Leigh Burke Email & Phone Number

Reston, Va

Manage overall system platform administration for award-winning online community for modern marketers, considered leading source for community involvement and gamification. Provide design / layout, strategic planning and growth, and reporting. Communicate extensively with various departments to determine how community can best meet their changing needs, using information to scope, plan, and execute targeted projects

Reston, Va

Vienna, Va

Spearheaded implementation of Eloqua platform, orchestrating completion of variety of projects from concept through delivery. Served as solution architect for client and internal teams to ensure achievement of all requirements. Worked extensively with implementation and technical consultants in regard to client-facing PS engagements, with particular focus on marketing and product configuration best practices. Created detailed project scopes and status reports, while overseeing resource forecasting, load balancing, and risk mitigation.

Oversee operations for all marketing facets including email, public relations, online reputation vendors, and press releases. Deploy and manage 2 instances of Eloqua (marketing automation software) and Salesforce.com.

Direct deployment and installation of automated tools to streamline and enhance processes and product deployments. Utilize project management tools and documentation to enhance project delivery, tracking, and metrics.

Guided variety of processes related to development / delivery of high quality resume products including online interfaces for vendors, writers and customers.

Controlled account-related operations and issues such as client satisfaction, problem identification / resolution, and data tracking for Sales Management and Executives.

Provided high-level administrative / project support for CEO, Director of Events, and Partners in Management Growth (PMG) program’s corporate participants. Prepared targeted status reports and guided event operations including registration and attendee packet preparation / distribution.

Directed implementation of all sales and marketing projects. Facilitated online advertising; builder website updates; and incentive programs for homebuyers, prospects, and realtors.

Compiled marketing materials for potential retailers, financiers, and prospective clients including comparative demographics, vacancy statistics, and business viability / profitability analyses.

Controlled budgets, vendors, and disaster recovery plans for all telecommunications lines / data feeds and equipment for corporate offices, data centers and call center.

Developed / Implemented space allocation and relocation plans for corporate offices and call center. Managed new hire on-boarding, office services and facilities.

Ba, Education

Education record