My role with BBC Global is directing our talented team, so they are on target for, and dedicated to our clients' businesses. Basically, we do the requested work and they get the credit. It's that simple.From an operations standpoint, we know our team members are our most valuable resource. They take pride in their work and in representing your company. In exchange, they are able to have a better life. On their behalf, thank you.

Northcoast University specializes in personal, professional and business development coaching services. Coached clients in Ohio, Massachusetts, New Jersey, and New York; internationally coached clients in The Philippines, Australia, and Canada. Northcoast University also develops and distributes innovative educational materials that empower people to make a difference in the lives of others, while benefiting charities and non-profit organizations. • Trained in The Success Principles by Jack Canfield (2019)• Coaches business owners on marketing, goal setting, and customer relations.  Padgett Business Services (Toledo, OH), saw a 30% increase in business for three consecutive years. (April 2012-April 2016)  Clear Skies Title Agency (Cranford, NJ) experience 200% growth in business and double the staffing level. Developed training materials and provided new employee onboarding and orientation training. NJ Certified Trainer for Realtor CE – Title Insurance 101. (March 2017-Present)  BBC Global Services (Scotch Plains, NJ) improved systems, established marking lanes, and set business goals. Kept leadership accountable and on target. (August 2018-Present)• Wrote and published five books, including Become a Touchdown Dad (2006), The Lemonade Stand (2008), and The 45-Minute Work Hour (2014).• Motivational speaker for youth groups, colleges, associations, and businesses. Past clients include The Department of Defense, Mass Mutual, International Association of Administrative Professionals, Association for Healthcare Foodservice, Belmont College, Lorain County Community College, Rutgers University (HOSA Event), The ARC of Middlesex County, Woodbridge Chamber, and Maumee Chamber of Commerce (Ohio). HIGHLIGHT: Set a Guinness World Record by leading a community effort to raise awareness for children facing cancer and their families (June 2011).

Using consultative-coaching style, I help current business owners achieve better outcomes and make more money. As a Guinness World Record Holder, I speak to large and small groups on setting and achieving bigger goals. And for NJ Realtors looking for CE credit, I teach a one-hour course on title insurance.

Responsible for recruiting, interviewing, and hiring of new talent. Provides an amazing onboarding experience and continuing training for team members. Certified CE Instructor for Realtors (Title Insurance 101).

Westcor Land Title Insurance Company is an independent privately held title insurance underwriter ranked 5th in the nation for gross premium written. As a Company, we take pride in the commitment and support of our quality independent title agents. We have no direct operations.Westcor continues to realize a significant increase in premium revenue year after year. This growth is the product of "best in class" agency service throughout the country. While our premiums have increased dramatically, Westcor has continued to maintain the lowest average paid loss ratio of 1.7% over the last 5 years compared to the industry average of 8.78%. With a focus on quality and compliance, Westcor holds exemplary ratings from both Demotech and Kroll. Through our recent alliance with The Catlin Group (the largest syndicate of Lloyd's of London), we provide unprecedented capital strength and surplus (double the aggregate of the entire American Title Industry). This partnership allows our clients to diversify risk and ensure financial stability.

As a licensed Title Rep in New Jersey, develops and retains a quality residential client base of real estate agents and brokers, lenders, builders, attorneys and others through the acquisition of new business and maintenance of existing customers. Developing commercial business through attorneys, lenders, and developers. Sales Representatives interface with division management, branch manager and escrow staff in carrying out the functions of the position. Will have an ongoing responsibility for maintaining the customer relationship and servicing the customer's needs throughout the entire sales process and follow-up.

First Capital was purchased by First American Title on July 1, 2015.First Capital is a full-service real estate title company serving Northwest Ohio. FCT is mid-sizedcompany with a goal of providing the highest-quality customer service and helping clients succeed. Activities include:• Researched and analyzed existing customers’ sales to identify opportunities.• Evaluated existing marketing programs and developed new marketing programs designed to increase sales in a cost effective manner. • Developed annual marketing strategy and plan for the company.• Created ambassador program that builds client trust and loyalty.• Developed key relationships with partners and their associates.• Built and maintained relationships within the business community.• Planned, managed and executed small to large events, including attendee communication. RESULTS: Doubled the market share for title work and insurance on houses sold.

Northwest Ohio Largest Children's Book Festival. Worked with volunteers to organized annual event, which included children's book authors from across the country.

