Leopold Claussen Email & Phone Number

Santa Clara, CA, US

Santa Clara, CA, US

• Optimized automated UI interactions, improving overall test automation speed by 30%
• Lead the migration of all existing UI test suites from Malwarebytes 4 to 5
• Contribute directly to UI code in Qt, reducing turnaround time between UI and Test teams
• Train and mentor junior team members, improving skill levels and effectiveness throughout the teamLanguages: C#, Qt, PowerShellTechnologies: CodedUI, FlaUI, SpecFlow, Azure DevOps, Jenkins, Hyper-V, Git

Santa Clara, CA, US

• Build, extend, and maintain UI test automation frameworks for the flagship Malwarebytes product using C#, CodedUI, and SpecFlow, allowing manual testers to easily write automated tests
• Build the automated UI test CI/CD infrastructure in Azure DevOps, delivering automated test results for every build of Malwarebytes for Windows
• Convert manual test cases into automated tests using aforementioned frameworks and infrastructure, reducing manual testing load
• Build and maintain automated test VMs in a Hyper-V cluster, scaling across five operating systems and 40 machines
• Migrate all existing UI test suites from Malwarebytes 3 to 4
• Participate in an agile, medium-sized team consisting of various disciplines by facilitating daily stand-up meetings, and engaging in refinement, planning, and retroactive sessions

Tampa, FL, US

• Write automated SpecFlow test cases in C# paired with Gherkin/Cucumber feature files
• Write automated GUI test cases with TestStack.White
• Write/maintain supporting scripts in Bash and Python
• Maintain supporting JSON config files
• Perform code reviews
• Develop and maintain build pipelines in TeamCity

Tampa, FL, US

• Integrate with the SDK development teams as part of the Quality Assistance model
• Coach developers on QA and BDD best practices
• Write Gherkin/Cucumber feature files for developers to implement
• Understand and run C# SpecFlow/NUnit test cases
• Manually test products and samples
• Manage test VMs in OpenStack

Clearwater, FL, US

• Testing Coordinator for the FCC VATRP/ACE contract to develop four standards-based, video relay service (VRS) industry interoperable voice, video and real-time text endpoints to provide benefit to the Deaf and Hard of.
• Work with Director of Development and Project Manager to establish corporate and iterative project processes utilizing Agile methodologies and weekly sprints
• Configure and maintain custom JIRA project workflows in adherence with aforementioned project processes
• Lead a diverse team of both hearing and deaf employees and contractors in ongoing testing efforts on company products
• Develop and maintain test suites, plans and cases for all company products
• Act as Senior Test Engineer relating to in-depth testing and analysis of SIP call cases involving signaling and media encryption (TLS/SRTP) and other scenarios

Austin, Texas, US

• Perform UA, UI/UX, functionality, interoperability, unit, system, integration, and regression testing on all user videophones: iOS, Android, Mac, and Windows Mirial-based apps; Tandberg/Cisco physical devices (E20.
• Document test results and new tickets within various systems (TestRail, DoneDone, FogBugz)
• Coordinate testing and development efforts with internal staff and contractors (Haneke Design, Mirial/Lifesize)
• Capture and analyze network traffic from both server and client perspectives for testing and troubleshooting
• Project managed testing of new videophone product
• Configured and managed local instance of TestRail server

Austin, Texas, US

• Support team of 100+ staff and 400+ ASL interpreters, all both local and remote
• Support, manage and maintain Windows domain, including Active Directory, DNS, DHCP, DFS and domain controller servers among others
• Support, manage and maintain Google domain after assisting in partial migration to it from Windows domain infrastructure
• Diagnose, troubleshoot and triage issues on the custom-built 24x7x365 interpreter and customer call platform (mix of open source signaling and media stacks such as OpenSIPS and Kamailio and proprietary products.
• Work closely with third-party vendors and partners (Mirial/Lifesize, Haneke Design, Apple) in building, diagnosing, and troubleshooting collaboratively developed products
• Part of a team that demoed several MDM solutions (AirWatch, MobileIron, SOTI, etc) and implemented the chosen vendor to over 3000 corporate mobile devices

Austin, Texas, US

• Resolve customer technical issues in adherence with company speed of answer and resolution requirements
• Utilize remote desktop software such as Bomgar and TeamViewer to assist with advanced customer technical issues
• Manage customer profiles and tickets utilizing in-house developed CRM
• Selected for customer email outreach program to contact and resolve outstanding issues
• Employee of the month multiple times

Morganton, NC, US

• Adhere to RID professional code of ethics (http://rid.org/ethics/code-of-professional-conduct/)
• Interpret for multiple students across multiple fields (electrical engineering, biochemistry, architectural design, etc)
• Maintain independent schedule and workload

• Support internal users including the executive team and 100+ VRS ASL interpreters
• Layer 1 set up of network and equipment for several new call centers and expansion of headquarters office
• Manage domain, email and instant messenger user accounts
• Image, deploy, and support internal workstations