Lena Smith

Lena Smith Email and Phone Number

Phoenix, AZ, US
Lena Smith's Location
Phoenix, Arizona, United States, United States
Lena Smith's Contact Details

Lena Smith personal email

n/a
About Lena Smith

Motivated, personable business professional with a talent for quickly mastering technology and providing excellent customer service. Flexible and detail-oriented worker with administrative experience. Accustomed to handling sensitive, confidential records. Demonstrated history of above average job performance. Thrives in deadline-driven environments. Excellent team-building skills.

Lena Smith's Current Company Details
Sheffield Financial, a division of Truist Bank. Member FDIC.

Sheffield Financial, A Division Of Truist Bank. Member Fdic.

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Loan Processor
Phoenix, AZ, US
Employees:
11
Lena Smith Work Experience Details
  • Sheffield Financial, A Division Of Truist Bank. Member Fdic.
    Loan Processor
    Sheffield Financial, A Division Of Truist Bank. Member Fdic.
    Phoenix, Az, Us
  • Sheffield Financial, A Division Of Truist Bank. Member Fdic.
    Loan Processor
    Sheffield Financial, A Division Of Truist Bank. Member Fdic. Aug 2022 - Present
    Tempe, Arizona, United States
    Evaluate multi-industry commercial credit applicants for creditworthiness, assessing complex financial documents, industry/country risks, and payment behavior profiles.Leverage internal and external data to calculate risk and creditworthiness.Provide constructive assessments and recommendations within stated risk appetite. Hold a level of credit approval authority and frequently interact directly with applicants. Communicate proficiently and effectively with senior management to elevate credit issues.
  • Regional Acceptance Corporation
    Loan Processor
    Regional Acceptance Corporation Aug 2019 - Aug 2022
    Overland Park, Kansas, United States
    Interviewed new clients for KYC accountsLead processing for a pipeline that averaged over $3M in loan closures per month. Assisted in underwriting, credit risk analysis, negotiations, and closing of new and existing transactions.Escalated any potential problems that may result in fraud or losses to management and ensure timely filing of UFOs in accordance with company policies and procedures.Communicated with dealer clients on any outstanding stipulations, verifications, or documents needed to complete the processing of loans to certify timely funding of contracts.
  • Technology Solutions Partners
    Performance Specialist
    Technology Solutions Partners Jul 2018 - Aug 2019
    Overland Park, Kansas
    Diagnosed and resolve problems with multiple software systemsObserved and manage federal compliance activitiesIdentified resolutions for multiple driver tracking systems
  • Wells Fargo
    Loan Document Specialist 3
    Wells Fargo Feb 2016 - Mar 2018
    Overland Park, Kansas
    Detected contract package irregularities and develop available resources for resolutionAudited contracts for company to establish if guidelines were accurately obtained for customer purchase Investigated loan documents to recognize collateral securing auto loans
  • U.S. Bank
    Senior Personal Banker
    U.S. Bank Apr 2015 - Feb 2016
    Assisted customers with unknown transactions such as filing disputes or directing them to the Fraud Liaison CenterFacilitated customers with navigating through website, resetting password, enrolling in online bankingSupported team with customer questions and completing necessary research on their loans and line accounts
  • Global Connections, Inc.
    Customer Relations Specialist
    Global Connections, Inc. Aug 2014 - Apr 2015
    Overland Park
    Oversaw member records by updating account information Provided prompt and accurate information to customer queriesSupervised team members with booking vacationsPrepared spreadsheets for customer verification during phone calls.
  • Unitedhealth Group
    Customer Care Professional
    Unitedhealth Group Jan 2014 - Jun 2014
    Overland Park, Ks
    Assisted members with pharmacy benefits, eligibility, and claimsEnrolled members in specialized care programsProvided education and status on previously submitted pre-authorizations or pre-determination requestsSupport members with choosing quality care providersResearched complex issues across multiple databases

Lena Smith Skills

Social Media Customer Service Microsoft Word Microsoft Excel Microsoft Office Public Speaking Project Management Customer Relations Customer Satisfaction Team Building Event Planning Teamwork

Lena Smith Education Details

Frequently Asked Questions about Lena Smith

What company does Lena Smith work for?

Lena Smith works for Sheffield Financial, A Division Of Truist Bank. Member Fdic.

What is Lena Smith's role at the current company?

Lena Smith's current role is Loan Processor.

What is Lena Smith's email address?

Lena Smith's email address is ls****@****ion.com

What schools did Lena Smith attend?

Lena Smith attended University Of Central Missouri, National American University-Overland Park, Westwood College-Chicago Loop.

What skills is Lena Smith known for?

Lena Smith has skills like Social Media, Customer Service, Microsoft Word, Microsoft Excel, Microsoft Office, Public Speaking, Project Management, Customer Relations, Customer Satisfaction, Team Building, Event Planning, Teamwork.

Who are Lena Smith's colleagues?

Lena Smith's colleagues are Anjali Uppuloori, Carlos Limon, Chris Hill, Madyson Pierce, Sudhakshina Maddipatla, Srilakshmi Pasam, Rakesh Cb.

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