Headquartered at the East Toledo Family Center, the Northcoast Fatherhood Initiative is a Community effort to empower fathers to make a difference in the lives of their children. NCFI was one of ten programs funded by the Ohio Commission on Fatherhood and is considered one of the top programs in the State.Organized and implemented a community wide effort to empower fathers.Identified and established relationships with agencies, organizations and programs that provide services to fathers.Used the relationships with seven area hospitals to hand out New Daddy Packs to fathers that attend the birth of their children. More than 1,000 packets were distributed during the first six months of 2009.Planned and made arrangements for monthly Dads Club meetings at ten community- and faith-based locations. The goal of this effort was to strengthen the relationship between fathers and their children. More than 100 father and their children attended a meeting.Provided coaching/case management services to fathers needing help getting back on track. Included connecting fathers to community resources and government services.Provided direction for the planning of Leadership Summit on Fatherhood in January 2008 and Advanced Father Ohio Summit in November 2008. More than 200 community leaders attended these meetings to hear the message and plan for responsible father in Northwest Ohio. Wrote and released press releases, participated in media interviews on the radio, TV and in print.

Community Resource Center played an essential role on a local level in the nation's largest health care plan, which provided coverage to thousands of low-income and disabled Ohioans through a network of hospitals and medical providers. The resource center closed in August 2008.Oversees the coordination of health education and services related to the needs of managed care plan members in the 18 Northwest Ohio counties.Establishes and maintains relationships with hospitals, community-based organizations, and government entities that provide services, offer health classes, or support members.

Participated as a key member of the Community Investment Department, which oversees the annual investment of more than $22 million into local Health and Human Services programs.Highlights include:Collaborated with 114 community-based organizations in efforts aimed towards solving challenges that families face throughout the spectrum of life. Maintained positive relationships with a broad cross section of agencies and volunteers.Certified in the use of UW Outcome Measurements and Logic Model.Evaluated program performance of 25 programs in Education and Employment Clusters.Monitored funded programs including site visits and meeting with agency leadership.Managed online funding application, including database of agencies and program stats.Trained partner agencies, community volunteers, and UW staff on the online application and review process; during FY 2006, 260 agency staff and 77 volunteers were trained.Presented as an expert in areas of Child Development and Educationally Disadvantaged to volunteers and agency directors as a part of the Core Services Planning process, a comprehensive look into the Health and Human Services needs of the local community.

The Make-A-Wish Foundation of Greater Ohio and; the top 10 Make-A-Wish Chapters in the country, this newly created position saw more than 1,200 wishes granted over a 3-year period, while saving the Foundation more than $250,000 in direct cost and increased in-kind donations. Demonstrated leadership and supervision of a staff of eight wish coordinators in four offices across Ohio and Kentucky resulted in:Consistent, magical wishes for children with life-threatening illnesses across four regions.Average family-satisfaction score of 3.8 out of 4.0, two consecutive years.'Best in Class' for direct-wish expense among all major-market chapters.Consistent growth of the number of wishes granted each fiscal year.Cultivation of community relationships to improve wish-granting resources.Recipient of the Infinite Wish Award, recognizing the wish in 2004 that made the greatest impact within the community.Professional accomplishments included:Supervised staff had the lowest turnover in the Chapter. Provided President/CEO, CFO and Executive Directors comprehensive reports on all program services matters, including wish-status reports and volunteer-needs assessment.Served as a champion for creative thinking and implementation of ideas to ensure that Chapter goals were met. Implemented ideas were targeted number of wishes, average-cost wish projections, standardized travel budgets, and employee recognition program.Ensured the implementation of all program policies, guidelines and procedures.Participated as an active member of the National Wish-Initiative Taskforce, reviewing current policies and guidelines from all chapters and making recommendations as to the best practice for the granting of wishes. Coordinated national meeting held in Cleveland in August 2004.

Using the latest methods in Child Welfare Reform, assisted in the development of course content and curriculum for the Practice Model, a strength-based way of working with families.Trained a staff of 95, using an adult-learning model, in the areas of engagement with children and families; assessment of child abuse and risk to children; teaming with the family and community partners; planning for the development, safety, and transition of children within foster care; and, interventions for children and families.Demonstrated excellent public speaking, educational, and presentation skills.Developed a stress-reduction/time-management course for social workers. Maintained high-quality training through evaluation and quality assurance methods.Child Protective Service WorkerAs a licensed social worker, conducted child abuse / neglect investigations to assess risk to children. Worked with families, community agencies, and division personnel during investigations. Provided casework counseling and referred services as appropriate. Documented activities and complied with policy as required. Provided parenting classes and community awareness classes on child abuse recognition.Presented at the Child Welfare Institute in 2000 on Assessing Domestic Violence. Researched the correlation between domestic violence and child abuse / neglect referrals.

As a part of a Naval Training Center, helped to train sailors in the latest techniques for their required rate. Actively participated in the scheduling, planning and organization of classrooms.