Lela Novicic Email & Phone Number

• Foster a supportive and inclusive environment to empower students to overcome challenges, achieve their academic potential, and prepare for successful careers.• Help students navigate their educational journey by providing guidance on course selection and academic planning. • Offer referrals and resources to various support services within the college to optimize the student experience.• Guide students with problem solving and effective communication with professors and classmates.• Identify at-risk students and provide resources for improvement.• Advise students on academic processes, policies and assist in navigating college systems.

Guelph, Ontario

Waterloo, Ontario

Provided business operations support to a leading edge, multi-site software development team of 350 engineers. Nominated to roll out new corporate tools and initiatives intended to increase efficiencies. Served as liaison between management and vice president of business unit. Expertise includes:• Procurement Management• Recruitment and Onboarding• Workforce & Resource Planning• Process Improvement• Budget Management and Reporting• Asset Management and Tracking• Represented the team for issue resolution with various business units within the company such as finance, human resources, procurement, IT service desk, legal, software licensing and facilities.• Acted as a delegate for senior management and provided feedback on behalf of our VP in the selection and implementation of a new workforce planning tool and a new procurement management tool. Participated in beta testing, rollout and training of the selected tools and provided ongoing support to new users.• Trained, managed and mentored permanent employees and coop students. Provided feedback and guidance to students in other teams.• Spearheaded an initiative and created a tool to improve budget forecasting and tracking which was later adopted by the finance team. Analyzed operating and capital budgets to ensure accuracy and make recommendations to the VP and Finance team.• Reviewed procurement process, supporting approvals and documentation with internal and external auditors to ensure our internal business compliance standards and SOX compliance were achieved.• Lead meetings with VP and human resources to ensure allocated headcount targets were met. Created and presented site specific new hire orientations and on-boarding programs.

Waterloo, Ontario

Managed high volume/high profile key vendor accounts. Extensive accounting experience in general ledger analysis and month and quarter end financial procedures and reporting.• Reviewed accuracy and completeness of invoice entries and payments, processed refunds, expense reports and petty cash. Strong attention to detail and accuracy developed.• Was selected and trained as the group time administrator, journal entry administrator as well as the secondary payment administrator.• Prepared and printed cheques, created and distributed monthly financial reports, prepared bank deposits, processed wire and Automatic Clearing House (ACH) transactions.• Established strong vendor and supplier relationships, investigated issues on behalf of individuals within the organization.

Cambridge, Ontario

Supervised staff of 2 accounts payable associates and assisted the controller.• Directed all AP activities and issue resolution in the following areas; vouchers, vendor payments, expense reimbursements, and reporting.• Established and monitored the implementation and maintenance of accounting control procedures.• Developed and maintained customer and vendor relationships through face to face interactions.• Trained and developed AP personnel to perform at a high rate of accuracy and productivity and created an AP training manual for company and ISO certification.

Vancouver, Canada Area

Responsible for providing financial support to ensure effective, efficient and accurate financial and administrative operations.•Processed all accounts payable computer produced cheques and prepared urgent manual cheques.•Directed all AP activities and issue resolution in the following areas: financial reconciliations, coding of expenditures, journaling, forecasting, cost recovery, chargebacks.•Reviewed, coded and obtained approvals for expense reports.•Monitored signing authority limits of all department heads.•Assisted signing officers in choosing appropriate expense account numbers of all incoming invoices and expenses.•Verified and distributed weekly cheques.