Len Scherzer Email & Phone Number

Philadelphia, Pennsylvania, United States

Philadelphia, Pennsylvania, United States

Marlton, New Jersey, United States

-Remote monitoring and maintenance via RMM tools such as Labtech, SolarWinds, ConnectWise-Perform routine system maintenance and administration for all current Windows Server versions, storage arrays, and network devices. -Create weekly metric reports on CPU, RAM, storage, and networking utilization through SolarWinds, SonicWall, FortiGate, and Barracuda networking appliances.-Provide backup and recovery services for Windows servers using VCenter, VEEAM and ShadowProtect.-Support for Vertical Wave, Avaya, Ring Central VoIP systems along with assistance with coding and configuration of Virtual PBX phone systems.-LAN/WAN administration, network documentation, routing & switching, support, and configuration. -Administer SIEM Architecture utilizing tools such as Tenable, Splunk, Sophos, DarkTrace, ConnectWise SIEM while providing security remediation for events or incidents. -Support of VMware vSphere 6.5, vCenter 6.5 and Horizon View Virtual Desktop Environment (VDI systems for a diverse array of clients. -Provide leadership and management support.

Cherry Hill, New Jersey, United States

-Onsite/Offsite deployment of network hardware. -Onsite/Offsite deployment of workstations and servers. -Perform network analysis to improve day to day operations of network infrastructure. -Manage technical and client escalations for Help Desk associates.

Bensalem, Pennsylvania, United States

-Maintain Help Desk and provide IT support for 1,600 employees. -Administer and maintain physical 2012 Microsoft Exchange Server environment. -Administer and maintain virtualization platforms with VMware vSphere 5.5 -Install, support, and maintain all hardware and software components related to Windows Server 2008-2012, Desktop computers XP- Windows 10, local Active Directory 2008-2012, Group Policies and various Apple and Android mobile devices. -Resolve hardware and software issues related to company line of business applications including extensive EMR support.

Cherry Hill, New Jersey, United States

-Administer and maintain 2003/2008 Microsoft Exchange Server environment. -Maintain network user accounts, passwords, directories and security in a Windows 2003/2008 Active Directory domain. -Provide one-on-one end-user problem resolution in person, over the phone, or over the computer via remote assistance for a business containing over a thousand employees in seven different states. -Responsible to setup and configure all end-user computer hardware, software and peripherals. -Coordinate timely repair of computer equipment covered by third- party vendor maintenance agreements. -Perform hardware repair for computer equipment and peripherals that are not covered by third-party vendor maintenance agreements. -Help install local area network cabling and equipment such as network interface cards, hubs, switches and routers. -Provide end user training on common business applications and company specific software. -Maintain network user accounts, passwords, user environment, directories and security in a Windows 2003/2008 Active Directory domain. -Assist IT Team in creating materials for end-user frequently asked questions.

Voorhees, New Jersey, United States

-Assist with the removal of cryptographic, polymorphic, or worm related infestations from customers including schools, hospitals, and various other government and private entities.-Assist with gathering of information related to new and emerging security threats.-Maintain a network of validated systems to use as a test bench for new threats. -Perform diagnostics and data gathering for all current workstations (Windows XP, Windows 7, Windows Vista) and servers (Server 2000, Server 2003, Server 2008, Server 2008 R2) to be used in remediation. -Deploy detection and management systems and provide customer training on use of proprietary systems.

Horsham, Pennsylvania, United States

-Create and send code to your Comcast TV box so your Music Choice and PPV work.-No, I will not code your device to give you free channels and PPV.

West Berlin, New Jersey, United States

-Founding member of Staples "EasyTech" Pilot Program Store #1503-Cycle Counts-Loss Prevention-Technology Sales and Support-EasyTech computer repair

Computer Sciences, Information Technology

Network Design And Security, Information Technology