Lewis Wollen Email & Phone Number

Experienced Project Manager in both Waterfall and Agile methodologies, accountable for the entire project scope, risk, resource, and stakeholder management, collaboration, and project success.ITIL, Salesforce, and Lean Six Sigma certified IT professional, with over 25 years of experience in IT operations management, service desks, and proovement projects.ITSM Advocate and practitioner to ensure visibility, availability, and use of business-driven technology services; developing process consistency, repeatability, and predictability, and continuous improvement in workflows, user experience, and outcomes.Agile Implementer of strategies and solutions to minimize inefficiencies and waste, maximizing customer value by improving the capabilities, effectiveness, and utilization of enabling technologies, through data-driven analysis and design of new workflows, and continual improvement of information, people, process, and technology.People/Team development through strong communication skills, attention to detail, leadership, advocacy, partnership development, employee empowerment, process and situational improvement, ownership, driving results, and delivering high quality and high efficacy solutions.A firm believer and practitioner in:Empowering employees, providing them with the skills and resources that they need to succeed, agreeing on accountabilities and expectations, and then sharing in the successes and employee career growth satisfaction which that type of management style returns.Ensuring that all interactions, processes, and execution are designed to be simple, effective, consistent, and always add customer value.  Combining this mindset along with ongoing monitoring for compliance, efficacy, and listening to customer feedback, continuous improvements can be made whenever any metric falls outside target levels.

Listed skills include Data Center, Enterprise Software, Disaster Recovery, It Management, and 35 others.

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  Wanstead Hs, London, Uk

  Physics.