Leonard Sullivan

Leonard Sullivan Email and Phone Number

Site Director Operations @ McKesson
Charlotte, NC, US
Leonard Sullivan's Location
Charlotte, North Carolina, United States, United States
Leonard Sullivan's Contact Details

Leonard Sullivan personal email

n/a
About Leonard Sullivan

As the Site Director Operations at McKesson Corporation, a Fortune 500 company, I lead and manage the daily operations of the customer service and contact center organization in the NC site, ensuring alignment with quality standards, regional priorities, and business objectives. With over 20 years of experience in operations management, technical support, and project management, I have a proven track record of delivering high-quality service, enhancing client satisfaction and retention, and driving process improvements.I am a certified professional with MCSA, CCA, and Cisco credentials, and a strong background in computer engineering. I have a passion for software design, implementation, and troubleshooting, and I partner with corporate product support and software development teams to provide feedback and input on product development, programming, and pilot and rollout initiatives. I also excel in workforce management, staff leadership and training, and problem resolution. I am motivated by the mission of McKesson to improve health care delivery and outcomes, and I am committed to building and nurturing a dedicated team focused on quality service.

Leonard Sullivan's Current Company Details
McKesson

Mckesson

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Site Director Operations
Charlotte, NC, US
Website:
mckesson.com
Leonard Sullivan Work Experience Details
  • Mckesson
    Site Director Operations
    Mckesson
    Charlotte, Nc, Us
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Leonard Sullivan Skills

Workforce Management Citrix Microsoft Certified Professional Bpo Pmp Saas Six Sigma Salesforce.com Outsourcing Call Centers Process Improvement Vendor Management Performance Management Enterprise Software Solution Selling Account Management Training Management Leadership Networking Troubleshooting

Leonard Sullivan Education Details

Frequently Asked Questions about Leonard Sullivan

What company does Leonard Sullivan work for?

Leonard Sullivan works for Mckesson

What is Leonard Sullivan's role at the current company?

Leonard Sullivan's current role is Site Director Operations.

What is Leonard Sullivan's email address?

Leonard Sullivan's email address is le****@****adp.com

What schools did Leonard Sullivan attend?

Leonard Sullivan attended Florida Atlantic University.

What skills is Leonard Sullivan known for?

Leonard Sullivan has skills like Workforce Management, Citrix, Microsoft Certified Professional, Bpo, Pmp, Saas, Six Sigma, Salesforce.com, Outsourcing, Call Centers, Process Improvement, Vendor Management.

Who are Leonard Sullivan's colleagues?

Leonard Sullivan's colleagues are Marc Napolitano, Han Htet, Nicholas Thompson, Jake Burns, Kimberly H., Brenda Goldenstein, Autumn L..

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