Leslie Painter Email & Phone Number

Fairfax, Virginia

• Overall responsibility for leading and setting strategic direction and operations of Patriot Tech, a $5M full service technology store• Developed yearly comprehensive financial goals, supporting budgets, and marketing plans to achieve revenue goals that include strategic and tactical measures for budgets, operations, and marketing• Created and consistently executed yearly marketing plans in alignment with the strategic and tactical goals of the university to support student engagement, learning, and retention across print media, email, e-commerce, online advertising and social media• Focused business planning and contract development to provide programs and services by building partnerships with manufacturers, suppliers, faculty, and departments• Envisioned new opportunities for program changes, sales growth, community education to stay aligned with the university strategic plan• Provided leadership, coaching, and development opportunities to a staff of 20+• Development, integration and maintenance of business processes and systems to include an e-commerce solution resulting in $1m sales growth, advancement of point of sale systems to integrated social and email marketing tools, and integration to University ERP systems to meet changing rules, regulations, and security issues that resulted in continuous sales growth, above average shrinkage control, excellent audit findings from state tax auditors, state accounting and resource management audits• Developed and implemented cross functional contracts that increased store revenue by over $2m and lowered both student and institutional costs• Participated and supported the university as the subject matter expert on IT procurement and designed processes and contracts to blend public/private spend across resulting in savings of over $10M• Participated in university programs and activities to include strategic planning, professional development, and other projects dedicated to the advancement of the University

Manager - ITU computer store• Oversight for the implementation and startup activities of a technology store to support the student’s acquisition of appropriate IT products to ensure academic success and support the institution.• Responsible for the establishment, implementation and daily execution of processes to consistently deliver excellent operational results, purchasing and inventory control with below average shrinkage, talent management of 20+ respected team members who received regular recognition from clients and suppliers for delivering over and above service evidenced by steady growth and written customer comments.

• Responsible for the procurement of IT products (hardware, software, services).• Issued and awarded quotes, bids and proposals according to Virginia law, local policies and procedures. Avg. 1500 contracts per year/ $8M value• Managed contracts to include receiving, delivery, returns, warranty and service claims, invoicing, accounting and vendor compliance• Participated in the development and implementation of an automated purchasing system database. • Responsible for the accurate retention of records, documentation and archives for audit• Managed the coordination of various administrative support teams across divisions to ensure delivery of services and products• Managed a small warehouse of commonly used items so they were readily available (~50 products; $25K value)

Bs Marketing, Business, Management, Marketing, And Related Support Services

Activities and Societies: Omicron Nu National Honor Society

Ms, Organization Development & Knowledge Management