Lee Brock Email & Phone Number

Iselin, Nj

Responsible for working one-on-one with customers through in-person meetings, phone conversations, and email. By working closely with both the customer and the third party providing the new insurance software, I am accountable for updating and delivering several imperative project documents regarding the source-to-target mappings, development of test cases, and other documents for which we are contractually obligated. Strong knowledge of the end-to-end insurance claims process, SQL, and relational database management systems (RDBMS) is vital to this role and to the project.

Dover, Nh

Responsible for conducting internal and external research, gap analysis, and requirements analysis for third-party data, tools, and other software and directing proofs of concept. These data, tools, and other software assist with our business unit’s data modeling, validation, profiling, and mapping across several lines of business (WC, GL, Auto, Specialty, etc.).

Dover, Nh

Successfully completed the intensive 14-week Liberty Mutual GoForCode program run by The Software Guild. This full-stack web development course extensively covered multiple programming languages including Java, SQL, HTML, CSS, and JavaScript, with Java being the main area of focus.

Dover, Nh

Application specialist for several proprietary and third-party claims systems and other software including SystemOne.nxt Admin/Claims, Rational Team Concert (RTC), SPELL Admin, Contact Manager, iCAM, and LMLS Intake. . Department subject matter expert regarding all WC, Disability, Life, and FMLA products, processes, and systems. Team lead for all production support inquiries for all product lines for the Group Benefits business unit.Very experienced in the creation of requirements/specifications and use cases as both a business analyst and, later on, as a software developer. Both JIRA and Rational Team Concert (IBM) were used for requirements gathering/writing, as well as several years of experience using both the Agile and Waterfall software development methodologies. The role of my two prior positions, Business Analyst I and Associate Business Analyst, were similar, but with fewer responsibilities and expectations. For example, as I grew with the organization, I was expected to represent the department and give updates and presentations in status meetings, I was assigned more complex customer accounts and production support inquiries, and I was in charge of new employee training and current employee job shadow requests.

Dover, Nh

Dover, Nh

Bachelor Of Science (B.S.), Mathematical Sciences

Earned a Bachelor's degree in Mathematical Sciences with specialization in Applied Mathematics and a Minor in Psychology.

Master Of Business Administration (M.B.A.), Business Administration

Master Of Science - Ms, Data Analytics