Role: Security Network Engineer – November 2023 - May 2024.Operation: Network and Security.• Help with the development and execution of the Network Security Practice strategy across other Ergo Practices and Customer Organizations.• Work closely with Sales Specialists and deliver pre-sales support and advice from deep-dive technical discussions to high-level concepts to customers on a range of topics.• Design Security Solutions to meet Customer Requirements.• Liaise with vendors to resolve issues in a timely manner.• Use Network Management Tools to troubleshoot network issues.• Assist in Network Operation Centre activities.• Assist with Installation and Maintenance of Ergo Network Operations Centre and customer Managed Network Services.• Delivery of Customer Network and Security Projects.• Build Customer Runbooks and Documentation.• Develop technology roadmaps.• Assist with management of technology vendors.• Write functional requirements/specifications documents.• Assess vendor development/test strategies.• Assist with maintaining Vendor Partnerships and Qualifications.• Delivery a site discovery.• Support the Network clients.

Role: Security Engineer – November 2021 – September 2023.Operation: Network and Security.• Supporting projects to adequate Firewall rules on client compliances.• Supporting projects go-live.• Troubleshooting on FortiGate Firewall.• Segregation and improvement project of environment.• Adequate Firewall configuration on defined compliance.• Expansion projects with new access switches to attend new spaces.Operation: Consulting Operational for the Group Pão de Açúcar.• I am part of the Telecom Team looking after the CompreBem Market of the Group.• Operational support to Extreme Wireless.• Operational support to Firewall Juniper.• Troubleshoot on both technologies and Cisco Switches on there.• Improvement plan to environments and monitoring.• Also supporting eventually FortiGate Firewall to the Group.• Physical and Logical infrastructure topologies.• Create document and topology of infrastructure.• Being part of the migration program to the other/new infrastructure.

Project: Consulting for the Group WPP.Role: Design Architect⦁ I had been part of the LATAM Team.⦁ Worked in Network Architecture & Implementation whole LATAM.⦁ Survey to create document and topology of infrastructure.⦁ Architecture and Plan to new offices or restructure of infra.⦁ Bill of materials to equipment.⦁ Supported implementation of the Router/Switch/Firewall/Wireless.⦁ Supported On-Going of projects were implemented.⦁ Improvement plan to environments.⦁ Acting on Brazil Wireless project to provide a high-quality connection to agencies.⦁ Acting on Brazil MPLS project to connect also standardize all agencies.

Project: Consulting for the Group WPP.Role: Network Analyst Senior - January. 2018 to December. 2018⦁ I had been part of the LATAM Team.⦁ Worked in Network Architecture & Implementation whole LATAM.⦁ Survey to create document and topology of infrastructure.⦁ Architecture and Plan to new offices or restructure of infra.⦁ Bill of materials to equipment.⦁ Supported implementation of the Router/Switch/Firewall/Wireless.⦁ Supported the Operational Network Team on high and critical incidents.⦁ Supported On-Going of projects were implemented.⦁ Improvement plan to environments.⦁ Acting on Brazil Wireless project to provide a high-quality connection to agencies.⦁ Acting on Brazil MPLS project to connect also standardize all agencies.

⦁ Incident Management of the Network Brazil Team.⦁ Network Member of the Group of Change Approvers Brazil.⦁ Acting in the network area on building new floors also new offices of the Accenture.⦁ Look after for Brazil's projects also requests made by Global Team to change in Brazil.⦁ Acting on Firewall audit together Global Security Team.⦁ Survey to create document and topology of infrastructure.Cisco Routing & Cisco and Juniper Switches(L2&L3)• Migration, Implementation, Configuration and Troubleshoot. Firewall & Security• Migration, Implementation, Configuration and Troubleshoot. Vendors: Juniper SSG & SRX, FortiGate and Cisco ASA.

Projects (Consulting):Client: WalmartMigration of the switch from 3Com to Cisco.Approximately 60 stores.Client: Rede DorSurvey to do a migration of the Routers.Approximately 10 hospitals.Client: EquatorialKnowledge Transfer and Ongoing.Approximately 300 units.Internal operation Accenture:Cisco Routing & Switches(L2&L3)⦁ Migration, Implementation, Configuration and Troubleshoot.Firewall & Security⦁ Migration, Implementation, Configuration and Troubleshoot.Cisco Wireless Support⦁ Migration, Implementation, Configuration and Troubleshoot.Cisco Voice Support (Call Manager)⦁ Configuration and Troubleshoot.

Internal operation:Field Support⦁ Physical installation of the devices.⦁ Cabling;⦁ Configuration/Support of the Switches L2.⦁ Accompaniment of service provider in DataCenter and Technical Room.Voice Support in Avaya PABX⦁ Creation of Ramal.⦁ Configuration of Voice Routing.⦁ Troubleshoot.