Lee Weston Email & Phone Number

Cardiff, United Kingdom

Cardiff, United Kingdom

Cardiff, United Kingdom

Accountable for 10 Specialist Regulated Barclays Mortgage advisors, who are uniquely mandated to give advice to customers in breach of Mortgage contract.Managing regulatory oversight, no advisor measured as a risk on Sales Quality Dashboard during leadership of the team. Measuring and managing individual contribution against performance frame work and achieving targets. Awarded highest end of year grade for performance for last 3 years. Developing team Protection performance. Protection penetration rates 35% above Barclays National average in 2016.Mentoring individuals and driving personal development at department level.Acting as ambassador for specialist advice journey, supporting understanding at a national level through developing written communications and presenting to stakeholders. Hosted professional development sessions for over 1000 Mortgage Advisors and Leaders in Barclays UK.Achieved a green rating by internal audit within the first year of setting up team. Awarded 2 consecutive “Green” Management assessments for implementation of quality and Development documentation in accordance with Barclays Quality guidelines.

Cardiff, United Kingdom

Accountable for 14 Regulated Barclays Mortgage Specialist providing information only Mortgage solutions and protection advice.Led team business quality rating from Red to Green within 6 months of joining. Increased performance from an average of 50 completed applications per month to over 100.Created a Colleague engagement Council which resulted in an increase from 67% to 80% in our Employee Opinion engagement scores.