ManagerChick-Fil-A-Franchise Mar 2017 - Jan 2018Harrisburg, PennsylvaniaTraining and overseeing dining room hosts, ensuring 2nd mile service standards, overseeing daily operations of front of house, mid day management. -
Front Of House, HospitalityChick-Fil-A-Franchise Nov 2016 - Mar 2017Harrisburg, PennsylvaniaWorking in Drive thru, front counter, bagging, and dining room. -
Host And BusserWarwick Hotel May 2016 - Oct 2016Hummelstown, Pennsylvania, United StatesHosting, clearing tables, and food runner -
VendorJay Vending Jun 2012 - May 2016Various Venues In Hershey, Pa And First National Bank Park, Harrisburg, PaSelling popcorn, lemonade, cotton candy, sno cones, bottled water, and/or hot chocolate. Occasionally, filling in as a prep person. Prepping consists of making the food or drink items, selling the menu items at the stands, and cleaning.
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Golf Shop AttendantHershey Entertainment & Resorts Jul 2014 - Apr 2016Hershey Country ClubGreeting guests; handling all transactions; performing shop opening and closing duties; exhibiting thorough product knowledge and upselling techniques to guests; inspecting merchandise to insure quality prior to sale; scheduling start times for golfers and checking them in; Property orientation committee; employee newsletter committee; billing of MGA/Lockers/Bag Storage; and creating SKUs and purchase orders for merchandise. -
Sales AssociateRalph Lauren Feb 2012 - Mar 2016Tanger Outlets, Hershey, PaMerchandising/Re-merchandising expert, ensuring security sensor application, execution of location's organization and tidiness, and assuring world class customer service was implemented. -
Costume CharacterHershey Entertainment & Resorts Jan 2012 - Feb 2013Hersheypark, Hershey, PaEntertaining guests at various venues dressed in different costumes. -
ConciergeHershey Entertainment & Resorts Jun 2011 - Dec 2011The Hotel Hershey, Hershey, PaGreeting and directing guests and providing information about area and attractions; coordinating VIP arrivals, transportation requests, welcome letters, messages, and guest room amenities; coordinating reservations and payment for baby-sitting, tours, and flower deliveries; assisting bellpersons with luggage storage; and handling special projects as assigned. -
Concierge And Guest Services Senior AssociateHershey Entertainment & Resorts Jan 2006 - May 2011Hersheypark, Hershey, PaAs a concierge--escort guests around Hersheypark which allows them to get front of the line experiences at the rides. There is the Sweet Access Pass and the Sweet Rides program which allows guests to have a concierge for a specific amount of time. Tours are customized fit the groups needs and desires.As a guest services associate--answering questions and taking suggestions, compliments, and complaints. -
Face PainterHershey Entertainment & Resorts Jan 2004 - Dec 2005Hersheypark, Hershey, PaProduced dog tags, applied temporary tattoos, and face painting. -
Ride Operator And Ride LeadHershey Entertainment & Resorts Jan 2001 - Dec 2003Hersheypark, Hershey, PaOperated and supervised the rides, enforced ride safety among employees and guests, oversaw breaks and rotations among employees, trained employees at the rides, and experienced at being the first line of supervisors when it came to handling guest complaints about height restrictions and other ride related concerns. -
Assistant Game Manager For The Athletic Department During Football GamesCentral Dauphin School District Aug 2005 - Sep 2010Harrisburg, PaAssisting the Game manager in game day operations of football games. Job functions include but not limited to getting change for ticket sellers and program sellers, handing out sponsor prizes for winning programs, crowd control, and filling in where ever is needed. -
Game Day Operations InternHershey Bears Sep 2009 - Jun 2010Giant Center, Hershey, PaResponsible for distributing promotional items to designated areas; assisting the Game Night MC; choosing and escorting contestants for intermission games; preparing and conducting the "Ham shoot," "Turkey Shoot," autograph night, and Jersey Auctions; Assisting with the Coco's Kids Club table and events, and coordinating Rink of Dream activities which included announcing the games, operating the time clock and scoreboard, and making sure that the participants enter and exit the appropriate places. -
Associate And Greeting Card SpecialistSolid Rock Bookstore Aug 2003 - Dec 2008Harrisburg, PaStocked, organized, and received merchandise (books, music, stationary, etc) and purchaser for the greeting card section.
Lee Stevens Skills
Lee Stevens Education Details
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Business Administration And Management, Sports Management -
Biology Education -
Sports Management -
Sociology -
General Studies, Biology, And Physical Education -
Central Dauphin High SchoolCollege Prep -
Marketing
Frequently Asked Questions about Lee Stevens
What company does Lee Stevens work for?
Lee Stevens works for Hershey Entertainment & Resorts Company
What is Lee Stevens's role at the current company?
Lee Stevens's current role is Experienced professional in Customer Service and sports management.
What is Lee Stevens's email address?
Lee Stevens's email address is ls****@****ypa.com
What schools did Lee Stevens attend?
Lee Stevens attended Lebanon Valley College, Harrisburg Area Community College, Drexel University, Penn State University, Harrisburg Area Community College, West Chester University Of Pennsylvania, Central Dauphin High School, Penn State University.
What skills is Lee Stevens known for?
Lee Stevens has skills like Customer Service, Event Planning, Hospitality, Event Management, Sales, Sports, Microsoft Office, Facebook, Entertainment, Cpr Certified, Marketing, Sports Marketing.
Who are Lee Stevens's colleagues?
Lee Stevens's colleagues are Tom Moran, Brandin Beck, Raisa Polischouk, Justin Giffin, Adda Jasper, Christina Laughner, Todd Bookman.
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