Human Resources Associate Consultant Promoted April 2021 Human Resources Senior Associate Promoted October 2019Human Resources Associate Promoted October 2017HR Assistant/Financial Services Liaison October 2006Own the full-cycle recruitment process for three assigned Regions (two in US one in Canada) consisting of approximately 200 FTEs. Collaborate with Regional Business Unit Leaders and Practice Leaders to maintain smooth operations across assigned areas. Guide leaders on day-to-day performance management practices including employee relations case handling and facilitation of corrective action communications. Coordinate the separation process including exit interviews and communication/execution of terminations. Conduct timely, thorough, and encompassing investigations on employee matters, communicating findings to both the Chief Human Resources Officer and Legal Counsel. Ensure Senior Human Resources Business Partner and Chief People Officer are apprised of all issues which may be elevated, complex or cause risk to the company. Interpret policies and procedures to resolve issues regarding employees compliance and behavior fairly. Validate accuracy of employment paperwork, background checks and references; documents personnel actions and submits relevant changes in HRIS system to be processed by the HR Compensation Specialist and Payroll Specialist. Collaborate with the Learning and Development team on the delivery and/or facilitation of training initiatives (e.g., Preventing Discrimination and Harassment). Track and follow up on goal setting and annual review activities, identifying opportunities for process improvement and increased efficiency. Maintain confidentiality in all matters and ensure the integrity and legal compliance of HR related actions and practices.

Managed all administrative and office duties for attorney’s office; provided support to two Partners.Scheduled client appointments and maintained busy attorney’s calendar. Managed accounts payable, receivable, and payroll. Oversaw administrative budget; prepared expense reports and bank reconciliations. Purchased hardware and software, performed application updates and trained interns. Answered direct attorney phone lines and act as liaison between clients and attorneys. Timely docketed all matters incoming and outgoing; reviewed daily docket report clearing and extending pending items. Processed U.S. Patent and Trademark forms associated with filing new applications, Office Actions, Notices of Allowance, and Issuance of Letters of Patent; typed Amendments and Responses, assuring current claim counts. Filed official documents with the PTO; reported filings and incoming PTO correspondence to the clients; matched and filed all correspondence with respective client folders.

Provided executive-level administration support to two Senior Vice Presidents and 12 Actuarial Staff members. Created, updated and maintained electronic and manual files and databases; ordered books/material; tracked information and conducted Internet or other research as requested. Coordinated daily schedules of unit/department members, made travel and meeting arrangements; conducted Internet research on travel fares and schedules as requested. Composed and revised correspondence and report; prepared expense reports. Responsible for the analysis, support, and maintenance of PSA database information systems; provided technical expertise and support in database systems and associated management software. Resolved database and program operational problems with other PSA data administrators. Analyzed, designed, and developed new database reports as required. Worked with PSA administrators in other offices to export and import data. Assisted and trained other department personnel to allow them to work with the database in a self-sufficient mode of operation.