Leigh Robinson Email & Phone Number

Auckland, Nz

Auckland, New Zealand

- Strategic vision and execution: Develop and execute product visions and strategies that align with business goals, leading to increased profitability and enhanced customer engagement.- Strategic roadmap development: Develop strategic product roadmaps, analyse market trends and select commercially viable projects involving prioritised features based on user feedback and market analysis.- Amazon Connect product suite management: Define and manage a comprehensive product suite for Amazon… Show more - Strategic vision and execution: Develop and execute product visions and strategies that align with business goals, leading to increased profitability and enhanced customer engagement.- Strategic roadmap development: Develop strategic product roadmaps, analyse market trends and select commercially viable projects involving prioritised features based on user feedback and market analysis.- Amazon Connect product suite management: Define and manage a comprehensive product suite for Amazon Connect, including generative AI, self-service, agent assist, and sentiment analysis.- Business case development: Compile business cases and build briefs for Amazon Connect go-to-market candidates, including projects involving Amazon Bedrock, Q for Connect, Lex, and Contact Lens.- Agile product development leadership: Spearhead agile product development processes, driving innovation and rapid value delivery to customers.- Lead customer-centric initiatives: Place the customer's voice at the core of product development, driving improvements in customer satisfaction and operational efficiency.- Cross-functional leadership: Lead cross-functional teams to integrate Amazon Connect solutions, ensuring seamless experiences for both customers and colleagues.- Stakeholder collaboration: Build strong partnerships with technical, commercial, and operational teams, delivering on product roadmaps and ensuring alignment across diverse stakeholders.- Complex environment navigation: Navigate and manage product development in highly complex, fast-paced environments. Show less

Auckland, New Zealand

Helping New Zealand businesses integrate information security into their growth strategies to ensure rapid expansion, business survival and success.- Marketing strategy including inbound, account-based and partner marketing- Tactical planning and execution- Marketing process, structure and automation- Brand management- Digital marketing- Product marketing- MentorshipHighlight: Spearheaded the organisation's marketing strategy, driving a transformative shift… Show more Helping New Zealand businesses integrate information security into their growth strategies to ensure rapid expansion, business survival and success.- Marketing strategy including inbound, account-based and partner marketing- Tactical planning and execution- Marketing process, structure and automation- Brand management- Digital marketing- Product marketing- MentorshipHighlight: Spearheaded the organisation's marketing strategy, driving a transformative shift towards account-based marketing. This strategic pivot significantly increased brand awareness and led to a 30% rise in new opportunities within the first year. My ability to align marketing initiatives with business goals ensured that we captured and nurtured high-value leads, contributing directly to the company's bottom line. Show less

Auckland, New Zealand

Responsible for marketing the Enghouse Interactive Americas product portfolio through:- Brand awareness campaign strategies- Digital campaign strategy and management- Marketing asset creation for internal sales, partners, prospects and customers - Customer journey mapping to create the Enghouse Interactive Storytelling video series- Buyer persona identification- Vertical marketing strategy- Creative managementHighlight: Successfully managed the… Show more Responsible for marketing the Enghouse Interactive Americas product portfolio through:- Brand awareness campaign strategies- Digital campaign strategy and management- Marketing asset creation for internal sales, partners, prospects and customers - Customer journey mapping to create the Enghouse Interactive Storytelling video series- Buyer persona identification- Vertical marketing strategy- Creative managementHighlight: Successfully managed the integration of newly acquired products across multiple international teams. This involved orchestrating global product releases, ensuring the localisation of assets for diverse regions, and maintaining seamless communication across time zones and cultural contexts. My ability to coordinate with cross-functional teams worldwide, coupled with strategic decision-making, ensured that we met tight deadlines and achieved successful market entries globally. Show less

Auckland, New Zealand

- Maximise opportunities presented through strategic partnerships with vendors, third party alliances and government funding agencies.- Create and manage campaign strategies that strengthen brand and market awareness.- Create and manage events, trade shows and user conferences to highlight key messaging and positioning and to grow new revenue streams. - Create sales tools that support and enhance the sales cycle

Auckland, New Zealand

- Conduct market and channel research and perform competitive analysis. - Own product related channel communications.- Own the go-to-market release process.- Own channel campaign strategy.- Create product sales tools for channel and partners.

- Investigate the contact centre and UC markets, particularly in Australasia and the US in regards to feature trends, customer voice and persona profiling. - Create market requirement documents for the development of new product and market new product to channel partners

- Custom designing, installation and training for Contact Centre and Unified Messaging products, Q-Master and Corus

Auckland, New Zealand

Training specialist for commercial phone system installations

Auckland, New Zealand

Responsible for sales administration including commission calculations, invoice processing and accruals of the telephony division of Cardy Minolta

London, England

Classroom teacher

Auckland, New Zealand

Classroom teacher

Graduate Diploma Of Business, Marketing

Bachelor Of Arts, Education / Maori Studies

Diploma Of Teaching (Auckland College Of Education), Elementary Education And Teaching