Chi Le Email & Phone Number

• Applied financial mathematics (200+ calculations) and ratio analysis to formulate strategies for the automation of workflow and monitoring of over 50 KPIs
• Conducted pricing analysis of over 100 potential suppliers and vendors; performed cost-benefit analysis and revenue projection for a new business unit
• Formulated pricing models for a subscription Software as a service business based on development and operating costs
• Managed and evaluated portfolio data and innovation pipeline assisting decision-making and go-to-market processes, including pitch deck, strategic roadmap and over 1000 data dictionary items
• Championed and directed different cross-functional programs and projects of various types, including Salesforce implementation, UX design, database implementation, risk & compliance management, and preparation for Open.
• Managed 6 interns of different disciplines: Data Science, Marketing and Finance. Prepared training and onboarding materials for new staff

Sydney, Australia

• Liaised with financial institutions and Broker Development Managers on consumer and commercial lending products, improved internal database of over 70 lenders
• Coordinated with clients regarding their loan applications, serviced existing customer accounts
• Configured Intercom Chatbot using over 500 knowledge base articles and automated email templates
• Assisted in implementing approved recommendations, issue revised instructions and procedure manuals, and draft other documentation - up to 4000 documents

Singapore And Sydney

I was selected to be the Teaching Assistant for two courses: Microeconomics & Business Law.

Singapore

• Reported to Industrial Project Team Leader - Freight Forwarder for National Oilwell Varco (NOV)
• Collected account receivables, cleared billing backlog by invoicing customer (NOV) and liaising with Geodis Overseas offices (BPO)
• Generated financial reports for internal and customer’s use
• Declared permits for Export/Import shipments with Singapore Customs
• Monitored the progress and status of shipments according to Export/Import operations

Singapore

• Served 200+ customers per day
• Satisfied customer requests and handle customer complaints
• Processed orders, generate bills, serve meals and drinks
• Coordinated with Service Team to ensure smooth operation, especially during busy hours
• Performed daily inventory checking and closing proceduresCompany website: http://www.res.com.sg/en/

Singapore

• Assisted in a project with prospects based in Vietnam by providing translation, identifying and connecting clients with relevant off-market acquisition using Finquest’s big data and AI capabilities
• Contacted prospects that are based in Vietnam by email, cold-calling and sending introductory offers
• Performed background research on a variety of prospects, database entry and contact list managementCompany website: https://finquest.com/en/

Bachelor Of Business Administration (Bba), Finance, General, 4.27/4.30

• Valedictorian, GPA 4.27/4.30 • Dean’s List awards for all 8 semesters. Received Dean’s List Scholarship and 100% tuition fee scholarship.

Bachelor'S Degree, International Economics, 3.53/4

Activities and Societies: Study Abroad Club• GPA 3.53/4. Awarded a merit scholarship for academic achievements • Member of Study Abroad.

9.3/10

Phan Boi Chau is the leading high school of Nghe An province. It is prestigious for high academic results and successful alumni.