Service Ownership Manager
Current
Apr 2023 - Present
AeroLeads people directory · profile
Leo Brown Email & Phone Number
Service Ownership Manager
at
Smart DCC
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Service Ownership Manager
Location
Wilby, England, United Kingdom
Company size
Who is Leo Brown? Overview
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Quick answer
Leo Brown is listed as Service Ownership Manager at Smart DCC, a with 502 employees, based in Wilby, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Leo Brown.
Leo Brown previously worked as Hypercare Analyst at Smart Dcc and Outbound Sales Representative at Sensée. Leo Brown holds Sociology, Social Sciences from Leeds Beckett University.
Company email context
Email format at Smart DCC
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Smart DCC
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Profile bio
About Leo Brown
An exceptional communicator and collaborator with a highly flexible approach to business needs. Operationally minded with a keen focus on service and continuous improvement. I take an analytical, customer centric, and holistic view to developing end-to-end process improvement from scope through to BAU.Experienced in Stakeholder Management and management of operational issues within a highly regulated environment. Confident in developing and coaching at all levels, acting as a mentor and trainer where required. Current Faster Switching SME for the DCC Ops teams.
Current workplace
Leo Brown's current company
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Smart Dcc
6 roles
Leo Brown work experience
A career timeline built from the work history available for this profile.
Hypercare Analyst
Hypercare Analysts work within DCC’s Core ops. Within the role I was accountable for the operational delivery and day to day managing of the Switching programme. Hypercare as a team look after programmes post go live to ensure a smooth transition to BAU, this involves supporting the fixes of operational issues, handling escalations at all levels, queries and complaints from industry, reporting on performance, supporting our Incident Management teams, resolving incidents, and designing or amending processes to improve service.As part of my role I was relied upon to be a competent SME to support operational transition to BAU and beyond.
May 2022 - Apr 2023
Outbound Sales Representative
Jan 2022 - May 2022
Note Taker (Temp)
Jul 2021 - Sep 2021
Customer Service Representative
Apr 2019 - Aug 2020
Senior Advisor
Jun 2016 - Sep 2016
Team & coworkers
Colleagues at Smart DCC
Other employees you can reach at smartdcc.co.uk. View company contacts for 502 employees →
JB
Jamie Berman
Colleague at Smart DccBarnet, England, United Kingdom
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AD
Arik Dondi
Colleague at Smart DccUnited Kingdom
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JK
Julia Kirk
Colleague at Smart DccClitheroe, England, United Kingdom
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PH
Paul Harbertson
Colleague at Smart DccTyne And Wear, England, United Kingdom
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CF
Chloe Forbes
Colleague at Smart DccLondon, England, United Kingdom
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MA
Maryam Ali
Colleague at Smart DccUnited Kingdom
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PB
Peter Broughton
Colleague at Smart DccRotherham, England, United Kingdom
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RI
Richard Ireland
Colleague at Smart DccWigan, England, United Kingdom
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KV
Kayleigh Vadgama (Harris)
Colleague at Smart DccLondon, England, United Kingdom
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GH
Geoff Hunt
Colleague at Smart DccGreater Portsmouth Area, United Kingdom
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Jamie Berman
Colleague at Smart DccBarnet, England, United Kingdom
View →
AD
Arik Dondi
Colleague at Smart DccUnited Kingdom
View →
JK
Julia Kirk
Colleague at Smart DccClitheroe, England, United Kingdom
View →
PH
Paul Harbertson
Colleague at Smart DccTyne And Wear, England, United Kingdom
View →
CF
Chloe Forbes
Colleague at Smart DccLondon, England, United Kingdom
View →
MA
Maryam Ali
Colleague at Smart DccUnited Kingdom
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PB
Peter Broughton
Colleague at Smart DccRotherham, England, United Kingdom
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RI
Richard Ireland
Colleague at Smart DccWigan, England, United Kingdom
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KV
Kayleigh Vadgama (Harris)
Colleague at Smart DccLondon, England, United Kingdom
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GH
Geoff Hunt
Colleague at Smart DccGreater Portsmouth Area, United Kingdom
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2 education records
Leo Brown education
Sociology, Social Sciences
Sociology
FAQ
Frequently asked questions about Leo Brown
Quick answers generated from the profile data available on this page.
What company does Leo Brown work for?
Leo Brown works for Smart DCC.
What is Leo Brown's role at Smart DCC?
Leo Brown is listed as Service Ownership Manager at Smart DCC.
Where is Leo Brown based?
Leo Brown is based in Wilby, England, United Kingdom while working with Smart DCC.
What companies has Leo Brown worked for?
Leo Brown has worked for Smart Dcc, Sensée, Headway Recruitment, First Direct, and Npower.
Who are Leo Brown's colleagues at Smart DCC?
Leo Brown's colleagues at Smart DCC include Jamie Berman, Arik Dondi, Julia Kirk, Paul Harbertson, and Chloe Forbes.
How can I contact Leo Brown?
You can use AeroLeads to view verified contact signals for Leo Brown at Smart DCC, including work email, phone, and LinkedIn data when available.
What schools did Leo Brown attend?
Leo Brown holds Sociology, Social Sciences from Leeds Beckett University.
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