Delivered more than 150 training's, coaching sessions, presentations and workshops for various types of organisations: NGOs, Small and Medium Size Enterprises, Summer camps and Corporations.- TEAM Building- Compliant Management- Negotiation & Communication Skills- Presentation Skills- Dealing with Emotions & Emotional Inteligence- Cross-sell & Up-sell - Customer Satisfaction- Sales Planning- Efficient & Effective Sales- Value Based Approach- Corporate ValuesParticipated in more than 50 different training's and workshops- Human Rights, - Negotiation & Communication Skills, - Sales Training, - Stress Management- Time Management- Customer service, - System of Inventive Thinking- Project cycle management, - Training for trainers, - Youth Policy, - Financial Management & Fundraising- Voluntary Management, - Leadership- Philanthropy & Mobilizing Local Resources- Strategic Planning & PR Management- Political Communication & campaign Management - Policy development within political parties- Business School by Telecom Austria Group- Advanced Microsoft ExcelCross functional and exchange experience in Vipnet Croatia and M-tel Bulgaria.
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Co-FounderDurian AiSkopje, Sk, Mk -
Head Of MarketplaceAnanas.Mk Jan 2024 - PresentSkopje, Skopski, North Macedonia -
Category ManagerAnanas.Mk Jul 2023 - Jan 2024Skopje, Skopski, North Macedonia -
Chief Operations OfficerTechnoperia Apr 2023 - Present -
Talent Management ConsultantTalentcloud Group Recruitment Feb 2023 - PresentZurich, Switzerland -
Founder, Customer Experience & Training ConsultantCustomer Excellence Academy Feb 2023 - PresentSkopje, Skopski, North Macedonia -
Managing Director / Talent Management ConsultantTech Consulting Jan 2023 - PresentSkopje, Skopski, North Macedonia -
Talent Management - Management ConsultingTech Consulting Oct 2021 - Feb 2023Skopje, Skopski, North Macedonia -
Training ConsultantCefe Macedonia 2018 - PresentSkopje, Skopski, North Macedonia -
Customer Service Operations & Development Team ManagerA1 Makedonija Apr 2020 - Dec 2022Skopje, Skopski, North Macedonia -
Operations & Development Team ManagerA1 Makedonija Apr 2020 - Dec 2022Skopje, Skopski, North Macedonia -
Quality & Knowledge Team LeaderA1 Makedonija Sep 2019 - Apr 2020Skopje -
Quality & Knowledge Team LeaderOne.Vip Dooel Skopje Dec 2017 - Aug 2019Skopje -
Customer Service Training Center Team Leader At One.Vip DooOne.Vip Doo Oct 2016 - Dec 2017Skopje -
Training Team CoordinatorOne.Vip Doo Oct 2015 - Oct 2016Skopje -
Trainer & Quality CoachVip Operator Oct 2011 - Oct 2015Skopje -
Contact Center Representative / Customer ServiceVip Operator Nov 2009 - Oct 2011Skopje
Frequently Asked Questions about Leonard Kaja
What company does Leonard Kaja work for?
Leonard Kaja works for Durian Ai
What is Leonard Kaja's role at the current company?
Leonard Kaja's current role is Co-Founder.
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Leo Albanese Cer Kaja
Italy -
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