Leslie Keith Email & Phone Number

Birmingham, Alabama

Birmingham, Alabama Area

-Solve client issues within a fast-paced collaborative working environment with a positive attitude, confident, and calm demeanor ensuring their satisfaction and happiness with our products and service.-Identify and document software defects and requests for enhancements with a keen attention to detail.-Collaborate with development and product management teams, providing detailed information regarding customer needs-Provide information regarding customer needs to engineering and marketing.-Take ownership of cases and resolve issues by either educating our customer, gathering information about their workflow operations, or working with WideOrbit’s internal departments to bring resolution to the cases.-Proactively seek out customers’ needs of the product support function by building relationships with the customers you interact with.-Juggle multiple cases and projects at once while proactively updating WideOrbiters and customers the status of them and remaining patient with everyone involved.

Birmingham, Alabama Area

Birmingham, Alabama Area

Birmingham, Alabama Area

Account Managing over $48,000,000 in business Best and Final to day to day management of mid-market and large accounts RFP management for lodging programs Contract negotiations for air and car spend Quarterly reviews Sales of proprietary tools New traveler training on proprietary tools and online booking tools Travel to Southeast and Washington markets weekly/monthly Corporate and Government Contractor, Global account management Nominated Employee of the Year 2013 Signed $800,000 in new car agreements 2014 with agency preferred vendor Doubled revenue goals over 2013 by August 2014 Member GaBTA

Birmingham, Alabama Area

Maintained state wide collections as manager of 4 Developed relationships with court and jail personnel Commission based bond writing

Birmingham, Alabama Area

Tested study participants IQ’s using the Leiter and Told testing methods Traveled between 96 schools within the Birmingham metro and outlying areas Maintained correct data entry relating to results of test subjects

Birmingham, Alabama Area

Engaged two year olds in the Abeka Curriculum Develop daily lesson plans engaging students Maintained parent teacher relations Teacher of the month, November 2006

Birmingham, Alabama Area

Account Manager, outside sales representative for numerous building materials Acquired accounts through product presentations, one on one client consultation Heavy emphasis on proactive relationship building

Account Manager, inside sales representative Marketed a comprehensive range of tile and stone Provided expert design consultation and planning

Montgomery, Alabama Area

Worked with designers, architects, home builders, installers and others associated with the building and construction industry to determine and provide appropriate materials for their projects. Scope of work included commercial scale properties as well as residential properties. Weekly meetings with existing customers to determine ongoing needs, collections, quotas, commission based

Bachelor'S Degree, Family And Consumer Sciences/Human Sciences

Master'S Degree, Business Administration And Management, General

Expected graduation 2018